What users are saying about
4 Ratings
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Score 7.1 out of 100
14 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • OpenText Hightail ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.8

ContactOffice

78%
8.2

OpenText Hightail

82%
ContactOffice ranks higher in 4/7 features

Task Management

8.7
87%
3 Ratings
9.0
90%
4 Ratings

Gantt Charts

7.1
71%
3 Ratings
N/A
0 Ratings

Scheduling

8.1
81%
3 Ratings
8.0
80%
3 Ratings

Workflow Automation

7.1
71%
2 Ratings
8.0
80%
2 Ratings

Mobile Access

7.3
73%
3 Ratings
8.0
80%
5 Ratings

Search

7.1
71%
2 Ratings
7.0
70%
3 Ratings

Visual planning tools

9.0
90%
1 Rating
9.0
90%
3 Ratings

Communication

7.9

ContactOffice

79%
8.0

OpenText Hightail

80%
ContactOffice ranks higher in 5/8 features

Chat

8.7
87%
3 Ratings
N/A
0 Ratings

Notifications

8.7
87%
3 Ratings
9.0
90%
7 Ratings

Discussions

9.0
90%
2 Ratings
8.0
80%
3 Ratings

Surveys

8.6
86%
2 Ratings
N/A
0 Ratings

Internal knowledgebase

8.0
80%
2 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

7.0
70%
1 Rating
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
1 Rating
7.0
70%
1 Rating

Integrates with Outlook

7.0
70%
1 Rating
8.0
80%
2 Ratings

File Sharing & Management

7.9

ContactOffice

79%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Versioning

7.8
78%
2 Ratings
9.0
90%
3 Ratings

Video files

7.4
74%
2 Ratings
9.0
90%
8 Ratings

Audio files

8.1
81%
3 Ratings
9.0
90%
8 Ratings

Document collaboration

9.0
90%
3 Ratings
10.0
100%
5 Ratings

Access control

8.1
81%
2 Ratings
10.0
100%
6 Ratings

Advanced security features

7.0
70%
1 Rating
8.0
80%
7 Ratings

Integrates with Google Drive

7.9
79%
2 Ratings
8.0
80%
2 Ratings

Device sync

N/A
0 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

ContactOffice

73%
3 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Recommend

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Anonymous | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pros

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Anonymous | TrustRadius Reviewer

Cons

ContactOffice

  • Data safety concerns
RANDHIR KUMAR | TrustRadius Reviewer

OpenText Hightail

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Lisa Moughan | TrustRadius Reviewer

Pricing Details

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

ContactOffice Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 100MB per file upload

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Alternatives Considered

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Anonymous | TrustRadius Reviewer

OpenText Hightail

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Sarah Bandy | TrustRadius Reviewer

Return on Investment

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
Saryia Green | TrustRadius Reviewer

Screenshots

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