What users are saying about
24 Ratings
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Top Rated
187 Ratings
24 Ratings
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Score 8.1 out of 100

Rubrik

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Top Rated
187 Ratings
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Score 9.3 out of 100

Feature Set Ratings

    Data Center Backup

    Backupify

    Feature Set Not Supported
    N/A
    9.2

    Rubrik

    92%
    Rubrik ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    9.1
    91%
    106 Ratings

    Instant recovery

    N/A
    0 Ratings
    9.5
    95%
    114 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.7
    87%
    102 Ratings

    Business application protection

    N/A
    0 Ratings
    8.8
    88%
    103 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    9.2
    92%
    109 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    9.4
    94%
    109 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    9.7
    97%
    109 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    9.1
    91%
    115 Ratings

    Snapshots

    N/A
    0 Ratings
    9.5
    95%
    117 Ratings

    Flexible deployment

    N/A
    0 Ratings
    9.3
    93%
    108 Ratings

    Management dashboard

    N/A
    0 Ratings
    9.3
    93%
    118 Ratings

    Platform support

    N/A
    0 Ratings
    8.6
    86%
    114 Ratings

    Retention options

    N/A
    0 Ratings
    9.3
    93%
    117 Ratings

    Encryption

    N/A
    0 Ratings
    9.5
    95%
    108 Ratings

    Attribute Ratings

    • Rubrik is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    3.7

    Backupify

    37%
    3 Ratings
    9.5

    Rubrik

    95%
    118 Ratings

    Likelihood to Renew

    Backupify

    N/A
    0 Ratings
    8.9

    Rubrik

    89%
    12 Ratings

    Usability

    Backupify

    N/A
    0 Ratings
    8.8

    Rubrik

    88%
    9 Ratings

    Availability

    Backupify

    N/A
    0 Ratings
    9.1

    Rubrik

    91%
    3 Ratings

    Performance

    Backupify

    N/A
    0 Ratings
    9.1

    Rubrik

    91%
    3 Ratings

    Support Rating

    5.0

    Backupify

    50%
    1 Rating
    8.5

    Rubrik

    85%
    22 Ratings

    In-Person Training

    Backupify

    N/A
    0 Ratings
    9.1

    Rubrik

    91%
    1 Rating

    Online Training

    Backupify

    N/A
    0 Ratings
    4.5

    Rubrik

    45%
    1 Rating

    Implementation Rating

    Backupify

    N/A
    0 Ratings
    9.0

    Rubrik

    90%
    7 Ratings

    Configurability

    Backupify

    N/A
    0 Ratings
    8.8

    Rubrik

    88%
    3 Ratings

    Ease of integration

    Backupify

    N/A
    0 Ratings
    8.8

    Rubrik

    88%
    3 Ratings

    Product Scalability

    Backupify

    N/A
    0 Ratings
    8.8

    Rubrik

    88%
    3 Ratings

    Vendor post-sale

    Backupify

    N/A
    0 Ratings
    8.5

    Rubrik

    85%
    3 Ratings

    Vendor pre-sale

    Backupify

    N/A
    0 Ratings
    8.5

    Rubrik

    85%
    3 Ratings

    Likelihood to Recommend

    Datto Inc

    In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
    Read full review

    Rubrik, Inc

    Rubrik is our primary backup service. We use it to back up most of the data on our servers, as well as O365(mainly mailboxes). We find it easy to use, training was provided by Rubrik and they were very well made. Rubrik's customer support is great and has always answered our questions in a timely manner. There's still some room for improvement regarding the storage reports, but I think that it's the best tool on the market for our use case.
    Read full review

    Pros

    Datto Inc

    • Restoration of files/emails.
    • Searchable.
    • Restore to another user.
    Read full review

    Rubrik, Inc

    • Validates all backups against ransomware during and after backups are performed.
    • Is seamless in backing up data whether on prem or in the Cloud.
    • Support engineers are extremely knowledgeable and useful in providing guidance.
    • Integrates will with native Oracle and SQL backup processes.
    Read full review

    Cons

    Datto Inc

    • Improved UI.
    • Improved Wizard to start initial sync.
    • Improved search.
    Read full review

    Rubrik, Inc

    • Anything Rubrik is missing can be developed with their open API.
    • It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location.
    • Better node reporting or performance, we have had a few nodes need to be rebooted.
    Read full review

    Pricing Details

    Backupify

    Starting Price

    Editions & Modules

    Backupify editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Rubrik

      Starting Price

      Editions & Modules

      Rubrik editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Get Product Details

        Likelihood to Renew

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        We have been very satisficed with Rubrik over the years that we have been using the product. We have seen a few minor issues with some of the upgrades that have been applied, but overall the product works and is easy to use. Our SQL DBA's love the product to manage their SQL server backups because the restores are fast and can be done at the database level.
        Read full review

        Usability

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.
        Read full review

        Reliability and Availability

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        Never goes down
        Read full review

        Performance

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        I did not find any performance issues.
        Read full review

        Support Rating

        Datto Inc

        So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
        Read full review

        Rubrik, Inc

        Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
        Read full review

        In-Person Training

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        Very easy to take in and pass on.
        Read full review

        Online Training

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
        Read full review

        Implementation Rating

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
        Read full review

        Alternatives Considered

        Datto Inc

        The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
        Read full review

        Rubrik, Inc

        Rubrik has smaller footprint of hardware compared to the competition and ease of operations. The software is a bit more stable and allows the scaling of the infra in a much easier way and manage. The polaris tool / reporting module is very easy for management to look at the statistics and get the meat of the information from the overall operations
        Read full review

        Scalability

        Datto Inc

        No answers on this topic

        Rubrik, Inc

        Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster
        Read full review

        Return on Investment

        Datto Inc

        • Inexpensive cost for the peace of mind.
        Read full review

        Rubrik, Inc

        • This solution was comparable in price to other solutions we examined and offered features not available from some other leading backup providers.
        • This has increased the speed with which I can restore files and especially entire virtual machines (literally seconds to spin up a restore instead of often over an hour with Avamar) so less downtime for customers who need help.
        • While (thankfully) we haven't had to use it, this also offers ransomware detection and protection.
        • Single Sign-On integration allows us to use our existing 2FA to increase security.
        Read full review

        Screenshots

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