Chose Five9
Five9 has way better features than RingCentral - Five9 has way better features including the Call script, software integration, and ability to manage outbound campaigns while RingCentral doesn't allow these features
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||
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Considered Both Products | ![]() Five9 |
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Small Businesses | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives |
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Likelihood to Recommend | 8.7 (37 ratings) |
Likelihood to Renew | 10.0 (1 ratings) |
Usability | 9.0 (1 ratings) |
Availability | 9.0 (1 ratings) |
Performance | 8.0 (1 ratings) |
Support Rating | 9.0 (9 ratings) |
Online Training | 10.0 (1 ratings) |
Implementation Rating | 10.0 (1 ratings) |
Configurability | 9.0 (1 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) |
Ease of integration | 9.0 (1 ratings) |
Product Scalability | 9.0 (1 ratings) |
Professional Services | 9.0 (1 ratings) |
Vendor post-sale | 8.0 (1 ratings) |
Vendor pre-sale | 8.0 (1 ratings) |
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Usability | ![]() Five9
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Reliability and Availability | ![]() Five9
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Performance | ![]() Five9
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Support Rating | ![]() Five9
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Online Training | ![]() Five9
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Implementation Rating | ![]() Five9
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Alternatives Considered | ![]() Five9
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Contract Terms and Pricing Model | ![]() Five9
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Scalability | ![]() Five9
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Professional Services | ![]() Five9
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Return on Investment | ![]() Five9
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ScreenShots | Five9 Screenshots |