ETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.
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Teamcenter
Score 8.2 out of 10
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Teamcenter is a product lifecycle management system designed to help organizations integrate and standardize product development processes across functional silos.
ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
Teamcenter is growing very well in active workspace as a web-based client, but again, when I'm coming from the manufacturing point of view or a Build of Processes point of view, the software easy plan still needs to improve in a way. Of course, I think they're improving it also in a good way, but it's still not yet matured so from today onwards I can simply ask my users from product resistant to using the plan and push it further. I think there we have to improve more.
It is an easy-to-use tool and integrates many capabilities to manage CAD better than any other tool.
It is used by many companies with a great global presence and that has generated confidence for us when we decided to try it, the results have been satisfactory.
The user interface of this tool is not complex, it is easy to navigate and integrates a lot of functionalities that speed up our work significantly; as well as functionalities such as sectioning, displacing, moving, positioning, transforming, among others that have a lot to do with CAD management.
It works via the web through the browser, so it is not necessary to download any application that takes up space and more resources on the computer.
Because of our current customer needs, we will most likely maintain use of Siemens PLM products for some time. Aside from the initial software cost, we pay for yearly maintenance. Maintaining our yearly maintenance licensing with Siemens, we receive access to all of the latest software releases, as well as premier technical support
As previously mentioned, due to the intense amount of features and modules present in the software, the usability of the software suffers greatly. Many of the features are not used in our context, and many of the modules are not purchased, but the options are still present on the interface leading to a lot of clutter, much of which is never used. The interfaces suffer from a lack of design and tend to feel like a conglomerate of Windows 98 elements.
At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
In the time that we have used Teamcenter we have received a good response from the support team, they have great customer service, we have solved the problems that have arisen very quickly, and they are attentive and answer us if we have any questions.
Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
Teamcenter is a more robust and faster application, with better search capability and easier customization. There is a reason you find companies using CATIA as their CAD software with Teamcenter as their PLM application! I don't know anyone who can name a company using NX with Enovia as their PLM!
Teamcenter acts as a central hub for all product information, enabling seamless communication and data sharing across departments. Better control over changes and revisions ensures everyone works with the latest data, minimizing defects and enhancing product quality. Teamcenter adapts to various company sizes. Better control over changes and revisions ensures everyone works with the latest data.
Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
