Crownpeak Universal Consent Platform vs. Diligent HighBond

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak Universal Consent Platform
Score 8.0 out of 10
N/A
Crownpeak, headquartered in Denver, offers their Consent suite of products, applications designed to support brands in maintaining compliance with local and global privacy laws (e.g. GDPR). The platform features easy opt-in and opt-out, notice and consent gateways, customizable banners, and more.N/A
Diligent HighBond
Score 6.7 out of 10
N/A
HighBond is a Governance, Risk Management, and Compliance Platform from Galvanize, the company formed from the merger of Rsam and ACL Services and more recently acquired by Diligent Corporation in February 2021.N/A
Pricing
Crownpeak Universal Consent PlatformDiligent HighBond
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak Universal Consent PlatformDiligent HighBond
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Crownpeak Universal Consent PlatformDiligent HighBond
Top Pros
Top Cons
Features
Crownpeak Universal Consent PlatformDiligent HighBond
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Crownpeak Universal Consent Platform
-
Ratings
Diligent HighBond
5.5
1 Ratings
Remote monitoring00 Ratings4.01 Ratings
Automated alerts and notifications00 Ratings7.01 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Crownpeak Universal Consent Platform
-
Ratings
Diligent HighBond
5.0
1 Ratings
Patch Management00 Ratings5.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Crownpeak Universal Consent Platform
-
Ratings
Diligent HighBond
4.3
1 Ratings
Performance data reports00 Ratings4.01 Ratings
Customizable reporting00 Ratings6.01 Ratings
Data visualization00 Ratings1.01 Ratings
Risk analysis00 Ratings6.01 Ratings
Security
Comparison of Security features of Product A and Product B
Crownpeak Universal Consent Platform
-
Ratings
Diligent HighBond
5.5
1 Ratings
Data backup and recovery00 Ratings5.01 Ratings
Administrator access control00 Ratings6.01 Ratings
User Ratings
Crownpeak Universal Consent PlatformDiligent HighBond
Likelihood to Recommend
8.0
(3 ratings)
6.3
(5 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
10.0
(2 ratings)
Implementation Rating
6.4
(2 ratings)
-
(0 ratings)
User Testimonials
Crownpeak Universal Consent PlatformDiligent HighBond
Likelihood to Recommend
Crownpeak
If you are looking for a consent platform that can be deployed across many domains and is managed from one place this is the product for you. On the other hand, if you have just one page to put the cookie consent banner on, there are definitely cheaper solutions out there.
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Diligent Corporation
From my experience, It is very well suited as a GRC tool. It is fairly easy to push data into Diligent Highbond and set up permissions and approval flows for other colleges to review the records in question. Where it really falls short for me is the ease of use beyond doing that. Actually building out the data flow in the other Diligent tools is rough and makes using the solid GRC aspect not worth it.
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Pros
Crownpeak
  • Easy-to-use UI - straightforward navigation, minimal issues
  • Simple implementation when it comes to tagging
  • Helpful support team when issues arise (that rarely happens, however)
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Diligent Corporation
  • HighBond is great for managing requests, to do’s, and review notes
  • HighBond is generally flexible with the configuration and terminology you can use.
  • HighBond is a good tool for centralizing risks, controls, test plans, and procedures in a framework that allows you to standardize its usage.
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Cons
Crownpeak
  • Enterprise company management in order to get access at market level
  • Reporting at market level
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Diligent Corporation
  • High Price
  • Connection issue with data source ( sometimes)
  • Job aids should be provided
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Usability
Crownpeak
As stated, the UI is rather easy to navigate and it serves its intended purpose. Pulling tags from the Evidon UI is straightforward, and implementation issues are quite rare.
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Diligent Corporation
No answers on this topic
Support Rating
Crownpeak
Ease-of-use, straightforward, rarely has any issues.
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Diligent Corporation
HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
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Implementation Rating
Crownpeak
The initial process is not clear but after the first cookie banner all others are faster to implement.
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Diligent Corporation
No answers on this topic
Alternatives Considered
Crownpeak
It offers less customization.
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Diligent Corporation
HighBond by Galvanize was by far the easiest program to set up, implement, and have running in a very short amount of time. It was also very easy for our users to have a moderate understanding of all the features in a short amount of time. The biggest downfall in compared to other products though has been the lack of automatic report generating capabilities for report writing.
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Return on Investment
Crownpeak
  • the percentage of people allowing for cookies is around 50%
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Diligent Corporation
  • Expensive tool
  • Helped identify risk
  • Became too hard and time consuming to use
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