Freshsuccess vs. involve.ai
Freshsuccess vs. involve.ai
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshsuccess | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month | |
involve.ai | Mid-Size Companies (51-1,000 employees) | involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience. | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Freshsuccess | involve.ai | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshsuccess | involve.ai | |
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Likelihood to Recommend | 6.3 (6 ratings) | 8.8 (2 ratings) |
Freshsuccess | involve.ai | |
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Likelihood to Recommend | Freshworks Inc | involve.ai |
Pros | Freshworks Inc | involve.ai |
Cons | Freshworks Inc | involve.ai |
Alternatives Considered | Freshworks Inc | involve.ai |
Return on Investment | Freshworks Inc | involve.ai |
ScreenShots | Freshsuccess Screenshots | involve.ai Screenshots |