What users are saying about
1 Rating
5 Ratings
1 Rating
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Score 10 out of 100
5 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Click2Magic

It is best suited for companies who give support to their customers who visit the website.
Ramya jamanjyothi | TrustRadius Reviewer

LiveHelpNow

It's great for sales, customer service, and tech support.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Self Help Community

Click2Magic
LiveHelpNow
10.0
External knowledge base
Click2Magic
LiveHelpNow
10.0
Internal knowledge base
Click2Magic
LiveHelpNow
10.0

Multi-Channel Help

Click2Magic
LiveHelpNow
10.0
Social integration
Click2Magic
LiveHelpNow
10.0
Email support
Click2Magic
LiveHelpNow
10.0
Help Desk CRM integration
Click2Magic
LiveHelpNow
10.0

Pros

Click2Magic

No answers on this topic

LiveHelpNow

  • Great visibility into web traffic and visitors to our website
  • Great integrations with Salesforce.com and ZenDesk
  • Fantastic analytics on user activity
Daniel Gotlieb | TrustRadius Reviewer

Cons

Click2Magic

No answers on this topic

LiveHelpNow

  • None at this time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Click2Magic

Yes, I recommend Click2Magic to every domain
Ramya jamanjyothi | TrustRadius Reviewer

LiveHelpNow

No answers on this topic

Return on Investment

Click2Magic

  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
Ramya jamanjyothi | TrustRadius Reviewer

LiveHelpNow

  • LiveHelpNow is a very affordable source for acquiring leads
Daniel Gotlieb | TrustRadius Reviewer

Screenshots

Pricing Details

Click2Magic

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$39 per month

Click2Magic Editions & Modules

Edition
PROFESSIONAL$391
ENTERPRISE$691
ADD-ON$182
  1. Per Seat/Month, Billed Annually.
  2. per month
Additional Pricing Details

LiveHelpNow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LiveHelpNow Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Click2Magic
10.0
LiveHelpNow
9.5

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