Flock vs. Intercom
Flock vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Flock | N/A | Flock is a collaborative business messaging application developed by the small (but multinational) company of the same name, designed to compete with Slack. The company boasts that the app is a fast and reliable means of communication, and is available in a free edition. | $250 one-time fee up to 50 attendees | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Flock | Intercom | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | *Indicative pricing, get in contact for a customised free quote | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Flock | Intercom | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros |
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Top Cons |
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Project Management |
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Communication |
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File Sharing & Management |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Flock | Intercom | |
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Small Businesses | Stackby Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Troop Messenger Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | HCL Connections Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Flock | Intercom | |
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Likelihood to Recommend | 8.5 (8 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | 10.0 (1 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 8.8 (3 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Flock | Intercom | |
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Likelihood to Recommend | Flock FZ-LLC | Intercom |
Pros | Flock FZ-LLC | Intercom |
Cons | Flock FZ-LLC | Intercom |
Likelihood to Renew | Flock FZ-LLC No answers on this topic | Intercom |
Usability | Flock FZ-LLC | Intercom |
Reliability and Availability | Flock FZ-LLC No answers on this topic | Intercom |
Performance | Flock FZ-LLC No answers on this topic | Intercom |
Support Rating | Flock FZ-LLC | Intercom |
Online Training | Flock FZ-LLC No answers on this topic | Intercom |
Implementation Rating | Flock FZ-LLC No answers on this topic | Intercom |
Alternatives Considered | Flock FZ-LLC | Intercom |
Return on Investment | Flock FZ-LLC | Intercom |
ScreenShots | Intercom Screenshots |