What users are saying about
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Top Rated
448 Ratings

Google Hangouts (Classic)

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Top Rated
448 Ratings
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Score 8.3 out of 100
23 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Google Hangouts (Classic)

Hangouts is a great free option for video conferencing and chat on a budget. That's what makes it so attractive for my volunteer work with the International Institute of Business Analysis (IIBA). I'm not getting charged for anything except for storage, which is really cost-effective. You won't find a better, cost-effective tool than Hangouts. However, it just doesn't have that professional feel that makes me want to bring it to my organization to promote as a solution. Webex pretty much rules that space. But it's really hard to beat otherwise. I think it depends on exactly what you're using it for.
Richard Crane | TrustRadius Reviewer

RingCentral Meetings

RingCentral meetings is best suited to small businesses with multiple remote employees who need to teleconference as well as engineers wishing to provide technical support to their customers. RingCentral Meetings is less suited to small businesses consisting of a single employee, in which case the meetings application is only beneficial for conferencing with customers which may or may not happen frequently
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Google Hangouts (Classic)
7.8
RingCentral Meetings
Hosted PBX
Google Hangouts (Classic)
7.4
RingCentral Meetings
Multi-level Interactive Voice Response (IVR)
Google Hangouts (Classic)
8.3
RingCentral Meetings
User templates
Google Hangouts (Classic)
7.6
RingCentral Meetings
Call reports
Google Hangouts (Classic)
7.5
RingCentral Meetings
Directory of employee names
Google Hangouts (Classic)
8.4
RingCentral Meetings

Call Management

Google Hangouts (Classic)
7.7
RingCentral Meetings
Answering rules
Google Hangouts (Classic)
7.7
RingCentral Meetings
Call recording
Google Hangouts (Classic)
7.9
RingCentral Meetings
Call park
Google Hangouts (Classic)
6.8
RingCentral Meetings
Call screening
Google Hangouts (Classic)
8.1
RingCentral Meetings
Message alerts
Google Hangouts (Classic)
8.1
RingCentral Meetings

VoIP system collaboration

Google Hangouts (Classic)
8.9
RingCentral Meetings
Video conferencing
Google Hangouts (Classic)
9.0
RingCentral Meetings
Audio conferencing
Google Hangouts (Classic)
8.9
RingCentral Meetings
Video screen sharing
Google Hangouts (Classic)
8.6
RingCentral Meetings
Instant messaging
Google Hangouts (Classic)
9.2
RingCentral Meetings

Mobile apps

Google Hangouts (Classic)
9.2
RingCentral Meetings
Mobile app for iOS
Google Hangouts (Classic)
9.2
RingCentral Meetings
Mobile app for Android
Google Hangouts (Classic)
9.2
RingCentral Meetings

Performance & Compatibility of Online Events Software

Google Hangouts (Classic)
RingCentral Meetings
8.5
High quality audio
Google Hangouts (Classic)
RingCentral Meetings
8.7
High quality video
Google Hangouts (Classic)
RingCentral Meetings
9.0
Low bandwidth requirements
Google Hangouts (Classic)
RingCentral Meetings
8.3
Mobile support
Google Hangouts (Classic)
RingCentral Meetings
7.9

Screen Sharing

Google Hangouts (Classic)
RingCentral Meetings
7.9
Desktop sharing
Google Hangouts (Classic)
RingCentral Meetings
8.0
Whiteboards
Google Hangouts (Classic)
RingCentral Meetings
7.8

Online Meetings / Events

Google Hangouts (Classic)
RingCentral Meetings
7.7
Calendar integration
Google Hangouts (Classic)
RingCentral Meetings
8.4
Meeting initiation
Google Hangouts (Classic)
RingCentral Meetings
8.3
Integrates with social media
Google Hangouts (Classic)
RingCentral Meetings
6.3
Record meetings / events
Google Hangouts (Classic)
RingCentral Meetings
8.5
Slideshows
Google Hangouts (Classic)
RingCentral Meetings
6.7

Online Events Collaboration

Google Hangouts (Classic)
RingCentral Meetings
8.4
Live chat
Google Hangouts (Classic)
RingCentral Meetings
9.0
Audience polling
Google Hangouts (Classic)
RingCentral Meetings
8.0
Q&A
Google Hangouts (Classic)
RingCentral Meetings
8.3

