Qubit, now from Coveo (acquired October 2021) uses visitor history data to understand different user segments and serve personalized messages to segments using JavaScript. It is available as either a managed or self-service model. Data is collected using Qubit's own Universal Variable data model, or by integrating the user's existing model via our API. It combines quantitative data with qualitative visitor feedback to give Qubit users the ability to detect areas for optimization.
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Coveo Qubit
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Coveo Qubit
Considered Both Products
Coveo Qubit
Verified User
Director
Chose Coveo Qubit
As alternatives to Qubit, we considered: * Optimizely: more limited personalisation options, more expensive to be used across different sites. * Maxymiser: more expensive.
We chose to add Qubit to our suite of testing platforms based on their ability to reduce our reliance on internal resources. While other products provided professional services, Qubit's offering felt more strongly geared toward an organization that needed to produce many tests …
The Qubit solution was purchased prior to my arrival in the role. I believe the company was approached and was in need of an A/B testing platform. The website had been recently updated and was presumed to have only needed fine-tuning at the time which turned out to be incorrect.
We previously used Monetate but that was before my time so it's tough to specifically compare. However, I think the fact that we're no longer with Monetate proves that Qubit has been a better partner overall.
Having previously used Maxymiser around 3 years ago, I found their setup to be geared more away from faster moving retail. While tests would be thoroughly researched and built to a high standard, the length of time to turn around a single test was too long. Qubit has allowed us …
The decision to proceed with Qubit over other products was because of strengths on sample size and statistical significance of test results. The expertise, professionalism and enthusiam of their consultants and strategists was also a factor.
We've chosen Qubit because of the data driven approach, ease of use and the offered support. We like the ability to build some tests externally with the Qubit help.
Qubit was the first CRO tool we have used, and have stuck with it, even though we've tested other platforms on our other websites. I think it's a testament to Qubit and their staff that they are still implemented on our largest website.
Qubit has a nicer UI than Google Tag Manager and offers the A/B testing that GTM doesn't - but for script management, there's not a lot to choose between them.
Key points that keep us close to Qubit are its knowledgeable resources, presentation and UI, ease of getting trained, ease of use, low time to market, analytics and reports.
Simple usability is a controlled group testing only. Qubit on the other hand allows you to run a test on a live site with traffic ranging from 5% to 95%
Qubit is probably the most powerful tool that we reviewed. The challenge is that with the power comes a large responsibility to make sure you are doing it right and not having issues. With digital tools, power and complexity seem to go together so you have to make sure that you …
A couple of years back we were looking for an A/B testing and conversion optimisation tool. We saw several suppliers, all of which offered impressive technology. It was the team behind the technology that made us decide to go with Qubit instead of the competition.
Verified User
C-Level Executive
Chose Coveo Qubit
No we have other data point solutions in place (Tealium)
In my previous company one of the brands was using Optimizely, while the brand I was working for was using Qubit. Qubit proved to be so much more than a multi-variant platform. It was much easier to use - we didn't have to rely on the tech team to implement tests. This way we …
We're using Qubit as a fully managed testing platform, and their account management and level of service we've received from any other contact (technical, support, sales etc) was above any of their competitors. Integration and on-boarding was well done and we feel confident …
At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google …
I was not directly involved in the decision-making process but understand that overall functionality, data integration, and UX testing weighed against the cost of the solution were the deciding factors.
Coveo Qubit is a very helpful platform mainly for organizations that need to provide a solid business model before carrying out any implementation or new functionality. In addition, it is a very good tool to generate changes and show different content to different types of clients, with their personalization and segmentation criteria.It is ideal for simultaneous testing and customization, only one of these activities individually is not recommended.
Qubit platform uses solid testing algorithms and delivers reliable reporting and analytics of testing campaigns. The dashboard section is easy to use and provides a good high level overview of the core campaign metric performances.
On-boarding and implementation of Qubit technology was painless and well handed throughout the entire process even with more complicated platforms.
Turn-around time for development and testing of campaigns is extremely fast. This enables the business to have a much higher throughput of tests and allows for quick validation of ideas rather than having to wait for months before a test is ready to go live on production site.
While they do work very closely with us, especially our success manager, more involvement on a technical level or a dedicated engineer, would be a great advantage. We develop a lot of experiences in house and, like all companies that dev in house, we have our own way of working. A dedicated engineer that got to know us better as well and understood how we work could only help. Sometimes, a few errors can get through QA due to this.
Qubit is currently providing resources and support we do not have internally. Our relationship managers are exceptional and I feel well informed and well supported by their team. The tool is nice, but our contacts from the company are the real reason to maintain our relationship. They work hard for clarity and continue to help us push for additional opportunities.
Very simple user interface, built on top of advanced functionality, makes the platform easy to use. The team at Qubit are also very open to feedback and introduce new and useful features fairly often. On the reporting side, the inbuilt dashboard reports are good for a top-level view of test results, and Qubit have made a lot of their output data available should you wish to run your own analysis
I would say that the Qubit account managers are always available for any request. We have a lot of different promotions that could always do with last minute optimizing or changes and Qubit can be relied on to get this changes up and running in an impressive amount of time, so that we don't need to patch live or wait for the next IT sprint. Invaluable to our business.
Technology is good for A/B testing and personalisation - allowing any team with a dedicated developer to create test relatively easily and to report/analyse them in a fair amount of details. Some advanced features, especially on the set up of test cells, are dearly missing. Unfortunately, new features are often not free of bugs... Also, support is sub-par, which means new features are realised without proper documentation, example or training (but of our Qubit counterparts and internally).
Qubit are supportive and flexible in providing support. They are happy working out of usual hours, even on weekends and if I have any doubts about the set up of an experience they’re quick to respond and willing to check my work. On particularly big revenue days they monitor our account and they’re quick to identify and problem solve any issues.
The training was great, but would be great to have a script or PDF with some explanations of the qubit JS layer. Without the script you can just try to learn on your own, so the training is not as powerfull as it could be. On the other hand - would be great to have training related to reading statistics or personalisation.
Implementation couldn't be easier. All we needed to do was insert the tag. (easy) and set up the data layer. (dev required) This was pretty smooth in comparison to some of the other tools we use on our site, and was done in less than a day. Note : Data needs to be collected for a set period of time before you can accurately rely on the data that you are receiving. This is normal though with everyone else that we have used
At the time of taking the product, we found no comparable alternatives. Since then, the product has only grown from strength to strength, so it still does not have any comparable competitors that offer both the technical product and business knowledge that Qubit can. Google appear to offering a competing product which may be one to watch in future, and something for Qubit to keep an eye on
Our requirements change throughout the year like most E Commerce retailers. At Christmas and Peak we're dealing with around ten times the usual traffic on the site. Qubit had no problems with this at all, tests continued to fire, and stats were still reported accurately. I don't think that it is the most server intensive .js anyway, but we have seen no issues at all.