TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    DubsadoOracle Sales
    Editions & Modules
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    DubsadoOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month—
    More Pricing Information
    Features
    DubsadoOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of Dubsado and Oracle Sales
    Feature
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management8.88 Ratings7.017 Ratings
    Workflow management9.49 Ratings8.016 Ratings
    Opportunity management8.95 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.17 Ratings9.014 Ratings
    Contract management9.69 Ratings7.914 Ratings
    Quote & order management8.87 Ratings6.116 Ratings
    Interaction tracking9.17 Ratings7.014 Ratings
    Channel / partner relationship management8.03 Ratings8.013 Ratings
    Territory management00 Ratings7.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dubsado and Oracle Sales
    Feature
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Oracle Sales
    5.8
    15 Ratings
    28% below category average
    Case management7.23 Ratings5.615 Ratings
    Call center management10.01 Ratings6.412 Ratings
    Help desk management7.32 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dubsado and Oracle Sales
    Feature
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management8.16 Ratings9.013 Ratings
    Email marketing00 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dubsado and Oracle Sales
    Feature
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Oracle Sales
    7.7
    14 Ratings
    0% above category average
    Task management6.78 Ratings6.513 Ratings
    Billing and invoicing management8.49 Ratings8.02 Ratings
    Reporting7.77 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dubsado and Oracle Sales
    Feature
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting8.93 Ratings7.715 Ratings
    Pipeline visualization8.46 Ratings7.615 Ratings
    Customizable reports7.66 Ratings9.116 Ratings
    Customization
    Comparison of Customization features of Dubsado and Oracle Sales
    Feature
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Custom fields8.39 Ratings5.617 Ratings
    Custom objects8.46 Ratings5.617 Ratings
    Scripting environment9.92 Ratings6.315 Ratings
    API for custom integration8.55 Ratings5.016 Ratings
    Security
    Comparison of Security features of Dubsado and Oracle Sales
    Feature
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability7.83 Ratings8.017 Ratings
    Role-based user permissions8.05 Ratings9.317 Ratings
    Social CRM
    Comparison of Social CRM features of Dubsado and Oracle Sales
    Feature
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data6.92 Ratings10.011 Ratings
    Social engagement6.92 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dubsado and Oracle Sales
    Feature
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation5.53 Ratings8.013 Ratings
    Compensation management4.02 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of Dubsado and Oracle Sales
    Feature
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Oracle Sales
    7.6
    16 Ratings
    0% below category average
    Mobile access6.92 Ratings7.616 Ratings
    Best Alternatives
    DubsadoOracle Sales
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DubsadoOracle Sales
    Likelihood to Recommend
    9.4
    (9 ratings)
    8.4
    (40 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (5 ratings)
    5.7
    (13 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.2
    (5 ratings)
    7.3
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DubsadoOracle Sales
    Likelihood to Recommend
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pros
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Cons
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Likelihood to Renew
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Performance
    Dubsado
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Support Rating
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Online Training
    Dubsado
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Implementation Rating
    Dubsado
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
    Read full review
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dubsado
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Return on Investment
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
    Read full review
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability