Emplifi Service Cloud vs. Sprinklr Social
Emplifi Service Cloud vs. Sprinklr Social
Product | Rating | Most Used By | Product Summary | Starting Price |
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Emplifi Service Cloud | N/A | Emplifi Service Cloud (formerly Astute Agent) is a customer service cloud, designed to help customers get fast answers and minimize repetitive tasks for agents. With Emplifi’s chatbot and email automation solutions, users can deliver more convenient and effective CX at scale without sacrificing the personal touch. | N/A | |
Sprinklr Social | N/A | Sprinklr Social’s platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. Content planning and scheduling using an editorial calendar, with a digital asset manager and the ability to publish across channels at AI… | $299 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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More Pricing Information |
Emplifi Service Cloud | Sprinklr Social | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Listening/monitoring |
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Publishing |
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Engagement |
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Marketing |
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Channel coverage/integration |
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Reporting/analytics |
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Account management |
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Emplifi Service Cloud | Sprinklr Social | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Publer Score 9.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Social Suite by Reputation.com Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Emplifi Service Cloud | Sprinklr Social | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (79 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (29 ratings) |
Usability | - (0 ratings) | 10.0 (7 ratings) |
Availability | - (0 ratings) | 9.1 (5 ratings) |
Performance | - (0 ratings) | 8.2 (4 ratings) |
Support Rating | - (0 ratings) | 9.9 (34 ratings) |
In-Person Training | - (0 ratings) | 7.0 (2 ratings) |
Online Training | - (0 ratings) | 8.4 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (5 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Emplifi Service Cloud | Sprinklr Social | |
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Likelihood to Recommend | Emplifi Inc No answers on this topic | Sprinklr |
Pros | Emplifi Inc No answers on this topic | Sprinklr |
Cons | Emplifi Inc No answers on this topic | Sprinklr |
Likelihood to Renew | Emplifi Inc No answers on this topic | Sprinklr |
Usability | Emplifi Inc No answers on this topic | Sprinklr |
Reliability and Availability | Emplifi Inc No answers on this topic | Sprinklr |
Performance | Emplifi Inc No answers on this topic | Sprinklr |
Support Rating | Emplifi Inc No answers on this topic | Sprinklr |
In-Person Training | Emplifi Inc No answers on this topic | Sprinklr |
Online Training | Emplifi Inc No answers on this topic | Sprinklr |
Implementation Rating | Emplifi Inc No answers on this topic | Sprinklr |
Alternatives Considered | Emplifi Inc No answers on this topic | Sprinklr |
Scalability | Emplifi Inc No answers on this topic | Sprinklr |
Return on Investment | Emplifi Inc No answers on this topic | Sprinklr |
ScreenShots | Emplifi Service Cloud Screenshots |