What users are saying about
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Top Rated
428 Ratings
6 Ratings

Google Forms

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Top Rated
428 Ratings
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Score 8.7 out of 100
6 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Google Forms

Google Forms is well suited for data collection between clients and internal cross-department teams. This can be branded for your company and used to view and analyze data collected for subsequent action. It is well-suited for not only small populations but larger groups and will support the compilation of medium - complexity data sets
Anonymous | TrustRadius Reviewer

REDCap

Our main use has been for research studies. It allows HIPPA compliant data collection with a vast amount of customization options, branching logic to keep collection clean, and validation to ensure data collected can easily be analyzed. We can send surveys to participants in between visits and use forms for in person visits where a staff member is collecting the information
Taylor Read | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Google Forms
7.6
REDCap
8.2
Survey templates
Google Forms
8.3
REDCap
7.7
Themes
Google Forms
6.9
REDCap
7.9
Custom logo/branding
Google Forms
7.5
REDCap
8.9

Survey Content

Google Forms
8.4
REDCap
7.7
Changes to live survey
Google Forms
8.3
REDCap
6.9
Question design help
Google Forms
7.8
REDCap
7.0
Multiple question types
Google Forms
9.1
REDCap
9.1

Survey Logic

Google Forms
7.7
REDCap
8.1
Survey logic flexibility
Google Forms
7.7
REDCap
8.1

Survey Reporting & Analytics

Google Forms
8.3
REDCap
8.1
Response tracking
Google Forms
8.9
REDCap
9.1
Data export
Google Forms
8.7
REDCap
8.0
Standard reports
Google Forms
8.5
REDCap
8.1
Custom reports
Google Forms
7.6
REDCap
7.3
Analytics
Google Forms
7.9
REDCap
8.3

Survey Administration & Security

Google Forms
8.2
REDCap
8.1
Access controls
Google Forms
8.3
REDCap
8.1
Compliance
Google Forms
8.1
REDCap
8.1

Survey Distribution

Google Forms
7.2
REDCap
7.1
Vendor-offered crowdsourcing
Google Forms
6.6
REDCap
Respondent restrictions
Google Forms
7.7
REDCap
7.1

Pros

Google Forms

  • Simple & Easy to create. You need little to no knowledge on the working of Google forms, the process is intuitive and quick.
  • Data collection is a breeze. The data gathered from google forms is precisely presented to you without modification. Integration with Google Sheets, provides us with more flexibility to filter and sort complex data fields.
  • Personalization - Google forms allows us to brand the surveys/questionnaires that we send out. They feel a little more personalized and worked up that just generic forms that our competitors send out.
Sanchit Gupta | TrustRadius Reviewer

REDCap

  • Develop and conduct online survey easily
  • Allow back office data management securely
Anonymous | TrustRadius Reviewer

Cons

Google Forms

  • My number one issue is that in quizzes, the Multiple Choice Grid format (essentially, a matching section, which is the ideal format for some information) will not allow an answer key to be programmed. This means manual grading of an item of this type.
  • Some features are not very intuitive, such as adding an answer key. It's rather buried. The Help option will provide guidance, but I feel that as a relatively tech-savvy person, I should be able to find and use all commonly used features without having to go to the Help section.
  • Forms do not automatically include email notifications to the creator when participants finish the quiz, and this setting has to be turned on manually for each form you create. It would be handy if there were an across-the-board option to indicate that you do or don't want email notifications for responses to all your Forms.
Becca Guler | TrustRadius Reviewer

REDCap

  • Some of the reporting could be very confusing and inundated with information that was not necessary or needed. There were very specific parameters that you had to set in order to export the exact data that you were looking for.
  • In some cases, not all, it could take a very long time to get approval to make any sort of portal changes, such as adding a second date option or adding a field. Sometimes this would mean certain patients would have a specific type of record and others would be missing it.
Taylor Miron | TrustRadius Reviewer

Likelihood to Renew

Google Forms

Google Forms 9.0
Based on 1 answer
It simply works and delivers the results needed with a simple and intuitive interface.
Gil Lopez CTS ING | TrustRadius Reviewer

REDCap

No score
No answers yet
No answers on this topic

Usability

Google Forms

Google Forms 9.0
Based on 2 answers
I love google forms, it is simple enough to get all the voting and attendance done that we need. I rate it this high because I have recommended it to a lot of my friends at school who run clubs. It is very user friendly and I had almost no problems with it what so ever
Anonymous | TrustRadius Reviewer

REDCap

No score
No answers yet
No answers on this topic

Support Rating

Google Forms

Google Forms 5.5
Based on 2 answers
I like the support and the support team is very helpful. I do wish that there was an online chat instead of email, I don't know if this has changed because I haven't needed help in a while but that is the only thing that I wish google forms would include
Anonymous | TrustRadius Reviewer

REDCap

No score
No answers yet
No answers on this topic

Alternatives Considered

Google Forms

Survey Monkey can be a tad more clunky in the building- there is something that is so seamless when using Google products. Google Forms we use when we don't want something too complicated- and most people are very familiar with the Google Forms process, so I trust the backend the entire time. In more recent years, we find ourselves turning to Google Forms more- I am a more tech savvy member of the team, but what I like about using Google Forms is that I can pass it on to my other team member, who feels less confident in this area. With SurveyMonkey, I'm typically the main staff member who feels like they can work it out adeptly. Plus, as I've mentioned, the price is absolutely impossible to beat for the quality
Kelsie Hamilton | TrustRadius Reviewer

REDCap

SurveyMonkey and Google Forms have similar features for surveys but they lack the form options and user interface. They are also not HIPPA compliant so we are not able to collect any identifying information which is usually an issue in research when we are tracking participants. Many institutional review boards won't even approve a study without a HIPPA compliant data collection service.
Taylor Read | TrustRadius Reviewer

Return on Investment

Google Forms

  • We've been able to gather feedback quickly and efficiently without spending any of the organizational budget.
  • We've been able to address concerns or issues due to the feedback, therefore improving our programming.
  • We continue to get great suggestions and feedback from learners regarding what they want to learn or see on our site.
Jessica Meadows Rich | TrustRadius Reviewer

REDCap

  • It facilities the research
  • It ensures HIPPA compliance
Anonymous | TrustRadius Reviewer

Pricing Details

Google Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

REDCap

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Google Forms
9.1
REDCap
8.1

Likelihood to Renew

Google Forms
9.0
REDCap

Usability

Google Forms
9.0
REDCap

Support Rating

Google Forms
5.5
REDCap

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