What users are saying about
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Top Rated
176 Ratings
2 Ratings
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Score 8.4 out of 100

isolved

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Top Rated
176 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Feature Set Ratings

  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service
  • isolved ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding

Human Resource Management

10.0

HRdirect Smart Apps

100%
6.2

isolved

62%
isolved ranks higher in 4/7 features

Employee demographic data

10.0
100%
1 Rating
7.1
71%
83 Ratings

Job profiles and administration

10.0
100%
1 Rating
6.2
62%
73 Ratings

Compliance data (COBRA, OSHA, etc.)

10.0
100%
1 Rating
5.5
55%
56 Ratings

Employment history

N/A
0 Ratings
6.5
65%
83 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
5.8
58%
76 Ratings

Organizational charting

N/A
0 Ratings
6.1
61%
37 Ratings

Organization and location management

N/A
0 Ratings
6.4
64%
62 Ratings

Leave and Attendance Management

1.0

HRdirect Smart Apps

10%
6.6

isolved

66%
isolved ranks higher in 3/3 features

Approval workflow

1.0
10%
1 Rating
6.2
62%
67 Ratings

Balance details

N/A
0 Ratings
7.2
72%
83 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
6.6
66%
60 Ratings

Employee Self Service

10.0

HRdirect Smart Apps

100%
6.6

isolved

66%
HRdirect Smart Apps ranks higher in 3/5 features

View and generate pay and benefit information

10.0
100%
1 Rating
7.1
71%
101 Ratings

Update personal information

10.0
100%
1 Rating
7.3
73%
97 Ratings

View company policy documentation

10.0
100%
1 Rating
6.5
65%
58 Ratings

Employee recognition

N/A
0 Ratings
4.2
42%
29 Ratings

View job history

N/A
0 Ratings
8.0
80%
78 Ratings

HR Reporting

1.0

HRdirect Smart Apps

10%
6.5

isolved

65%
isolved ranks higher in 3/3 features

Report builder

1.0
10%
1 Rating
6.7
67%
85 Ratings

Pre-built reports

1.0
10%
1 Rating
6.1
61%
87 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
6.7
67%
39 Ratings

Onboarding

1.0

HRdirect Smart Apps

10%
6.2

isolved

62%
isolved ranks higher in 2/2 features

New hire portal

1.0
10%
1 Rating
6.0
60%
68 Ratings

Manager tracking tools

1.0
10%
1 Rating
6.4
64%
40 Ratings

Payroll Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.3

isolved

73%
isolved ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.0
80%
105 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.1
71%
42 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
6.2
62%
66 Ratings

Benefit plan administration

N/A
0 Ratings
6.0
60%
74 Ratings

Direct deposit files

N/A
0 Ratings
8.7
87%
106 Ratings

Salary revision and increment management

N/A
0 Ratings
7.4
74%
85 Ratings

Reimbursement management

N/A
0 Ratings
8.0
80%
52 Ratings

Asset Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
6.9

isolved

69%
isolved ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
6.9
69%
20 Ratings

Performance and Goals

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.3

isolved

73%
isolved ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
7.1
71%
9 Ratings

Individual goal setting

N/A
0 Ratings
7.5
75%
12 Ratings

Line-of sight-visibility

N/A
0 Ratings
7.1
71%
9 Ratings

Performance tracking

N/A
0 Ratings
7.4
74%
10 Ratings

Performance Management

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.3

isolved

73%
isolved ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.4
74%
24 Ratings

Performance improvement plans

N/A
0 Ratings
7.6
76%
24 Ratings

Review status tracking

N/A
0 Ratings
7.4
74%
26 Ratings

Review reminders

N/A
0 Ratings
7.2
72%
25 Ratings

Multiple review frequency

N/A
0 Ratings
6.9
69%
23 Ratings

Succession Planning

HRdirect Smart Apps

Feature Set Not Supported
N/A
8.0

isolved

80%
isolved ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.2
82%
8 Ratings

Candidate ranking

N/A
0 Ratings
7.8
78%
13 Ratings

Candidate search

N/A
0 Ratings
8.1
81%
11 Ratings

Candidate development

N/A
0 Ratings
7.8
78%
9 Ratings

Recruiting / ATS

HRdirect Smart Apps

Feature Set Not Supported
N/A
7.6

isolved

76%
isolved ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
7.5
75%
17 Ratings

