Druva Data Resiliency Cloud vs. Akamai Cloud Computing

For our use case we have been using it extensively for centralizing the automated backup creation per scheduled time intervals for critical datastores and servers. Designed a backup plan DR plan accordingly and have everything integrated. To have better sleep for operational overhead in the event of ransomware attack or cloud systems going down in one region, this automation tremendously helps us to get a new env running in few minutes with less manpower.

Linode provides a wide range of configurations and prices, suitable for many budgets and needs. They also have a lot of experience in providing these services for many years. We have almost exclusively used Debian distributions for our work, but they offer a large number of other versions of Linux. Beside "raw" distributions of Linux, they also offer other VMs containing specialized installations of a variety of applications, such as Wordpress, Drupal and Docker.

Incentivized

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• It's super easy-to-use - set up a complete virtual environment in a few minutes.
• Linode is the ONLY service I know that will let you DOWNSIZE a VM - super useful.
• The price is right - spin up any size server and add additional block storage if needed.
• Object memory is cheap and integrates very well with S3 CLIs and applications.
• I've been very happy with the knowledgeable and friendly customer service.
• The more recent additions of a firewall and Kubernetes is a welcome plus.
• The load balancer ("Load Balancer") service is easy to spin up and configure.

Incentivized

• Advanced Ransomware Recovery doesn't work for all Druva offerings, that would be a great feature to have.
• The archiving feature could also offer more price flexibility.
• Seating up the initial configurations can be a little tedious due to the length of the documentation involved.

• I have not succeeded in using the DNS of Linode with a website not hosted in their server. I hope their DNS is as user-friendly as DO and Vultr.
• Cloud storage user interface is not as easy as DO. I want to see their cloud storage on a pay-per-usage scheme, not monthly.
• For VPS, I wish Linode to increase the SSD space storage of their basic VPS larger than those of competitors.

Incentivized

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra. However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.

Incentivized

The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails

Incentivized

It's pretty easy for me, but I preferred their old interface before it was called 'cloud' (not a computer science term.) The new interface looks easier but I had to ask for help for things I used to be able to find myself. If someone was new to it--without having used their old interface--it might be easier for them than it originally was for me.

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.

Incentivized

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

Linode is an infrastructure provider issues related to performance are really on me. Linode provides a capable infrastructure and allows me to tailor performance of the services I provide to my customers to my specific situation. Linode allows me to implement "tweaks" that, from experience, I know will do the job with little risk without a whole bunch of static from idiot support 'droids who just get in the way ("this isn't supported at the present time").

Incentivized

We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!

Incentivized

Support from Linode has always been excellent for us. We've barely had to wait any time between ticket requests and replies, and we've always received replies that actually answered our problems. Whenever maintenance has occurred on Linode's side, they've always alerted us beforehand and left a ticket open as a source of communication in case we had any issues after maintenance or any other questions that we needed answered.

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

We got kick started with an initial walkthrough along with some free credits. The initial walkthrough helped us to understand Linode's ecosystem and start our hands on with Linode. We tried out some apps from Marketplace initially with the free credits, which not only helped us understand Linode better, but also those apps. We had implemented many such apps to our customers with Linode

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

We're a small organization. The implementation of our Linode solution was trivial. Once I justified a cloud server to my bosses over a co-location -- the co-lo wasn't as fast as our linode server in load tests -- it was a matter of moving one Linux implementation to another. Trivial.

Incentivized

When evaluating Druva Data Resiliency Cloud, we compared it against several market leaders. After extensive testing, we confirmed that Druva Data Resiliency Cloud stacks up well against these products due to the following features: Ease of use Simple to setup & configure Eliminates up front cost, commitment and capacity planning Immutable by default Flexible configuration options Single management interface

Compared to the big cloud players like Amazon Web Services, Google Cloud Platform, MS Azure, Oracle Cloud, and co., Linode's product is simpler and cheaper. For quick and straightforward client engagements, the power and flexibility afforded by the previously mentioned vendors are overkill. Compared specifically to some of its closest rivals: Versus DigitalOcean, Linode has better pricing for VMs; while compared to Vultr, while Vultr's backups are cheaper (20% of VM cost versus effective ~25% of VM cost), Vultr's DDoS protection is an add-on product, which made the overall cost of the deployment more expensive. The runner-up competitor for our use cases, Hetzner, offers superior pricing; However due to their flaky KYC and anti-fraud which was a pain to deal with, I lost faith in them. They also do not have a region in East Asia, which would impact performance.

Incentivized

We started very small with this product, only backing up key officers' laptops. After our initial experience, we found it very easy to scale up the product to all company laptops and expand into file servers, VMWare servers, and other production-level data, like Office 365 and Teams. We found the product very easy to scale while remaining intuitive and efficient to use.

Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.

Incentivized

• Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
• Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.

Incentivized

• With the partnership of Linode, Configr is today the best performance hosting solution in Brazil.
• With Linode, Configr can provide a PaaS solution without the cost of taking care of all the infrastructure issues such as IaaS.
• Linode allowed Configr to be one of the biggest hosting companies in Brazil.

Incentivized