Online Events Security

Google Hangouts (Classic)
RingCentral Meetings
7.7
User authentication
Google Hangouts (Classic)
RingCentral Meetings
8.0
Participant roles & permissions
Google Hangouts (Classic)
RingCentral Meetings
7.8
Confidential attendee list
Google Hangouts (Classic)
RingCentral Meetings
7.3

Pros

Google Hangouts (Classic)

  • One tool, many uses: chat, audio call, video call, interact with Meet or any other Google tool, perfectly integrated.
  • One tool, any platform.
  • Cell phone? No problem.
  • Tablet? No problem.
  • PC? No problem.
  • No matter what OS you're using, you can Hangout.
  • One tool, many people to connect: almost everybody I know has a Google account, or even the other way around, I think I don´t know anybody without a Google account, so they're all a potential Hangouts contacts.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

  • Easy to start a meeting with video or audio
  • Support lots of people connecting in to the meeting
  • Recordings are easy to start
  • Transferring ownership to another participant
  • Easy to create recurring meetings
Anonymous | TrustRadius Reviewer

Cons

Google Hangouts (Classic)

  • With many people on a Hangout on a mobile screen I felt that things were harder to track and manage. If people are thoughtful it is easier.
  • I found it difficult to track the chat and the video at the same time. If people were typing into the chat window it wasn't obvious what that conversation was while a Hangout was occurring.
  • Google Meet has taken over some of the space the Hangouts previously has done for us. If you are looking at alternatives it does have some similar features and is a robust product.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
Justin Bongard | TrustRadius Reviewer

Likelihood to Renew

Google Hangouts (Classic)

No score
No answers yet
No answers on this topic

RingCentral Meetings

RingCentral Meetings 9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard | TrustRadius Reviewer

Usability

Google Hangouts (Classic)

Google Hangouts (Classic) 9.0
Based on 5 answers
It just works. Maybe you can experience very minor flaws or bugs from time to time (not a problem at all). You just need a google account (Gmail) and you're good to go. And best of all: It is free. The cost-benefits ratio is simply perfect, and audio/video quality is excellent as long as you can have a stable internet connection with decent speeds (no less than 2 Mbps, I'd say).
Martín Stricker | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 7.3
Based on 1 answer
Probably could be a little easier and friendlier to use but it's definitely not needlessly complex. It could just use a little more investment in refining the UI instead of adding fancy features.
Justin Bongard | TrustRadius Reviewer

Support Rating

Google Hangouts (Classic)

Google Hangouts (Classic) 7.8
Based on 35 answers
Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
Kaleb-John Loo | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Alternatives Considered

Google Hangouts (Classic)

The closest alternative to Hangouts is Skype. Hangouts is a lot more practical since it allows easier teleconference setup, and is so much easier to use since it's web based and needs no installation. At work, we use HipChat as well since it's well integrated with Jira, but I prefer Hangouts so I can search for any conversation through the email rather than hoping to find history logs somewhere on my computer.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

Ring Central is a great tool for larger teams. It's built on Zoom's platform, which is simply a very well made tool. People complain a lot about glitches and issues with Google Hangouts, but with Zoom and Ring Central, all we ever hear (and experience) are good things. So far it works great.
Anonymous | TrustRadius Reviewer

Return on Investment

Google Hangouts (Classic)

  • If we can get it to work for us it will improve our customer service offerings in an industry that is very visual.
  • It will improve communication with our suppliers and cut down on shipping of samples back and forth.
  • It will save us time.
Vivian Vassar | TrustRadius Reviewer

RingCentral Meetings

  • It has had a positive impact. We replaced an archaic solution with a more modern, streamlined version or product. Like anything else, it has its downfalls and isn't perfect, but overall it's been a good product and has outshined its predecessors like Zoom and Skype.
  • It also has an integrated office phone feature which has been great as our phones are essentially our laptops. It cut down on those costs and in general freed up space on our desks since we didn't have to have them anymore and everything is on our computer now.
Anonymous | TrustRadius Reviewer

Pricing Details

Google Hangouts (Classic)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Google Hangouts (Classic)
8.4
RingCentral Meetings
8.4

Likelihood to Renew

Google Hangouts (Classic)
RingCentral Meetings
9.1

Usability

Google Hangouts (Classic)
9.0
RingCentral Meetings
7.3

Support Rating

Google Hangouts (Classic)
7.8
RingCentral Meetings

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