Likelihood to Recommend Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
Read full review LibreOffice is a good alternative to MS Office. I like it better than Google Docs. It's compatible with MS Office applications. However, many of the features or functions are difficult to find even when utilizing the help menu. The website isn't too helpful either. My greatest disappointment is that I paid for the premium version a year ago but never received the features that were supposed to be available with a premium subscription. The upper right-hand corner of the app shows the subscription type and date of expiration of the subscription. I have premium yet every time I try to access a premium feature it requests me to pay. I have contacted LibreOffice several times over the year and they never responded or provided a refund. I can only recommend the free version because even with a premium subscription, which mine is supposed to expire on 10/22/21 (the date of this review is 08/04/21), I have yet to be able to utilize the premium features I paid for last year. I would not use this as my primary app for Word processing which is where I am experiencing the majority of the blocked features issues. Even with a paid premium subscription, I am unable to create labels. It's asking me to pay again. I think LibreOffice has greater potential but a user must get the features they paid for. I hesitate to call the company a scam but I can say I have contacted LibreOffice numerous times over the past year about the ongoing issues and have not received a response at least once. Along with the features and subscriptions issues that needed to be addressed, another area of improvement is their website. It is very difficult to locate information. Even when using the search field the instructions often do not match the app. I am not sure how often they update their online guides but I have never found it to be helpful. I have also found it very difficult to impossible to download templates. I usually get weird links with garbled codes and no template when trying to download a template. I'm not sure if it's an issue with their site or not but since they don't respond to inquiries I cannot determine a possible cause for the problem.
Read full review Pros Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed. As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good. Spam protection is second to none. I cannot remember ever finding a spam message in my inbox! Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder. Google Workspace allows you to host multiple domains and alias domains on your account. There is a robust set of tools to allow routing of mail to different mailboxes. Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay. Read full review The text word processing (Writer) has come a long way and, if you are able to install your corporate fonts, there is basically nothing LibreOffice cannot handle. It works very well with document reviews and comments, and it can save in a variety of formats, making it compatible with the likes of Microsoft Word or Google Docs. The spreadsheet software (Calc) can also handle most of the common tasks you may need, link various sheets, and perform some automated functions quite well. It is, I must say, somewhat less complete than the word processing side (Writer). The Draw program allows you to do organizational charts and basic publications very well. It was a deficit in the past, but not anymore. Read full review Cons I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account. Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting. Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them. Read full review Name brand office suites vendors such as Microsoft and Google have online portals where documents can be saved and shared for automation/integration. LibreOffice would do well to expand into this space. Memory handling in large spreadsheets (i.e., 60k rows or more) seems a bit quirky on my Macbook Air. It might just be a memory issues, but scrolling with the trackpad behaves strangely (i.e., cell selection jumps around unexpectedly). Read full review Likelihood to Renew There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
Read full review We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support.
Read full review Usability On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
Read full review Most people can quickly start using Writer or Calc or Impress for basic tasks even if they see Libreoffice for the first time, because the interface is similar to older (97-2003) MS Office or other software. Some features are less intuitive than in recent MS Office and some power users of MS Office need to re-learn some things before being proficient in Libreoffice.
Read full review Reliability and Availability Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue.
Read full review Performance For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly.
Read full review Support Rating My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
Read full review Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself.
Jacob Wall Senior Technical Writer / Client Services
Read full review Implementation Rating nothing to say
Read full review Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get).
Read full review Alternatives Considered They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
Read full review As noted previously, LibreOffice blows Google Docs (
G Suite ) out of the water in terms of singular application quality, and comes close but misses the mark as a drop-in replacement to Microsoft Office. We currently are evaluating the latest release of LibreOffice to see if we can replace Microsoft Office with it entirely as we've had more time to fill in the holes that were left when losing out on Outlook and OneNote and all of the integrations that come with Microsoft Office.
Read full review Scalability With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use
ownCloud ). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this.
Read full review Return on Investment Zero to no time managing tools allows us to focus on work saving us time and money Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity. Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services. Read full review A lot of ROI because their license price, 100% of return. Sometimes we lose time finding how to do things, lowering a little bit of productivity. We need to spend on training for employees because most people only know how to use Microsoft Office Read full review ScreenShots