Greenhouse vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greenhouse
Score 8.1 out of 10
N/A
Greenhouse delivers a solution to help companies hire for what's next. Their hiring platform has users at companies like DoorDash, Dropbox and Wayfair, who use Greenhouse's intelligent guidance to design and automate all aspects of hiring.N/A
SmartRecruiters
Score 7.8 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
GreenhouseSmartRecruiters
Editions & Modules
No answers on this topic
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
GreenhouseSmartRecruiters
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequired$1,000
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
GreenhouseSmartRecruiters
Considered Both Products
Greenhouse
Chose Greenhouse
I evaluated Leve, JobDiva, SmartRecruiters, and Jobvite 3-4 times in the past few years and I have to say that Greenhouse was at a nice price point and gave us the usability and functionality that we require here at Beeswax. I'm a big fan and their customer service is amazing. …
Chose Greenhouse
Greenhouse definitely compares favorably to its main competitors. The last few years have seen massive investments in recruiting technology companies, leading to a bit of an arms race with each of the top players in the market offering robust roadmaps of forthcoming features. …
SmartRecruiters
Chose SmartRecruiters
It's the best of the bunch in that SmartRecruiters is modern, feels like a progressive tech company when you apply, thinks about integration and platform (and not just an electronic file cabinet) and there are a ton of bells and whistles yet you don't feel it. Whereas with a …
Chose SmartRecruiters
In terms of functionality and product development - SmartRecruiters is leaps ahead of other ATS platforms I've reviewed. The real differentiator for me is the ability to really customise the system and workflows for your needs and that the backend can be managed by a Recruiter …
Chose SmartRecruiters
Price, configurability, automation capability. At the top with Teamtailor and Workable IMO.
Chose SmartRecruiters
Overall, SmartRecruiters is more modern, cutting edge and has an easier learning curve than the others we evaluated.
Chose SmartRecruiters
I did not select SmartRecruiters, it was already in place when I started my employment.
Chose SmartRecruiters
I didn't select SmartRecruiters. Lever has better search, communication, and candidate management interfaces. Sonic has great customability. Jobscore workflow is intuitive and very easy to use. Jobvite's candidate experience is top notch. Taleo's metrics and reporting are very …
Chose SmartRecruiters

We selected SmartRecruiters because we found that their overall UI, mobile app, and third party recruiting tracking was far beyond any of the other competitors.

We also liked how they are scrappy and willing to roll up their sleeves to get the job done - reminds us of our …

Top Pros
Top Cons
Features
GreenhouseSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Greenhouse
7.9
136 Ratings
1% below category average
SmartRecruiters
8.3
127 Ratings
4% above category average
Job Requisition Management8.2120 Ratings9.2109 Ratings
Company Website Posting8.2120 Ratings9.7114 Ratings
Publish to Social Media7.5106 Ratings7.6112 Ratings
Job Search Site Posting8.1112 Ratings8.1116 Ratings
Customized Application Form8.6113 Ratings8.6104 Ratings
Resume Management8.0126 Ratings7.8119 Ratings
Duplicate Candidate Prevention7.7108 Ratings7.9114 Ratings
Candidate Search6.8110 Ratings8.4122 Ratings
Applicant Tracking8.6130 Ratings9.3126 Ratings
Collaboration7.8123 Ratings8.2117 Ratings
Task Creation and Delegation7.7101 Ratings9.197 Ratings
Email Templates8.0110 Ratings8.5114 Ratings
User Permissions8.2112 Ratings8.8109 Ratings
Notifications and Alerts8.0126 Ratings9.3119 Ratings
Reporting7.4108 Ratings4.6105 Ratings
Best Alternatives
GreenhouseSmartRecruiters
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GreenhouseSmartRecruiters
Likelihood to Recommend
8.3
(139 ratings)
7.8
(129 ratings)
Likelihood to Renew
9.0
(4 ratings)
6.0
(15 ratings)
Usability
8.5
(57 ratings)
9.1
(12 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(16 ratings)
9.0
(10 ratings)
Implementation Rating
6.1
(2 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.1
(12 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
GreenhouseSmartRecruiters
Likelihood to Recommend
Greenhouse Software Inc.
Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
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SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
Greenhouse Software Inc.
  • Customization of interview plans, questions, interviewer roles for multiple positions
  • Manages efficient and timely candidate, hiring manager, and interviewer communication
  • Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems
  • Provides analytics and reporting to allow for data insights and process improvements
  • Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date
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SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
Read full review
Cons
Greenhouse Software Inc.
  • Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday.
  • Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL.
  • Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now.
Read full review
SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
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Likelihood to Renew
Greenhouse Software Inc.
we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
Read full review
SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
Greenhouse Software Inc.
Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
Greenhouse Software Inc.
No answers on this topic
SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
Greenhouse Software Inc.
No answers on this topic
SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
Read full review
Support Rating
Greenhouse Software Inc.
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
Greenhouse Software Inc.
No answers on this topic
SmartRecruiters
Quick and easy to learn.
Read full review
Implementation Rating
Greenhouse Software Inc.
I think we could have used more delivered functionality and less customized which now results in more maintenance
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SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
Greenhouse Software Inc.
Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
Read full review
SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability
Greenhouse Software Inc.
No answers on this topic
SmartRecruiters
No explanation really, just a great product.
Read full review
Return on Investment
Greenhouse Software Inc.
  • Streamlined the hiring process and new hire time to value
  • Increased satisfaction for hiring managers and sales account managers
  • Allowed us to gain access to a bigger and more targeted talent pool
  • Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts
Read full review
SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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ScreenShots

Greenhouse Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.