RingEX vs. Sharpen Contact Center Platform
RingEX vs. Sharpen Contact Center Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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RingEX | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month | |
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month |
RingEX | Sharpen Contact Center Platform | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | — | ||||||||||||||
More Pricing Information |
RingEX | Sharpen Contact Center Platform | |
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Top Pros |
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Top Cons |
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RingEX | Sharpen Contact Center Platform | ||||||||||||||||||
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Mobile apps |
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RingEX | Sharpen Contact Center Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
RingEX | Sharpen Contact Center Platform | |
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Likelihood to Recommend | 7.8 (160 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (15 ratings) | - (0 ratings) |
Usability | 8.4 (11 ratings) | - (0 ratings) |
Availability | 8.2 (90 ratings) | - (0 ratings) |
Performance | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 5.0 (28 ratings) | - (0 ratings) |
In-Person Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.8 (6 ratings) | - (0 ratings) |
Configurability | 7.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 1.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.6 (2 ratings) | - (0 ratings) |
Professional Services | 1.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 4.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
RingEX | Sharpen Contact Center Platform | |
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Likelihood to Recommend | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Pros | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Cons | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Likelihood to Renew | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Usability | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Reliability and Availability | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Performance | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Support Rating | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
In-Person Training | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Implementation Rating | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Alternatives Considered | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Contract Terms and Pricing Model | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Scalability | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
Return on Investment | RingCentral | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic |
ScreenShots |