Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.
Gist is a much more robust software with a variety of marketing tools in its arsenal. Things like website tracking is also extremely robust and it has many more features.
The ease of setup is also more enjoyable and intuitive in Gist so the overall result is that you can learn …
Gist is more refined and its tools are very well integrated overall. However, its pricing is on the expensive side and this doesn't really help it stand-out. HubSpot has significantly more generous Free plan, while Dashly offers many of the Premium Gist tools at a fairer price, …
My main use for Gist is live chat. I personally find their live chat to be one of the best, and their mobile app to be invaluable for small businesses on the go. I can receive and response to messages wherever I am, which is imperative for my use case.
Intercom increases its price on a monthly basis. Besides they don't offer some features as Gist, specially about on forms. We think Gist is targeted to SMB companies, differentially from Intercom that seems to be appropriate for larger companies. One main difference between then …
Verified User
C-Level Executive
Chose Gist
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Verified User
Director
Chose Gist
Gist is only a few years old, so it lacks some of the features of Drip and ActiveCampaign, but I believe they will get there.
Well, honestly the main differentiator was the friendlier pricing. Gist does not have the same heavy foundation as ActiveCampaign has but Gist is constantly evolving so we can't complain. Also, the super responsive support is helping us to trust in the company and its future. Th…
We went with Gist because it had the features we needed at a price we liked. The feature list has grown over time, which is really appreciated. We joined Gist a long time ago (it was still called ConvertFox back then) and have been happy customers for a long time. Happy with …
Gist is much more than a basic mailing list system with chatbot integration and automation that connects you to your prospects in real-time live from your website. Administering your contacts on Gist is much easier with less hassle. And Gist can integrate with most of the major …
In this company, we've been using Gist from the start. It's performing well. At other companies, we use LiveAgent (where ticketing is more important) and native Facebook Chat integration, where we don't need to answer complicated inquiries. Gist aims to be a complete marketing …
Gist is slightly slower than ActiveCampaign but MUCH easier to use than Mailchimp. Overall, you can't beat the bang for the buck you get with Gist. And its messenger bot is the best I've used, it works on not only our main site but also our subdomains, kicking the competition …
We've used Dashly and Tawk.to. Gist looks better than Tawk and that's the reason we switched from Tawk to Gist. But the feature that puts Gist above Dashly is the ability to collect user names and emails before they start the chat automatically. It is important for our business …
Gist is better because easy of use and pricing. Hands down. It has an unbeatable cost-benefit ratio. Customer service has been with us since we started using it. That's great. For us, shortcomings such as no CRM are manageable. We like its front end appearance and customization …
Gist is my first email and chat multi-purpose automated SAAS tool so can't really comment on others I've tried. They came recommended to me by an entrepreneurial group I am a member of. Anecdotally I evaluated it against ActiveCampaign and Mailchimp and it was far better in …
Gist a more integrated and unified product for Sass companies. Some competitors don't have strong chat + email automation + help desk. Other competitors have the features, but they are not well integrated. Gist has integrated complete customer contact with a very finished …
Having a support ticket system is good and will help you resolve issues but, having an all-in-one tool that can let you not only resolve an issue but also to go above and beyond with customer support that later on translates into sales is priceless. That is the kind of tool …