What users are saying about
34 Ratings
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Top Rated
628 Ratings
34 Ratings
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Score 9 out of 100

Wrike

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Top Rated
628 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    Daylite

    93%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 4/4 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Daylite

    90%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    8.0

    Daylite

    80%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Task management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Daylite

    90%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Pipeline visualization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.5

    Daylite

    85%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 2/2 features

    Custom fields

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Daylite

    100%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Daylite

    90%

    Wrike

    Feature Set Not Supported
    N/A
    Daylite ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Project Management

    Daylite

    Feature Set Not Supported
    N/A
    7.8

    Wrike

    78%
    Wrike ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    234 Ratings

    Resource Management

    N/A
    0 Ratings
    8.0
    80%
    198 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.1
    81%
    202 Ratings

    Scheduling

    N/A
    0 Ratings
    7.9
    79%
    216 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.5
    75%
    193 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.7
    87%
    231 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    7.6
    76%
    133 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.9
    79%
    118 Ratings

    Document Management

    N/A
    0 Ratings
    6.9
    69%
    198 Ratings

    Email integration

    N/A
    0 Ratings
    7.4
    74%
    194 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.4
    74%
    195 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.8
    78%
    109 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    7.7
    77%
    23 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    6.8
    68%
    87 Ratings

    Professional Services Automation

    Daylite

    Feature Set Not Supported
    N/A
    7.5

    Wrike

    75%
    Wrike ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Invoicing

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Project & financial reporting

    N/A
    0 Ratings
    7.4
    74%
    84 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.3
    73%
    46 Ratings

    Attribute Ratings

    • Daylite is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.1

    Daylite

    91%
    10 Ratings
    8.6

    Wrike

    86%
    268 Ratings

    Likelihood to Renew

    Daylite

    N/A
    0 Ratings
    8.9

    Wrike

    89%
    63 Ratings

    Usability

    10.0

    Daylite

    100%
    1 Rating
    8.8

    Wrike

    88%
    33 Ratings

    Availability

    Daylite

    N/A
    0 Ratings
    9.1

    Wrike

    91%
    18 Ratings

    Performance

    Daylite

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    10 Ratings

    Support Rating

    10.0

    Daylite

    100%
    1 Rating
    8.8

    Wrike

    88%
    95 Ratings

    In-Person Training

    Daylite

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    2 Ratings

    Online Training

    Daylite

    N/A
    0 Ratings
    8.6

    Wrike

    86%
    5 Ratings

    Implementation Rating

    Daylite

    N/A
    0 Ratings
    7.5

    Wrike

    75%
    22 Ratings

    Configurability

    Daylite

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    2 Ratings

    Ease of integration

    Daylite

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    1 Rating

    Product Scalability

    Daylite

    N/A
    0 Ratings
    7.7

    Wrike

    77%
    2 Ratings

    Vendor post-sale

    Daylite

    N/A
    0 Ratings
    9.1

    Wrike

    91%
    1 Rating

    Vendor pre-sale

    Daylite

    N/A
    0 Ratings
    8.2

    Wrike

    82%
    1 Rating

    Likelihood to Recommend

    Daylite

    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Read full review

    Wrike

    Wrike is great! One piece that is really nice is the ability to customize the views - so if you have team members who want to see a spreadsheet of tasks (like Smartsheet), or someone who just wants a basic list (like Asana), or wants a Gantt chart, or kanban board (like Trello), or if they want to prioritize by dragging (like Jira) - Wrike does all of this. I don't think Wrike is as suited for dev teams as Jira, or if all your entire team wants is just a list of tasks. But for anything else, I would say Wrike is one of the best, if not the best, options.
    Read full review

    Pros

    Daylite

    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Read full review

    Wrike

    • Task assigning to colleagues
    • Good overview about resources and resource management
    • All projects and tasks in one place - good overview for upper management and portfolio management
    • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
    Read full review

    Cons

    Daylite

    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Read full review

    Wrike

    • Navigating through the system with new features is awful. If you happen to miss the hundreds of updates, then you are at a loss for how to perform routine tasks.
    • Signed up for the course for Silver Certification and still is a nightmare to navigate- it messed up my login credentials, and I'm still not able to access the course.
    Read full review

    Pricing Details

    Daylite

    Starting Price

    $39 per month per seat

    Editions & Modules

    Daylite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Wrike

      Starting Price

      $9.8 per month per user

      Editions & Modules

      Wrike editions and modules pricing
      EditionModules
      Wrike Free$01
      Wrike Business$24.82
      Wrike EnterpriseRequest a quote3
      Wrike Team$9.84
      PinnacleRequest a quote5

      Footnotes

      1. per month per user
      2. per month per user
      3. per month per user
      4. per month per user
      5. per month per user

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Every premium plan begins with a 14-day trial period.

      Pricing

      Likelihood to Renew

      Daylite

      No answers on this topic

      Wrike

      Wrike has been a perfect tool for us. We love every aspect of it. The product, the support, and the community are great! We actually are renewing this month and look forward to many, many years ahead. Wrike provides updates every week. There are improvements and new enhancements all the time. Just when you didn't think it could be better, a new enhancement is added!
      Read full review

      Usability

      Daylite

      Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
      Read full review

      Wrike

      Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
      Read full review

      Reliability and Availability

      Daylite

      No answers on this topic

      Wrike

      Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
      Read full review

      Performance

      Daylite

      No answers on this topic

      Wrike

      For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
      Read full review

      Support Rating

      Daylite

      The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
      Read full review

      Wrike

      Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
      Read full review

      In-Person Training

      Daylite

      No answers on this topic

      Wrike

      We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
      Read full review

      Online Training

      Daylite

      No answers on this topic

      Wrike

      I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.
      Read full review

      Implementation Rating

      Daylite

      No answers on this topic

      Wrike

      I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
      Read full review

      Alternatives Considered

      Daylite

      Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
      with Apple Calendar so that I can never leave behind any updates of the
      future. Moreover, it keeps on updating its feature for giving better services.
      Read full review

      Wrike

      Asana seemed pretty comparable to Wrike, and the decision ultimately came down to pricing. On the other hand, Monday has been something our team has been considering for a while, which would also be a cut in cost and significantly more simple (geared toward smaller teams). We're currently still using Wrike since we're in a year-long contract and because we now have a lot of internal infrastructure in Wrike.
      Read full review

      Scalability

      Daylite

      No answers on this topic

      Wrike

      Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
      Read full review

      Return on Investment

      Daylite

      • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
      • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
      • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
      Read full review

      Wrike

      • Wrike has good reporting tools that let team leaders see at a glance what everyone on the team is working on and what the status of the project is.
      • The interactive Gantt chart is one of Wrike's best features. It has dynamic timelines that show an overview of the project's progress, including the full work scope and any dependencies. It also has a critical path analysis, can work on more than one project at once, and can import files from MS Project.
      • Two-factor authentication is a very important tool for online safety.
      Read full review

      Screenshots

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