Chose SolarWinds Dameware Remote Support (DRS)
Teams is good if you are already in a chat with the user and need to take control. However Solarwinds DRS offers extra tools over and above this which is why we still use it.
Product | Rating | Most Used By | Product Summary | Starting Price |
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SolarWinds Dameware Remote Support (DRS) | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $276 per technician, unlimited end users |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | ||||||||||
More Pricing Information |
SolarWinds Dameware Remote Support (DRS) | |
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Considered Both Products | SolarWinds Dameware Remote Support (DRS) |
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Remote Administration |
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SolarWinds Dameware Remote Support (DRS) | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.3 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives |
SolarWinds Dameware Remote Support (DRS) | |
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Likelihood to Recommend | 8.4 (66 ratings) |
Likelihood to Renew | 9.0 (13 ratings) |
Usability | 9.0 (10 ratings) |
Availability | 9.0 (1 ratings) |
Performance | 8.5 (2 ratings) |
Support Rating | 5.0 (9 ratings) |
In-Person Training | 9.0 (1 ratings) |
Online Training | 9.0 (1 ratings) |
Implementation Rating | 5.0 (8 ratings) |
Configurability | 9.5 (2 ratings) |
Ease of integration | 9.5 (2 ratings) |
Product Scalability | 8.0 (2 ratings) |
Vendor post-sale | 9.5 (2 ratings) |
Vendor pre-sale | 9.5 (2 ratings) |
SolarWinds Dameware Remote Support (DRS) | |
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Likelihood to Recommend | SolarWinds |
Pros | SolarWinds |
Cons | SolarWinds |
Likelihood to Renew | SolarWinds |
Usability | SolarWinds |
Reliability and Availability | SolarWinds |
Performance | SolarWinds |
Support Rating | SolarWinds |
In-Person Training | SolarWinds |
Online Training | SolarWinds |
Implementation Rating | SolarWinds |
Alternatives Considered | SolarWinds |
Scalability | SolarWinds |
Return on Investment | SolarWinds |
ScreenShots | SolarWinds Dameware Remote Support (DRS) Screenshots |