Click2Magic vs. LiveHelpNow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Click2Magic
Score 9.7 out of 10
N/A
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…
$18
per month
LiveHelpNow
Score 8.0 out of 10
N/A
LiveHelpNow is a configurable live chat and/or help desk platform featuring ticket management, live chat and email support, call support, a knowledgebase, analytics, and more.
$21
per month
Pricing
Click2MagicLiveHelpNow
Editions & Modules
ADD-ON
$18
per month
PROFESSIONAL
$39
Per Seat/Month, Billed Annually.
ENTERPRISE
$69
Per Seat/Month, Billed Annually.
No answers on this topic
Offerings
Pricing Offerings
Click2MagicLiveHelpNow
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$39 Per Seat/Month, Billed Annually.No setup fee
Additional Details
More Pricing Information
Features
Click2MagicLiveHelpNow
Self Help Community
Comparison of Self Help Community features of Product A and Product B
Click2Magic
-
Ratings
LiveHelpNow
10.0
1 Ratings
21% above category average
External knowledge base00 Ratings10.01 Ratings
Internal knowledge base00 Ratings10.01 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
Click2Magic
-
Ratings
LiveHelpNow
10.0
1 Ratings
21% above category average
Social integration00 Ratings10.01 Ratings
Email support00 Ratings10.01 Ratings
Help Desk CRM integration00 Ratings10.01 Ratings
Best Alternatives
Click2MagicLiveHelpNow
Small Businesses
Olark
Olark
Score 8.6 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 9.9 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 9.9 out of 10
LiveChat
LiveChat
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Click2MagicLiveHelpNow
Likelihood to Recommend
9.8
(5 ratings)
9.5
(2 ratings)
User Testimonials
Click2MagicLiveHelpNow
Likelihood to Recommend
Tvisha Systems Pvt Ltd
It is best suited for sales, marketplaces, and customer support.
Read full review
LiveHelpNow
It's great for sales, customer service, and tech support.
Read full review
Pros
Tvisha Systems Pvt Ltd
  • Personalized conversations
  • CRM integration
  • Powerful archives
Read full review
LiveHelpNow
  • Great visibility into web traffic and visitors to our website
  • Great integrations with Salesforce.com and ZenDesk
  • Fantastic analytics on user activity
Read full review
Cons
Tvisha Systems Pvt Ltd
  • This live chat app is easy to use and implement. No complexity!
Read full review
LiveHelpNow
  • None at this time.
Read full review
Alternatives Considered
Tvisha Systems Pvt Ltd
This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
Read full review
LiveHelpNow
No answers on this topic
Return on Investment
Tvisha Systems Pvt Ltd
  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
Read full review
LiveHelpNow
  • LiveHelpNow is a very affordable source for acquiring leads
Read full review
ScreenShots

Click2Magic Screenshots

Screenshot of Click2MagicScreenshot of Click2Magic - DashboardScreenshot of Click2Magic - chat