What users are saying about
17 Ratings
Top Rated
79 Ratings
17 Ratings
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Score 8.1 out of 100
Top Rated
79 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

Certify, by Emburse

Certify is excellent as a platform. It allows for integrations with common systems like Amtrav and can be used for more than simple expense reporting. It is excellent for the small to medium business market and handles most things very well. Beware if integrations break as it is difficult to get support on the platform itself.
Tristan Dobbs | TrustRadius Reviewer

Feature Rating Comparison

Expense Management Platform Features

Concur Invoice
Certify, by Emburse
5.0
Mobile Application
Concur Invoice
Certify, by Emburse
5.0

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
Anonymous | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
  • Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
Anonymous | TrustRadius Reviewer

Usability

Concur Invoice

No score
No answers yet
No answers on this topic

Certify, by Emburse

Certify, by Emburse 8.1
Based on 37 answers
I am very used to Certify's components. But some users that I manage still have a hard time fixing their expense reports no matter how many times I try to teach them. The Editing expense Report and Adding Expense Report option sometimes gets confusing and causes some employees to enter transactions twice. There should be a better layout to make it easier for them to edit and finish their expense reports. I try to teach Certify as much as I can, but the usability should be a bit easier so it is less confusing.
Anonymous | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Certify, by Emburse

Certify, by Emburse 9.1
Based on 2 answers
I always get an English speaking person very quickly on the phone.
Brad Nicholson | TrustRadius Reviewer

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

Certify, by Emburse

I have only discussed the comparison of Certify to Concur by users, and our users seem to be happier with Certify. I have not had much experience with T&E expense software. Therefore, when I started using Certify, I expected to have problems, but with Certify's help desk and Online support, I did fine.
Linda Lavella | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • Saves time as compared to a paper expense tracking process, but isn’t as efficient as some competitors. ROI is entirely dependent on what method your organization used previously.
  • Allows for a clean expense report workflow. Receipts easily flow from the submitter to the approver and to accounting. It eliminates some potential errors that may occur in a more manual process.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Certify, by Emburse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*

* Expense report

Rating Summary

Likelihood to Recommend

Concur Invoice
7.7
Certify, by Emburse
8.5

Usability

Concur Invoice
Certify, by Emburse
8.1

Support Rating

Concur Invoice
7.6
Certify, by Emburse
9.1

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