TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Splashtop

Please fill out the form below to get in touch.

Splashtop

Connect with Splashtop

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Splashtop so that Splashtop and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Getscreen.me

    Score8.5 out of 10
    N/AGetscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.

    $0

    per user

    Splashtop

    Score9.2 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any…

    $99

    per year per user

    Pricing
    Getscreen.meSplashtop
    Editions & Modules
    Free
    $0
    Standard
    $5
    per month per user, per device
    Advanced
    $8
    per month per user, per device
    Enterprise
    $10
    per month per user, per device
    Splashtop Remote Access Solo
    $6.00
    per month per user, billed annually
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    Getscreen.meSplashtop
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details16% discount with an annual subscription—
    More Pricing Information
    Community Pulse
    Getscreen.meSplashtop
    Considered Both Products
    Getscreen.me
    Chose Getscreen.me
    Occasionally I have to supply aid to friends or family members, or I desire to discuss how I want to share the television screen over the call in GetScreen.me. One click can create a key and share it; the sessions begin when it arrives. I'm keeping an eye on specific computers …
    Incentivized
    Chose Getscreen.me
    This is a newer app and with work to do, but doesn't break the bank - especially like TeamViewer which goes up year on year.
    Incentivized
    Chose Getscreen.me
    Getscreen.me works very well. The current feature set works well and I look forward to them adding more features. For ad-hoc support sessions, GSM works as well as anyone out there.
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    21 Answers
    99%
    Would buy again
    627 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    614 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    99%
    Happy with the feature set
    624 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    19 Answers
    99%
    Lived up to sales and marketing promises
    561 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    21 Answers
    99%
    Implementation went as expected
    600 Answers
    Features
    Getscreen.meSplashtop
    Remote Administration
    Comparison of Remote Administration features of Getscreen.me and Splashtop
    Feature
    Getscreen.me
    9.2
    21 Ratings
    15% above category average
    Splashtop
    7.8
    43 Ratings
    1% below category average
    Screen sharing9.921 Ratings9.337 Ratings
    File transfer9.919 Ratings9.039 Ratings
    Instant message10.016 Ratings7.930 Ratings
    Access to sleeping/powered-off computers8.016 Ratings3.013 Ratings
    Over-the-Internet remote session9.920 Ratings9.342 Ratings
    Initiate remote control from mobile6.415 Ratings7.626 Ratings
    Centralized management dashboard10.018 Ratings7.132 Ratings
    Session record10.016 Ratings7.219 Ratings
    Multi-platform remote control9.116 Ratings8.733 Ratings
    Remote management of servers & workstations00 Ratings9.07 Ratings
    Annotations00 Ratings9.02 Ratings
    Monitoring and Alerts00 Ratings6.05 Ratings
    Best Alternatives
    Getscreen.meSplashtop
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Getscreen.meSplashtop
    Likelihood to Recommend
    9.1
    (21 ratings)
    9.2
    (634 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    9.1
    (44 ratings)
    Usability
    10.0
    (3 ratings)
    8.7
    (31 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (7 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.9
    (589 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.0
    (21 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Getscreen.meSplashtop
    Likelihood to Recommend
    Getscreen.me
    As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
    Incentivized
    Read full review
    Splashtop
    Well suited for any MSP, MSSP, or IT Manager who needs access to a broad array of machines and values their time. Great for an individual who just needs access to their work computer from home. It might not be suited for environments where national security is involved.
    Incentivized
    Read full review
    Pros
    Getscreen.me
    • easy connection to new clients - both one time use and permanent
    • keep computers organized
    • support remote users from any device - even a cell phone with ease
    • multiple users with different subsets of computers
    • file sharing
    • block remote keyboard and mouse / monitor if needed
    • connection log
    • custom branding and personalized quick connection link
    Incentivized
    Read full review
    Splashtop
    • Seamless RMM Integration - Splashtop’s integration into Syncro is functionally invisible, but in a good way. I don't have to manage a separate contact list or worry about syncing credentials between my RMM and my remote tool. I click "Remote Desktop" in Syncro, and Splashtop launches instantly.
    • High Performance Graphics & Low Latency - The frame rate and refresh speed are consistently superior to competitors I’ve used in the past. Even when connecting to a client with a dual monitor setup or a slower upload speed, the lag is minimal. The picture quality is crisp enough that I can read fine print on error logs without squinting.
    • "SOS" Ad-Hoc Workflow - r clients who aren't on a managed contract (my "break/fix" customers), the SOS feature is a lifesaver. I don't have to walk a non-technical user through a complex installation. I just tell them to go to the site, give me the 9-digit code, and I'm in!
    Incentivized
