Chose Five9
Five9 has way better features than RingCentral - Five9 has way better features including the Call script, software integration, and ability to manage outbound campaigns while RingCentral doesn't allow these features
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Five9 | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| ||||||||||
Offerings |
| ||||||||||
Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||
More Pricing Information |
Five9 | |
---|---|
Considered Both Products | Five9 |
Top Pros | |
Top Cons |
|
Five9 | |||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Five9 | |
---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives |
Five9 | |
---|---|
Likelihood to Recommend | 8.5 (36 ratings) |
Support Rating | 8.0 (8 ratings) |
Five9 | |
---|---|
Likelihood to Recommend | Five9 |
Pros | Five9 |
Cons | Five9 |
Support Rating | Five9 |
Alternatives Considered | Five9 |
Return on Investment | Five9 |
ScreenShots | Five9 Screenshots |