FreshBooks vs. QuickBooks Self-Employed

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 6.1 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
QuickBooks Self-Employed
Score 9.1 out of 10
N/A
N/AN/A
Pricing
FreshBooksQuickBooks Self-Employed
Editions & Modules
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksQuickBooks Self-Employed
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshBooksQuickBooks Self-Employed
Considered Both Products
FreshBooks
Chose FreshBooks
I selected FreshBooks because it combined Toggl, Harvest and Quickbooks features into a single system. This simple move allowed for me to save money on the tools and in turn bring all client data into a single portal.

FreshBooks is easy to use and automatically generates the …
Chose FreshBooks
FreshBooks allows for more than one payment portal, automatically creates, sends, and/or auto charges invoices, and has a more robust automatic emailing system, as compared to PayPal Payments. PayPal Payments is more suited to "one-off" transactions, in my opinion. Also, it is …
Chose FreshBooks
I am not a full time bookkeeper and when I used to use QuickBooks I felt like I had to relearn the software each time. When I had to do something unusual I frequently got frustrated trying to figure out how to do it. FreshBooks has eliminated that with its ease of use and their …
QuickBooks Self-Employed
Chose QuickBooks Self-Employed
FreshBooks limited my ability to categorize transactions, specifically removing duplicates or excluding them. I selected QuickBooks Self-Employed because it allowed me to be in control of items. Sometimes accounting is just making sure things are organized the way YOU think, …
Chose QuickBooks Self-Employed
I selected QBSE because no other system fit my needs as a freelancer and as of now, I've not become aware of a program like this that I would opt out for.
Top Pros
Top Cons
Features
FreshBooksQuickBooks Self-Employed
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
1.2
32 Ratings
142% below category average
QuickBooks Self-Employed
10.0
5 Ratings
34% above category average
API for custom integration1.227 Ratings10.04 Ratings
Plug-ins1.223 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
6.4
38 Ratings
20% below category average
QuickBooks Self-Employed
10.0
8 Ratings
24% above category average
Single sign-on capability10.01 Ratings10.08 Ratings
Role-based user permissions2.738 Ratings10.05 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
4.5
52 Ratings
51% below category average
QuickBooks Self-Employed
10.0
14 Ratings
27% above category average
Dashboards4.652 Ratings10.012 Ratings
Standard reports4.150 Ratings10.014 Ratings
Custom reports4.82 Ratings10.08 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
4.6
51 Ratings
47% below category average
QuickBooks Self-Employed
10.0
15 Ratings
30% above category average
Accounts payable1.236 Ratings10.09 Ratings
Accounts receivable2.550 Ratings10.010 Ratings
Cash management7.03 Ratings10.09 Ratings
Bank reconciliation7.02 Ratings10.010 Ratings
Expense management2.946 Ratings10.014 Ratings
Time tracking3.539 Ratings10.07 Ratings
Multi-currency support7.01 Ratings10.02 Ratings
Regulations compliance1.218 Ratings10.03 Ratings
Self-service portal9.13 Ratings10.08 Ratings
Fixed asset management00 Ratings10.04 Ratings
Multi-division support00 Ratings10.02 Ratings
Electronic tax filing00 Ratings10.013 Ratings
Global Financial Support00 Ratings10.02 Ratings
Primary and Secondary Ledgers00 Ratings10.02 Ratings
Intercompany Accounting00 Ratings10.03 Ratings
Localizations00 Ratings10.03 Ratings
Journals and Reconciliations00 Ratings10.06 Ratings
Enterprise Accounting00 Ratings10.02 Ratings
Configurable Accounting00 Ratings10.04 Ratings
Centralized Rules Framework00 Ratings10.03 Ratings
Standardized Processes00 Ratings10.05 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
3.9
44 Ratings
62% below category average
QuickBooks Self-Employed
10.0
5 Ratings
30% above category average
Pricing2.234 Ratings10.04 Ratings
Order entry1.334 Ratings10.04 Ratings
Credit card processing2.136 Ratings10.05 Ratings
Cost of goods sold10.01 Ratings10.03 Ratings
Order Orchestration00 Ratings10.02 Ratings
End-to-end order visibility00 Ratings10.03 Ratings
Order exception Resolution00 Ratings10.02 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Self-Employed
7.8
3 Ratings
4% above category average
Pay calculation00 Ratings10.02 Ratings
Benefit plan administration00 Ratings5.02 Ratings
Direct deposit files00 Ratings8.03 Ratings
