What users are saying about
75 Ratings
40 Ratings
75 Ratings
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Score 8.1 out of 100
40 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Dell Boomi

Dell Boomi is well suited for integrating between ERP systems, especially Netsuite, SAP, Salesforce. Built in access to platform API, Auth to API, access to data or triggers/actions, etc. speeds delivery. There are many connectors available making this process faster. It is best suited to an organization that needs to rapidly roll out new integrations or changes on a regular basis. It's less well suited when larges amounts of data need to be processed very quickly in a parallel method. It's possible to handle things in parallel, but because of the workflow connectors and design process you are much more likely to build something that is handling one record at a time sequentially instead of building a process that is processing hundreds of records simultaneously for real time processing. It's also less well suited where complex code is the common path for integration as it does not connect to source control and common software development processes for managing code/test/deploy. (Those things can be used, but it requires additional effort to manage.)
Anonymous | TrustRadius Reviewer

Jitterbit

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Dell Boomi
8.2
Jitterbit
8.3
Pre-built connectors
Dell Boomi
9.0
Jitterbit
8.8
Connector modification
Dell Boomi
7.7
Jitterbit
7.2
Support for real-time and batch integration
Dell Boomi
9.1
Jitterbit
8.6
Data quality services
Dell Boomi
8.4
Jitterbit
8.1
Data security features
Dell Boomi
7.4
Jitterbit
8.2
Monitoring console
Dell Boomi
7.2
Jitterbit
9.2

Pros

Dell Boomi

  • Pre-built connectors to almost anything which greatly reduce time to release of your integration needs.
  • Easy to use development platform with drag&drop features. Non-technical people could build simple integration processes in no time.
  • Great user community where you can get quick help if needed. Boomi people hang around there a lot.
Cristian Bodnarasec | TrustRadius Reviewer

Jitterbit

  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
Anonymous | TrustRadius Reviewer

Cons

Dell Boomi

  • The dashboards are limited
  • Running Low latency improves performance but makes resolving issues very difficult
  • Unable to sign up for alerts for one process only. Alerts go out at an account level. If you want to get notifications for a process you need to build it into your application.
  • The folder structure of components can get messy if not well governed.
  • Easy to create duplicate components and not realizing that someone else in your company already created one.
  • Scripting could be improved. You don't know if you have errors in your code until you run the process.
Adam White | TrustRadius Reviewer

Jitterbit

  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Laura Sponaas | TrustRadius Reviewer

Likelihood to Renew

Dell Boomi

Dell Boomi 10.0
Based on 9 answers
Dell Boomi has provided us with the ability to connect our campus together using our various existing platforms. There are many supported features and have yet to run into something that we cannot do. Its user interface is very intuitive which would allow users to begin developing fairly easily. There is a myriad of resources available
Anonymous | TrustRadius Reviewer

Jitterbit

Jitterbit 8.0
Based on 9 answers
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Crystal Steinbach, MBA | TrustRadius Reviewer

Usability

Dell Boomi

Dell Boomi 8.7
Based on 5 answers
My IT and Finance teams have noted that setting up the tool is a breeze. Dell Boomi has never caused an issue during a system implementation that I am aware of. We are pleased with the tool and recommend others consider it.
Anonymous | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Performance

Dell Boomi

Dell Boomi 8.3
Based on 6 answers
The atom sphere takes a time to load, when I open a process or when I open a log. One more slow processing is when I import objects from NetSuite.
About the performance of processing, it looks like Boomi takes a time to initialize some things such as connectors before starting the process. This is also performance we have.
Phi Hoang | TrustRadius Reviewer

Jitterbit

No score
No answers yet
No answers on this topic

Support Rating

Dell Boomi

Dell Boomi 6.0
Based on 2 answers
Boomi support was responsive and knowledgable, however being a closed cloud service, it doesn't have good community support. We found the learning curve to be steep and there aren't avenues like google, forums, or blogs that provide community driven insight into the product or how to go about designing solutions using the tool
Anonymous | TrustRadius Reviewer

Jitterbit

Jitterbit 10.0
Based on 1 answer
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry | TrustRadius Reviewer

Alternatives Considered

Dell Boomi

Our team has used Actian DataConnect since the Mid 1990's. It was formerly known as Data Junction and then Pervasive Data Integrator. We looked at Boomi as an additional tool to aid in our Integrations. We did compare it to Informatica and thought it was a better fit for our customers.

We have been using Boomi and doing great. I like the way we can break down data into small units of work. It simplifies how to handle multi-conditional pathing and the unit of work level.

Currently, I am working at SFCG, using various tools to build integrations into Oracle CX products. When we started kicking the tires on Boomi and in the training and development since that time, I've tried a series of processes out that have given me trouble in other tools. Below is a brief recap of my experience and growing admiration for the way in which this tool has made my job easier.

My first goal with using Boomi was to connect to an instance of CRM On-Demand (a task that can on other platforms be a time-consuming endeavor). What I found was a useful wizard, pictured below, with a series of pop-up steps to follow.
In other tools, I have spent more time in trying to define the schemas, than actually completing the maps that use them. Boomi reduced that time from my process. This is one small example of many demonstrating how my teammates and I feel as if we were working in black and white and are now working in color with Boomi AtomSphere. Tasks I've taken for granted are complex, time-consuming and meticulous are simplified, streamlined and transformed with powerful features like Boomi Suggest - a handy feature that leverages the collective intelligence of the Boomi community to suggest which fields should be mapped in a Data Map.

You don't need to take my word for it, another member of our team, Li Mo started building out an integration to Oracle Sales Cloud, using the SOAP API Connector. He was able to do a complete integration to insert a record into the Account entity, and it took about an hour and a half.

Note: it had been about 1 month since we both actually took the training courses. I believe we choose an additional tool that plays to the inner strengths of working in the cloud, and I can not wait until I start full blown to continue development on new integration projects using Dell Boomi AtomSphere.

Recommendations to other buyers: Try it to see if it fits your needs.
David Byrd | TrustRadius Reviewer

Jitterbit

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Laura McDonough, PMP | TrustRadius Reviewer

Return on Investment

Dell Boomi

  • It has allowed us to scale significantly without having to add headcount, specifically those geared towards data entry. We went from a $10m ARR business to $200m ARR business with the same amount of Order Processors and 12x amount of transactions by leveraging Boomi to perform a lot of the work, and then having the Order Processing team to simply review that the transaction was processed successfully.
Jake J. Darley | TrustRadius Reviewer

Jitterbit

  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Anonymous | TrustRadius Reviewer

Pricing Details

Dell Boomi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jitterbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Dell Boomi
8.5
Jitterbit
9.0

Likelihood to Renew

Dell Boomi
10.0
Jitterbit
8.0

Usability

Dell Boomi
8.7
Jitterbit

Performance

Dell Boomi
8.3
Jitterbit

Support Rating

Dell Boomi
6.0
Jitterbit
10.0

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