Drift vs. Salesforce Einstein Bots
Drift vs. Salesforce Einstein Bots
Product | Rating | Most Used By | Product Summary | Starting Price |
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Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A | |
Einstein Bots | N/A | Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition. | $50 per month per 100 conversations |
Drift | Salesforce Einstein Bots | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Drift | Salesforce Einstein Bots | |
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Top Pros |
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Top Cons |
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Chat Analytics and Reports |
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Drift | Salesforce Einstein Bots | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Drift | Salesforce Einstein Bots | |
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Likelihood to Recommend | 8.1 (52 ratings) | 6.4 (1 ratings) |
Usability | 7.0 (3 ratings) | - (0 ratings) |
Support Rating | 7.7 (3 ratings) | - (0 ratings) |
Drift | Salesforce Einstein Bots | |
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Likelihood to Recommend | Drift | Salesforce |
Pros | Drift | Salesforce |
Cons | Drift | Salesforce |
Usability | Drift | Salesforce No answers on this topic |
Support Rating | Drift | Salesforce No answers on this topic |
Alternatives Considered | Drift | Salesforce No answers on this topic |
Return on Investment | Drift | Salesforce |
ScreenShots | Drift Screenshots |