What users are saying about
17 Ratings
16 Ratings
17 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Concur Invoice

I like how easy it is to work with this tool. I usually use it when I travel for work, and it's just perfect because it allows me to quickly expense my flight,s meals, hotels, or any other expense in one area! I love using this system because it is so easy to use
Anonymous | TrustRadius Reviewer

Esker

Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
Brett Ray | TrustRadius Reviewer

Pros

Concur Invoice

  • User friendly
  • Simple invoice management
  • Seamless integration with our SAP ECC
Anonymous | TrustRadius Reviewer

Esker

  • Esker makes automated invoice sending very easy
  • Esker tracks the sending of documents & records whether or not the message was successful
  • Esker offers various reports that can be very helpful
  • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
Aubrey Miles | TrustRadius Reviewer

Cons

Concur Invoice

  • Unable to go back to a page as it might time out or give you an error message and then it may not save what you've done
  • Sometimes it's hard to determine which category to submit a reimbursement within
  • User interface looks too old school and not modern enough
Anonymous | TrustRadius Reviewer

Esker

  • We can't enter credit memos in Esker. Need to enter in SAP and then link.
  • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
  • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
Anonymous | TrustRadius Reviewer

Usability

Concur Invoice

No score
No answers yet
No answers on this topic

Esker

Esker 5.5
Based on 2 answers
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
Aubrey Miles | TrustRadius Reviewer

Support Rating

Concur Invoice

Concur Invoice 7.6
Based on 6 answers
I never experienced any issue while using this tool, so never had to contact support during the usage. The tool works just really well, and even if i never had the chance to experience the support assitance, i can imagine that a good support is more than guaranteed in this tool.
Anonymous | TrustRadius Reviewer

Esker

Esker 8.8
Based on 9 answers
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
Christopher McDaniel | TrustRadius Reviewer

Alternatives Considered

Concur Invoice

It doesn't really. They all have their pros and cons
Whitley Lovelace | TrustRadius Reviewer

Esker

We investigated Readsoft early in our exploration of upgrade options. We were on Esker DeliveryWare, but the UI for Readsoft, at the time, seemed to be a little convoluted and geared towards exception handling and required tiered users. Also, Readsoft was more cost prohibitive and did not have a solution for our faxing. Though, as I understand it, they may have since found a solution for this issue
Brett Ray | TrustRadius Reviewer

Return on Investment

Concur Invoice

  • It reduces the time AP spends registering the invoices.
  • It helps to know which invoices are expected to be received.
  • Sometimes it doesn't recognize the invoices received.
Anonymous | TrustRadius Reviewer

Esker

  • I believe that TermSync has added to our overall bottom line by ensuring we are collecting all balances in a timely manner
  • We don't have to spend near as much time reviewing dealers accounts because it is all displayed in Termsync.
Christopher McDaniel | TrustRadius Reviewer

Pricing Details

Concur Invoice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Esker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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