What users are saying about
36 Ratings
50 Ratings
36 Ratings
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Score 8.7 out of 100
50 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

CylancePROTECT

CylancePROTECT is very well suited for companies ready to make the next step away from signature-based antivirus to algorithm/machine-learning solutions. We did many demos of Cylance prior to purchase (along with an in-house stress test) of subjecting virtual machines to zero-day attacks with our current antivirus solutions against Cylance, and we were able to see the results of Cylance blocking all known threats, whereas our current antivirus failed spectacularly
Anonymous | TrustRadius Reviewer

Norton

For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

CylancePROTECT
8.1
Norton
Anti-Exploit Technology
CylancePROTECT
8.0
Norton
Endpoint Detection and Response (EDR)
CylancePROTECT
8.0
Norton
Centralized Management
CylancePROTECT
8.2
Norton
Hybrid Deployment Support
CylancePROTECT
7.0
Norton
Infection Remediation
CylancePROTECT
8.3
Norton
Vulnerability Management
CylancePROTECT
8.7
Norton
Malware Detection
CylancePROTECT
8.8
Norton

Pros

CylancePROTECT

  • Easily managed from the cloud portal.
  • Doesn't require a connection to the cloud to be totally effective against threats.
  • Very easy to deploy in a domain environment.
  • Very easy to administer.
  • Notification when or if a threat is detected.
  • The client itself is protected from being stopped at the local PC level, a common thing that most threats do is stop the AV service from running.
  • Very easy to track what your top threats have been and mitigate them.
Eric Rise | TrustRadius Reviewer

Norton

  • Advanced protection against web attacks that take advantage of software vulnerabilities. Stops threats that traditional antivirus techniques do not recognize. Filter unwanted e-mails through professionally robust antispam protection
  • Block phishing websites and authenticate trusted sites. Protects, stores and manages logins and personal information. Prevent hackers from spying and stealing information. Identify unsafe websites in search results.
  • It is one of the most effective antivirus when blocking and removing viruses
  • It helps protect and monitor the home network. Automatically protects the PC when it connects to public wireless networks.
SERGIO CHAVES | TrustRadius Reviewer

Cons

CylancePROTECT

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

Norton

  • It uses a lot of RAM which can cause issues in other areas of computer use.
  • If you chose to un-install it can be difficult to get rid of all traces of the program.
  • The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.
Sasha Luse | TrustRadius Reviewer

Likelihood to Renew

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

Norton

Norton 9.0
Based on 3 answers
Depends on pricing and company size. In case of growing will probably switch to Symantec Endpoint Protection Cloud or Symantec Endpoint Protection.
Anonymous | TrustRadius Reviewer

Usability

CylancePROTECT

CylancePROTECT 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

Norton

Norton 9.0
Based on 1 answer
Well organised interface.
dhruv gupta | TrustRadius Reviewer

Support Rating

CylancePROTECT

CylancePROTECT 8.0
Based on 4 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

Norton

Norton 8.9
Based on 2 answers
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
Amberly Crain | TrustRadius Reviewer

Implementation Rating

CylancePROTECT

No score
No answers yet
No answers on this topic

Norton

Norton 8.5
Based on 2 answers
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
Rebecca Neilson | TrustRadius Reviewer

Alternatives Considered

CylancePROTECT

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

Norton

Using a hosted model, we know we are always getting the best core cybersecurity, but for the endpoints, we don't need something as complex as FireEye, and we wanted more than Lookout was able to provide. Lookout was terrific, and it came already installed with many of our phones. But we chose to proactively seek out a cyber solution that mapped to our policies.
Jackie Bassett | TrustRadius Reviewer

Return on Investment

CylancePROTECT

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

Norton

  • It has helped prevent any private company information including banking and accounting information from being obtained by hackers. This helps prevent attacks on our accounts which would cause huge issues for our company.
  • It helps keep our computers from crashing due to viruses which would halt any operations on that computer and cause extra hours for our I.T. Department to fix.
Anonymous | TrustRadius Reviewer

Pricing Details

CylancePROTECT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norton

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CylancePROTECT
8.7
Norton
9.2

Likelihood to Renew

CylancePROTECT
10.0
Norton
9.0

Usability

CylancePROTECT
10.0
Norton
9.0

Support Rating

CylancePROTECT
8.0
Norton
8.9

Implementation Rating

CylancePROTECT
Norton
8.5

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