What users are saying about
Top Rated
52 Ratings
26 Ratings
Top Rated
52 Ratings
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Score 6.9 out of 100
26 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

SAP Fieldglass

I think Fieldglass is perfect for situations in which payments are contracted out, or paid on a project-completion basis. As in our situation, its perfect to organize extra external projects that are ongoing. Dates and timelines for approval and payment are easily seen, calculated, and approved.

It would not be ideal for a regular payroll scenario as most employees would feel burdened by reporting their time on a regular basis. It would also put a unnecessary task of individual approval processing on the payer.
Kyle Moninger | TrustRadius Reviewer

Pros

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

SAP Fieldglass

  • Fieldglass does a good job of displaying the jobs that are open, and allows for vendors to quickly determine the status of the jobs, the location, posting dates, and how many candidates you have submitted for each one.
  • Fieldglass does allow some filtering and search capabilities. When you get to a large number of jobs on which you are working, that is invaluable in keeping organized. Many other VMSs do not do a good job of this.
  • The submittal process, of attaching a candidate to a specific job, is fairly short and straightforward. That's important because it saves time. Many VMSs take forever to get a candidate through, and are not intuitive at all. Fieldglass is better than most in that regard.
Elias Cobb | TrustRadius Reviewer

Cons

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

SAP Fieldglass

  • Not very many major releases (only 3) while other technologies are changing more often
  • Help desk is quick to close a case without providing a full detailed logical explanation (they just state something even if it doesn't make sense)
  • Admin section is confusing as a lot of configurations are "hidden" even from an Admin view
  • Employees appear overburdened therefore are not as responsive as needed (i.e. Operations Consultants)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Coupa

No score
No answers yet
No answers on this topic

SAP Fieldglass

SAP Fieldglass 7.0
Based on 2 answers
Fieldglass VMS is definitely better than average, but not at all the best system I've used
Sean Pennel | TrustRadius Reviewer

Alternatives Considered

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

SAP Fieldglass

Like I said in a previous question, we did not use a previous system before Fieldglass VMS. Our process was simply emailing a master Excel spreadsheet with a list of projects, contractors, approvers, and payments. While this worked on a small scale, our external partners and contracted jobs grew and this process became cumbersome. We saw the need to streamline our payment process and Fieldglass offered us the solution.
Kyle Moninger | TrustRadius Reviewer

Return on Investment

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

SAP Fieldglass

  • I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
  • The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.
Elias Cobb | TrustRadius Reviewer

Pricing Details

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Fieldglass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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