Google Workspace Essentials vs. Microsoft Teams

I will state this with 2 basic examples, When I require documentation to be edited by many editors then Google workspace is the way to go. It provides the best synching capabilities and also sharing capabilities. In case of meeting conduction through google meet a notes section would be awesome for personal notes and the capability to record the meetings would also help a ton to improve the productivity of all users

Incentivized

Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.

Incentivized

• Google Docs & Google Slides are essential to our company as we are remote. Multiple people can work on the documents at one time.
• Easy to share and store files in Google Drive.
• Google Calendar is amazing, it integrates seamlessly with other Google products and it's our company's primary calendar tool.

Incentivized

• Virtual meetings - ease of set up and execution
• File sharing! We build channels for projects, and being able to invite only project members is huge!
• Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.

Incentivized

• I'd love to see a formal integration of an Airtable-like program that expands on something like Sheets to really make project management extremely efficient and robust.
• I think it would be useful if public-facing pieces like Google Forms were more customizable to our org's brand.
• Creating some sort of easy-to-manage/integrated CRM, donor management, and marketing software would really change the game.

Incentivized

• The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
• It uses lots of computational resources while running and thus, slows down the system sometimes.
• It allows a few channels per team. The number of channels could be increased for better productivity.

Incentivized

Now that our department has used G Suite Essentials for close to 2 years, I can't imagine not using it. It has proven to be a very practical tool for sharing files / folders on a shared drive. It also makes it easy to modify and update content. It is user friendly and the interface is simple.

Incentivized

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

Incentivized

There are an extensive number of settings and configurations to choose from, it is time consuming to navigate them all and even more difficult to know when there is any new settings that might be relevant to your organization.

Incentivized

User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.

Incentivized

Rare, but outages do happen

Incentivized

Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

Incentivized

Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.

I find everything I need for my day-to-day work.

Incentivized

Google Workspace Essentials is more robust than Dropbox with the other features that are available. Google Workspace Essentials is very comparable to Microsoft 365, and we ultimately went with Google because at the time, it was free/priced better than MS, and now we have lots of legacy files already stored on Google servers, so a switch would be too time-consuming. We went with Google Workspace Essentials over OpenOffice because of the email features of using Google.

Incentivized

Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.

Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

It does not appear to have a limit to how many teams and employees we can have using it

Incentivized

I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.

• Not being able to record some meeting had an impact on context loss which hampers ROI
• Seamless integration has increased ROI in some cases
• Ability to not convert the office work files to MS office format properly has reduced ROI in some cases.

Incentivized

• I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
• It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.

Incentivized