What users are saying about
1 Ratings
3 Ratings
1 Ratings
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Score 9 out of 100
3 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Convirza

If you want to track specific campaign responses via phone this is the perfect solution, especially if you don't want to wait for someone in IT to program a number for you. There are better sales coaching and monitoring packages and this doesn't try to be that, but it does provide some valuable feedback in that arena.
Shane Adair | TrustRadius Reviewer

Phonexa

This is an all-inclusive lead management system and has the features to satisfy a multitude of businesses. The system helps spot data trends within minutes and gives managers and business owners the best analytical tools I've ever seen to date. It's best if you're looking to find ways to optimize and explore opportunities. It's also easily integrated and there's always a support team that's readily available to help you.
Anonymous | TrustRadius Reviewer

Pros

Convirza

  • Love having access to numerous numbers that we can recycle at the end of campaigns.
  • It is very helpful to our sales team to identify missed opportunities and coach-up.
  • Adds a layer of attribution that we didn't have before.
  • Having the feature that announces what campaign this call is coming from is a very neat feature and should be a very valuable asset for the sales teams.
Shane Adair | TrustRadius Reviewer

Phonexa

  • Trouble shoots any technical issues that you may come in contact with.
  • Has made it user friendly for even those who are not too computer savvy.
  • Reporting feature has multiple view options dependent on what you're looking for.
Anonymous | TrustRadius Reviewer

Cons

Convirza

  • I would like to see an API with Salesforce.
  • I would like to see an API with Marketo.
  • Conversion doesn't mean actual conversion into revenue. Would love to see the ability to get this into a full attribution model.
  • The announcement of where this call came from can be distracting to sales reps, even though it should be a great help, we disabled it because it bothered them too much.
Shane Adair | TrustRadius Reviewer

Phonexa

  • Adding a how to guide for all the hundreds of features it has.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Convirza

Convirza blows away what we had with Setrics. Setrics allowed us to create unique phone numbers, but it did not have anything like Convirza's conversation analytics feature. The ease with which we set-up new campaigns and numbers is so fast and simple that it only takes a minute or less. Having the recording of the calls is also head and shoulders above what we had before in just a number assignment system.
Shane Adair | TrustRadius Reviewer

Phonexa

No answers on this topic

Return on Investment

Convirza

  • I don't have specific numbers for a true ROI assesment but the investment is so small for us ($200/mo) that any business that comes via these calls will more than adequately cover this small cost.
  • This has been a great tool for our Inside Sales Manager as she has been able to correct habits and activities of her sales team.
  • We have had zero negative impact and this has been nothing but a help for us. It isn't a full solution but it is a step in the right direction.
Shane Adair | TrustRadius Reviewer

Phonexa

  • Increased business opportunities.
  • Built/analyzed the competition.
Anonymous | TrustRadius Reviewer

Pricing Details

Convirza

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Phonexa

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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