ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.
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SolarWinds Dameware Remote Support (DRS)
Score 8.0 out of 10
N/A
DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet.
DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for…
$276
per technician, unlimited end users
Pricing
ConnectWise ScreenConnect
SolarWinds Dameware Remote Support (DRS)
Editions & Modules
No answers on this topic
Dameware Mini Remote Control
$276
per technician, unlimited end users
Dameware Remote Support
$388
per technician, unlimited end-users
Offerings
Pricing Offerings
ConnectWise ScreenConnect
SolarWinds Dameware Remote Support (DRS)
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price.
DameWare Remote Support was not able to work across the internet. It was also not good at working across subnets. It did offer a lot of management features, but they were useless because I could not reach the computers in my neighbor island offices or at project sites. In the …
Dameware: I don't remember the exact version but I had 2 of their engineers trying to install or setting the demo up on my computers over 2 sessions and they never were able to make it work. I was able to access the location's computers but never remote offices. All other …
We were using a program that would only give us remote access if the user was within our domain. ScreenConnect allows us to access machines anywhere as long as they are connected to the internet. This has also helped us to work with physicians that are working remotely in …
Compared to the rest of the applications I listed the top reason we use CWC is due to its usability. It is fluid, connects easily and doesn't get hung up on anything. Managing clients and installations is super simple and it is just intuitive. Over the course of the last …
ScreenConnect's speed of connection is the overriding factor for [our] choice of software. Also, the ability to easily see which machines are online at any one time is a great help, along with being able to see connectivity history and run commands, without having to start a …
ConnectWise Control is far superior to all of these in our opinion. Radmin used to be our go-to product many years ago, but required a VPN to access the clients.
ConnectWise allows for easier files transfers than TeamViewer and is far more reliable than DameWare. The cost difference is also a big factor when compared to both of the other products. They each have strengths and weaknesses but ConnectWise has turned out to be the best …
I've used all three of the products identified above. We prefer ScreenConnect over all three. However, would love to see some sort of local IP-based connection inside. Requiring internet access is a [problematic] for production machines that can't reach it.
Dameware, while the most affordable of the solutions I researched, simply doesn't have some of the remote access features we were looking for. As a long time user of Dameware, I had always been pleased with its performance on the local network, but never had the features I …
ConnectWise allows for more manageability of remote access than some of the products listed - which is vital for larger fleets - but without some of the complexity/dependencies of others. Pricewise it is particularly reasonable, and so it was easy to justify reclaiming the …