Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
We were looking for user-friendly tools to make the most smooth and easygoing experience for our agents. as they are already pressure taking calls this makes them feel relief and they don't worry about for looking information and not knowing what will come up on their screens …
Guru works well with these applications, as these are mainly tools we use on a daily basis within our company. We use Kustomer for the customer's information and UJET to receive calls. We use Guru for our knowledge based processes. We use zendesk for team discussions and …
Specifically announcements and Chrome extension are features that are not available in any other KB tool we have tested and are critical to our operations. Also the ease of use for both the end user and the Admins stands out as it is easy to implement, does not require …
Guru based on my experience has the most simple and clean user interface, while providing pretty much any option that one may need in an easy to see/read way.
Guru also has lots of customizable options, a very unique way of presenting the information and creating content posts …
All of these vendors have similar functionality but Guru did a few things better in the evaluation. Guru's pricing was considerably favorable against the others. Guru's Chrome extension was the only extension available between all 3. Guru's out of the box solution made it very …
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Notion and Guru are kind of fundamentally different. You could probably hack Notion to serve as a similar knowledge base, but Guru's UX is designed to make searching and accessing this information at your fingertips easy. My company also uses Notion, but to house our internal …
We switched to Guru haven been impressed with the user interface, ease of organizing content and speed. We had previous issues with loading times for searches or easily finding content. Guru solved these issues
Comparing Confluence to Guru, Guru is much simpler and it focuses on knowledge sharing, which helped a lot since we work remotely. I also enjoy Guru's user-friendly interface and card-based system that makes it easy for team members to navigate and contribute. Overall, I am …
In Guru, you can save more data. Guru is safe and you can have lots of information in there without the doubt or fear of scammers or any network danger. Using Guru we can work more safely and feel free while doing anything on the website. I truly recommed Guru.
So far, all the aspects of GURU have been helpful to all the team members, and there has been no feedback from them except that we are just making sure that everyone is utilizing the tool.
Easy to navigate and search the concern with the help inbuilt AI features of Guru which help to get the details easily in real-time with minimal keywords. It saved time while navigating the suggested Guru Card for the concern and it helped to improve the customer satisfaction …
We looked into quite a few softwares before choosing Guru, but I can't recall all of the names. They became ancient history as soon as we met the Guru team and jumped into trying it out. We are a tech savvy team, so we loved that we had a lot of control in how we set up the …
We have evaluated briefly only a handful products. Guru's advantage over others is 1. The possibility to act as a standalone KMS if needed (without integrating with other software), 2. The actual integrations when implemented and the seamless synchronization between portals, 3. …
Guru is more user friendly, easier to implement, provides better product support, and the overall performance, user experience, and employee satisfaction have been much better in my experience.
Guru is a knowledge management tool that offers several unique features and benefits that set it apart from other tools, such as ease of use, AI suggestions, verification and accuracy, analytics, and insights. I selected Guru as an example because it offers a combination of a …
I haven't used an alternative to Guru in other roles or this job; it's our only knowledge base source. Google wouldn't really count, as that's not company-specific.
Guru is the most cost-effective solution for our business. Other tools have a lot of bells and whistles but you pay dearly for them and the sales team may not even know how to use them. Start with Guru and go from there. It's better to have a good base than to overwhelm with …