    Read full review
    Cons
    Getscreen.me
    • Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
    Incentivized
    Read full review
    Splashtop
    • Compared to our prior solution, Splashtop does not "organize" devices nearly as well. They need some some sort of tagging solution so that you can, say, pull up a list of "all machines at this campus" or "All Macs at this site"
    • The Business App that runs locally feels clunky, and is presented in a weirdly-sized window
    Incentivized
    Read full review
    Likelihood to Renew
    Getscreen.me
    Value for money - Getscreen.me stands above the rest!
    Incentivized
    Read full review
    Splashtop
    Splashtop has been one of the best investments our firm has made, and we have become proud partners. The ROI is off the charts for a law firm since more time can be billed now. This is aside from all the quality of life improvements Splashtop has rolled out in the past couple of years that makes IT administration notably easier in multiple ways on a daily basis.
    Incentivized
    Read full review
    Usability
    Getscreen.me
    For what we need it to do, it just works. And I'm sure that we're not even using it to the full extent of what it's capable and designed to do. If we had the need, Getscreen.me has many more features that we could implement. If the need arises in the future, it's great knowing that we already have a tool to utilize.
    Incentivized
    Read full review
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    Getscreen.me
    No answers on this topic
    Splashtop
    I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
    Incentivized
    Read full review
    Performance
    Getscreen.me
    No answers on this topic
    Splashtop
    I've raved and rambled about Splashtop's utterly shocking performance nearly endlessly. One of the key reasons our firm adopted Splashtop was because I could demonstrate the unbelievable performance to our Tech Committee. Before finding Splashtop, the thought of being able to start a remote connection to another PC and smoothly watch a full 1080p video through that remote connection was unthinkable. Yet, Splashtop achieved this. I was blown away, and our committee was impressed. In fact, in my testing environment prior to onboarding, I was have 2 PC's next to each other on different networks and internet sources with a Splashtop connection from one to the other with a 1080p YouTube video playing. I was astounded that the audio I was hearing on the "connect from" PC matched in perfect synch with the "connect to" PC. Unbelievable!! And keep this between us, but when I was working late one night at the office waiting for some server to finish a long upgrade, I was able to actually Splashtop to my home gaming PC and play a full-quality FPS with no lag through the connection. Shocked, astounded, flabbergasted! The adjectives could be endless!
    Incentivized
    Read full review
    Support Rating
    Getscreen.me
    When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
    Incentivized
    Read full review
    Splashtop
    The phone number is in the top right of each page of the website and app and when called, the person who picks up (before any automation delays the call) is ready to assist or immediately recognize the appropriate place for a transfer. If transferred to a different department, that department picks up immediately and each person is fully trained to help resolve a (typically user error) call.
    Incentivized
    Read full review
    Implementation Rating
    Getscreen.me
    Easy, fast and worked every time to date!
    Incentivized
    Read full review
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    Getscreen.me
    In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
    Read full review
    Splashtop
    I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
    Read full review
    Contract Terms and Pricing Model
    Getscreen.me
    No answers on this topic
    Splashtop
    A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
    Incentivized
    Read full review
    Scalability
    Getscreen.me
    No answers on this topic
    Splashtop
    I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
    Incentivized
    Read full review
    Professional Services
    Getscreen.me
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    Getscreen.me
    • Cheap cost - I got it on Appsumo with no monthly fee.
    • The freedom to solve issues for transport companies given the high amount of data and control.
    • It works 100% of the time. There's never been any downtime from experience.
    Read full review
    Splashtop
    • Remote support makes my business possible, period.
    • Switching from TeamViewer to Splashtop has made a huge difference to my operation: the cost is both lower and more predictable, and getting from "answering the phone from a client in trouble" to "satisfied client" is much faster and easier.
    • I apologize that I don't actually have hard numbers, but I can sincerely recommend Splashtop and Splashtop SOS. It will make your life and business better!
    Incentivized
    Read full review
    ScreenShots

    Getscreen.me Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Splashtop Screenshots

    Screenshot of Turbo Mode: Smooth, high-performance remote sessions at up to 240 FPS.Screenshot of Splashtop SOS: Start attended sessions with any user through a help desk app branded as your own.Screenshot of Splashtop AR: Guide on-site users through their phone camera with live annotations using augmented reality.Screenshot of Service Desk Channels: Route requests by team, each with its own branded SOS app.Screenshot of Multi-Monitor Support: View remote screens one at a time, in one window, or across multiple windows.