Company Website Posting

N/A
0 Ratings
7.7
77%
23 Ratings

Publish to Social Media

N/A
0 Ratings
7.7
77%
19 Ratings

Job Search Site Posting

N/A
0 Ratings
7.7
77%
21 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
7.3
73%
18 Ratings

Applicant Tracking

N/A
0 Ratings
7.9
79%
20 Ratings

Notifications and Alerts

N/A
0 Ratings
7.7
77%
27 Ratings

Attribute Ratings

  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend
  • isolved is rated higher in 2 areas: Likelihood to Renew, Support Rating

Likelihood to Recommend

10.0

HRdirect Smart Apps

100%
1 Rating
7.4

isolved

74%
121 Ratings

Likelihood to Renew

1.0

HRdirect Smart Apps

10%
1 Rating
7.8

isolved

78%
16 Ratings

Usability

HRdirect Smart Apps

N/A
0 Ratings
8.1

isolved

81%
7 Ratings

Availability

HRdirect Smart Apps

N/A
0 Ratings
8.9

isolved

89%
4 Ratings

Performance

HRdirect Smart Apps

N/A
0 Ratings
8.7

isolved

87%
2 Ratings

Support Rating

1.0

HRdirect Smart Apps

10%
2 Ratings
5.5

isolved

55%
15 Ratings

In-Person Training

HRdirect Smart Apps

N/A
0 Ratings
9.1

isolved

91%
1 Rating

Online Training

HRdirect Smart Apps

N/A
0 Ratings
8.9

isolved

89%
2 Ratings

Implementation Rating

HRdirect Smart Apps

N/A
0 Ratings
5.8

isolved

58%
13 Ratings

Configurability

HRdirect Smart Apps

N/A
0 Ratings
8.7

isolved

87%
4 Ratings

Ease of integration

HRdirect Smart Apps

N/A
0 Ratings
7.3

isolved

73%
2 Ratings

Product Scalability

HRdirect Smart Apps

N/A
0 Ratings
8.9

isolved

89%
3 Ratings

Vendor post-sale

HRdirect Smart Apps

N/A
0 Ratings
5.1

isolved

51%
6 Ratings

Vendor pre-sale

HRdirect Smart Apps

N/A
0 Ratings
5.6

isolved

56%
6 Ratings

Likelihood to Recommend

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

isolved

iSolved is well-suited for the accurate and timely processing of payroll, extensive use of reports and reporting features, and a dedicated customer service support representative who gets to know you and the needs of your company and payroll processing needs. iSolved is less appropriate if you are looking for a payroll company that can just simply process payroll if customer service is not a number one priority, and if you only need the basic reports (payroll summary and payroll register would be sufficient for your needs).
Read full review

Pros

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Read full review

Cons

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

isolved

  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
Read full review

Pricing Details

HRdirect Smart Apps

Starting Price

Editions & Modules

HRdirect Smart Apps editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

    isolved

    Starting Price

    $4 Per Employee Per Month

    Editions & Modules

    isolved editions and modules pricing
    EditionModules
    isolved$4.001

    Footnotes

    1. Per Employee Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    ComplyRight

    As previously described, there are too many unresolved issues.
    Read full review

    isolved

    I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
    Read full review

    Usability

    ComplyRight

    No answers on this topic

    isolved

    I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
    Read full review

    Reliability and Availability

    ComplyRight

    No answers on this topic

    isolved

    It's always online, always available.
    Read full review

    Performance

    ComplyRight

    No answers on this topic

    isolved

    Not too quickly. This could use some improvement maybe
    Read full review

    Support Rating

    ComplyRight

    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Read full review

    isolved

    We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
    Read full review

    In-Person Training

    ComplyRight

    No answers on this topic

    isolved

    All over the phone, but it was comprehensive.
    Read full review

    Online Training

    ComplyRight

    No answers on this topic

    isolved

    The help videos are great
    Read full review

    Implementation Rating

    ComplyRight

    No answers on this topic

    isolved

    The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
    Read full review

    Alternatives Considered

    ComplyRight

    No answers on this topic

    isolved

    I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
    Read full review

    Scalability

    ComplyRight

    No answers on this topic

    isolved

    Works very well. No complaints.
    Read full review

    Return on Investment

    ComplyRight

    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Read full review

    isolved

    • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
    • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
    Read full review

    Screenshots

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