ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.
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Teamcenter
Score 8.2 out of 10
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Teamcenter is a product lifecycle management system designed to help organizations integrate and standardize product development processes across functional silos.
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
I would recommend Teamcenter if you are constantly working with multiple teams and need one central space to gather all the information that is reunited in these teams, it makes everything so much easier and will help you enhance your abilities. If you need to visualize 2D or 3D lifecycles, Teamcenter is also for you.
Data Management: your Parts divided into Item Types.
Data Management: You can easily add pseudo folders to segregate data inside. You don't have to look for anything now.
Change Management: Use the built-in or customize it. Now, you have workflows and can decide who is responsible for every task. It's done automatically.
Project Management - built-in MS Project, can manage tasks and still have a Gantt chart from it.
CAD integration - a lot of time saved when single source of true.
For the new users, Teamcenter seems to be quite overwhelming and it is quite difficult for any newly joined person to learn it quickly. Teamcenter can work on proving a user friendly interface and detailed training modules.
Sometimes, Teamcenter has lagging issues which interrupts the productivity of entire team. It works too slow sometimes, but with the new release of Teamcenter, they are improving on this issue.
Teamcenter should also simplify the release workflow for releasing any part. Currently, it is too complex.
Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support
As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
Easier to use. Connectivity to third-party products is much better with Teamcenter. Siemens products are connected to Teamcenter very easily. Product support is much better. CAD and CAM data are much better connected. Easy to use search in classification information of the products. All modules, like Classification, my Teamcenter, structure manager, etc., are very well connected.
I would rate the overall scalability of Teamcenter very highly. The modular architecture and the support for cloud deployment enable it to be easily scalable. Also, with the customizations that Teamcenter provides, we have also scaled our entire operations. The overall performance too has improved, which is what we wanted out of this product.
Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
Definitely, it has a very positive impact so to speak. What we are trying to do through our program, we are utilizing the full capacity of Teamcenter to produce one structure in an effective way. So before we implement this activity, the user has to prepare 10 to 15 structures to reach to our best possible data that can be set across the systems. But now with the complete capability of Teamcenter, we are able to do all these things into one structure itself and then let the system do all the automation or the things that users do not have to concentrate on. All of the automations are done behind the systems and then it is improving not only the efficiency of the end user, but also making a standardized way in order to proceed and transfer the data holistically towards other systems like SAP.