Salary revision and increment management00 Ratings8.02 Ratings
Reimbursement management00 Ratings8.03 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Self-Employed
10.0
3 Ratings
35% above category average
Inventory tracking00 Ratings10.03 Ratings
Automatic reordering00 Ratings10.03 Ratings
Location management00 Ratings10.03 Ratings
Manufacturing module00 Ratings10.02 Ratings
Best Alternatives
FreshBooksQuickBooks Self-Employed
Small Businesses
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksQuickBooks Self-Employed
Likelihood to Recommend
1.4
(70 ratings)
10.0
(15 ratings)
Likelihood to Renew
7.6
(18 ratings)
10.0
(1 ratings)
Usability
4.8
(15 ratings)
9.4
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
4.5
(11 ratings)
10.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreshBooksQuickBooks Self-Employed
Likelihood to Recommend
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Read full review
Intuit
QuickBooks is a great tool for new SoleTraders that need basic accounting software and require digital invoicing for their clients to send via email and access key features via a mobile app on the go. QuickBooks is a straightforward tool to use with a simple design and learning curve for business owners that are not very tech-savvy. For businesses that operate on a larger scale and need to provide access to other users on their team, QuickBooks is limited. This type of business may also require more insights into the business outside of accounting, and QuickBooks won't be able to supply insights outside of that.
Read full review
Pros
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Read full review
Intuit
  • QuickBooks Self-Employed does keep a running total of your income and estimated taxes. Of course, this requires that your entries are accurate.
  • The mileage feature is particularly helpful. One just needs to either use the phone app in conjunction with QuickBooks Self-Employed, or keep a log of all mileage.
  • When tax time comes around, it's easy to use TurboTax software and import your data from QuickBooks.
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
Intuit
  • Doesn't integrate with Mint, which I use for my home expenses. I think this would be a nice addition to the program, so I could keep track of my whole financial situation.
  • A Windows 10 app would be a nice addition to the program, so I could access it securely from my desktop.
Read full review
Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Read full review
Intuit
No answers on this topic
Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
Read full review
Intuit
I have been using this software for several years now and it has always put out my data in beautiful generated reports that I can use for verification purposes with my financial institute and the IRS. It has all the tools I need to run my business without loosing track of anything
Read full review
Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
Read full review
Intuit
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Read full review
Intuit
I have never faced any difficulties that required me to contact QuickBooks customer service. QuickBooks has plenty of online tutorials, blog posts, and helpful tips and advice for almost any issues you may face using the desktop or app version of the software. Even if you can not find the right answer on the QuickBooks webpages, there are loads of YouTube videos from experts.
Read full review
Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Read full review
Intuit
No answers on this topic
Alternatives Considered
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
Read full review
Intuit
FreshBooks limited my ability to categorize transactions, specifically removing duplicates or excluding them. I selected QuickBooks Self-Employed because it allowed me to be in control of items. Sometimes accounting is just making sure things are organized the way YOU think, and FreshBooks wasn't doing that for me.
Read full review
Return on Investment
FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Read full review
Intuit
  • Overall, tagging expenses and mileage has saved me thousands in taxes, for a relatively low cost of around $8/mo.
  • QuickBooks allows me to get invoices to clients quickly and accept online payments, which helps with cashflow.
  • The app has stopped tracking mileage automatically on my device, so I worry that sometimes I am not tracking business miles effectively, which could end up costing me at the EOY.
Read full review
ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking