What users are saying about
13 Ratings
20 Ratings
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Score 8.5 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Conga Collaborate

We've found that closing deals through Ocitv is very efficient and effective in saving our team time. A small team at our company has been using the beta version to display multiple quotes and proposals through our customized templates. The customization of templates allows multiple teams to leverage the software with little resistance from the client. We work with many legacy companies that still require a formal legal agreement
Anonymous | TrustRadius Reviewer

Reply

If you feel that sales team is not focusing on clients after 4-5 follow ups then this is the best software, it will help you to communicate with old leads by cold emails and this can lead to significant increase in business. Also using Reply you can understand the performance of your campaigns so that you can make necessary changes.
Anonymous | TrustRadius Reviewer

Pros

Conga Collaborate

  • Simple to implement and use. If you're using Word to write proposals, distribute, redline and edit them... you're going to save time on the first proposal you write.
  • Impressive to our prospects. When we distribute our password-protected proposals, our prospects always comment on what a great experience it is.
  • A huge time-saver with its templating capabilities. We have standard engagements with our clients and we're able to control and update the messaging as needed, and still personalize it to each opportunity.
  • A company that listens and cares about their clients' usage. From day 1 at TinderBox, the team has been responsive to our needs.
  • Tracking and measurement show our success rates. We love the fact that we get notified when the prospect opens the proposal and that we can track our team's success.
Douglas Karr | TrustRadius Reviewer

Reply

  • Personal text-based email drip campaigns. Formatting is limited, so campaigns with HTML or heavily formatted will not work, but if you’re looking for features in regular text-based emails, Reply works great.
  • Customized emails. Even in a prewritten campaign with merged fields, sometimes you still need to customize the email slightly to certain individuals. You’re able to edit emails in a campaign to individual contacts so they receive exactly what you want but without having to create a separate campaign.
  • Tracking. Reply is great at sorting replies to emails as interested, uninterested, etc and manages them all in an inbox per campaign. The sorting algorithms are very accurate and it does a nice job tracking opens, clicks, and overall interest based on the content of an email reply.
Anonymous | TrustRadius Reviewer

Cons

Conga Collaborate

  • Formatting is weak. Sometimes the UX for bold, underline, etc. do not work well. Copy and paste functionality can be buggy at times.
  • At times, we have a difficulties with the connection between SFDC and the tool, and sometimes the SOW does not appear in the opportunity record in SFDC.
  • Takes a while to get it looking good in terms of a final SOW. It can be time consuming and not very easy to learn as a beginner.
Anonymous | TrustRadius Reviewer

Reply

  • There's not much editing options in terms of the email design, but it's not really a con since it allows the emails to get through picky Gmail and other email providers' filters.
Zee Gimon | TrustRadius Reviewer

Likelihood to Renew

Conga Collaborate

Conga Collaborate 4.8
Based on 2 answers
I don't see any use in my current org but If I see any use I'll propose it when I'm in position to recommand.
Sunil Parmar | TrustRadius Reviewer

Reply

No score
No answers yet
No answers on this topic

Usability

Conga Collaborate

Conga Collaborate 8.0
Based on 1 answer
It's a fantastic platform as is, but there's always an opportunity to squeeze a little optimization into the fold. I am of the belief that the user should be looking left to go backwards, right to go forwards, up to the right for support, and hitting the menus for other commands. Sometimes I go to advance and I'm hit with the message that I have to save first... so I have to click a button up top to save, then back down to advance. I think a "Save and Continue" in places is appropriate.
Douglas Karr | TrustRadius Reviewer

Reply

No score
No answers yet
No answers on this topic

Support Rating

Conga Collaborate

Conga Collaborate 10.0
Based on 1 answer
Their support team is top-notch--very quick to reach out to help on any issues or questions we have.
Anonymous | TrustRadius Reviewer

Reply

Reply 8.0
Based on 2 answers
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
Dailius Wilson | TrustRadius Reviewer

Alternatives Considered

Conga Collaborate

Conga Collaborate has pricing that worked for our small team. The Salesforce integration is better suited for our needs with Conga
Anonymous | TrustRadius Reviewer

Reply

Reply is a great tool, but it is not as sophisticated as Outreach. I think Outreach works best for larger companies, while Reply works great for smaller ones. The two tools have a lot of similarities. Outreach has also built a culture around their product, whereas Reply has not done so.
Anonymous | TrustRadius Reviewer

Return on Investment

Conga Collaborate

  • Positive: Time saving and proposal consistency.
  • Negative: Unreliable editor.
  • Positive: I appreciate the ability to track user's activity once a proposal is completed.
Anonymous | TrustRadius Reviewer

Reply

  • Reply has helped us successfully send hundreds of invitations that turned into customers that attended our events.
  • We have lost money through the inability to export results of campaigns and therefore lost data and leads.
Anonymous | TrustRadius Reviewer

Screenshots

Conga Collaborate

Pricing Details

Conga Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Conga Collaborate Editions & Modules

Additional Pricing Details

Reply

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Reply Editions & Modules

Edition
Individual$701
Business$2002
  1. per user
  2. 3 users
Additional Pricing Details

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