ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.
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Teamcenter
Score 8.8 out of 10
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Teamcenter is a product lifecycle management system designed to help organizations integrate and standardize product development processes across functional silos.
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
Teamcenter is perfect for working in large-scale projects related to manufacturing and engineering where collaboration and management of data are crucial. It is evident where the complexity of the products is high such as in automobile and aerospace industries. Some of its features may seem too elaborate for the small business with a less complex process and therefore too expensive. It is less useful in organizations that do not have complex PLM needs or have less IT capacity to implement the system.
Teamcenter is a great PLM tool that allows collaboration between our teams, it’s possible to create a variety of teams that can all collaborate in one environment and share relevant information, I like that all the data can be integrated into the application so that it’s more organized and structured.
When working with Teamcenter, the roles can be properly distributed so it’s easy to see all the workflows and things that need to be done.
The interface is very nice and you can work through it if you don’t know some features. I like how well-integrated everything is and how easy it is to use and implement into your daily work routine.
One of my favorite aspects of Teamcenter is its reporting tools, they are definitely some of the best tools I have tried, allowing me to integrate data from different places into the platform and analyze it in different ways. Analyzing a variety of key metrics is possible and helps us have better results in our sales.
Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support
As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
Earlier, some of the companies acquired by my organization were using PTC Windchill, but the overall stability, user experience and depth of functionality which are provided by Teamcenter doesn't match with any other PLM software and thus, all the acquired companies which were earlier using PTC Windchill has now slowly started into moving towards Teamcenter.
Teamcenter is easily on the best scalable solution. The single source of product information allows us to collaborate more effectively on the product lifecycle. Also, being a cloud solution, it is pretty straightforward to scale as the maintenance required is quite low . In addition, the overall cost is also easily manageable for businesses like ours.
Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
Definitely, it has a very positive impact so to speak. What we are trying to do through our program, we are utilizing the full capacity of Teamcenter to produce one structure in an effective way. So before we implement this activity, the user has to prepare 10 to 15 structures to reach to our best possible data that can be set across the systems. But now with the complete capability of Teamcenter, we are able to do all these things into one structure itself and then let the system do all the automation or the things that users do not have to concentrate on. All of the automations are done behind the systems and then it is improving not only the efficiency of the end user, but also making a standardized way in order to proceed and transfer the data holistically towards other systems like SAP.
