HRdirect Smart Apps vs. isolved

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
isolved
Score 7.1 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Pricing
HRdirect Smart Appsisolved
Editions & Modules
No answers on this topic
isolved
$4.00
Per Employee Per Month
Offerings
Pricing Offerings
HRdirect Smart Appsisolved
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
HRdirect Smart Appsisolved
Top Pros
Top Cons
Features
HRdirect Smart Appsisolved
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
isolved
7.3
151 Ratings
8% below category average
Employee demographic data10.01 Ratings8.0129 Ratings
Job profiles and administration10.01 Ratings7.8118 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings6.893 Ratings
Employment history00 Ratings7.1126 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.1124 Ratings
Organizational charting00 Ratings7.374 Ratings
Organization and location management00 Ratings7.399 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
isolved
7.4
133 Ratings
9% below category average
Approval workflow1.01 Ratings7.2107 Ratings
Balance details00 Ratings7.6130 Ratings
Annual carry-forward and encashment00 Ratings7.399 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
20% above category average
isolved
8.1
152 Ratings
1% below category average
View and generate pay and benefit information10.01 Ratings8.2151 Ratings
Update personal information10.01 Ratings8.3145 Ratings
View company policy documentation10.01 Ratings8.196 Ratings
Employee recognition00 Ratings7.455 Ratings
View job history00 Ratings8.5118 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
isolved
7.6
141 Ratings
1% below category average
Report builder1.01 Ratings8.0134 Ratings
Pre-built reports1.01 Ratings7.2137 Ratings
Ability to combine HR data with external data00 Ratings7.570 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
isolved
7.7
115 Ratings
4% below category average
New hire portal1.01 Ratings7.7114 Ratings
Manager tracking tools1.01 Ratings7.779 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
7.8
161 Ratings
3% below category average
Pay calculation00 Ratings8.5157 Ratings
Support for external payroll vendors00 Ratings6.273 Ratings
Off-cycle/On-Demand payment00 Ratings7.3106 Ratings
Benefit plan administration00 Ratings7.4115 Ratings
Direct deposit files00 Ratings8.4156 Ratings
Salary revision and increment management00 Ratings8.3127 Ratings
Reimbursement management00 Ratings8.385 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
8.1
50 Ratings
4% above category average
Tracking of all physical assets00 Ratings8.150 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
7.5
37 Ratings
9% below category average
Corporate goal setting00 Ratings7.528 Ratings
Individual goal setting00 Ratings7.432 Ratings
Line-of sight-visibility00 Ratings7.527 Ratings
Performance tracking00 Ratings7.534 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
7.4
57 Ratings
8% below category average
Performance plans00 Ratings7.349 Ratings
Performance improvement plans00 Ratings7.347 Ratings
Review status tracking00 Ratings7.851 Ratings
Review reminders00 Ratings7.050 Ratings
Multiple review frequency00 Ratings7.446 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
7.6
35 Ratings
5% below category average
Create succession plans/pools00 Ratings7.623 Ratings
Candidate ranking00 Ratings7.530 Ratings
Candidate search00 Ratings7.432 Ratings
Candidate development00 Ratings7.626 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRdirect Smart Apps
-
Ratings
isolved
8.0
54 Ratings
2% above category average
Job Requisition Management00 Ratings7.841 Ratings
Company Website Posting00 Ratings8.249 Ratings
Publish to Social Media00 Ratings8.041 Ratings
Job Search Site Posting00 Ratings8.145 Ratings
Duplicate Candidate Prevention00 Ratings7.641 Ratings
Applicant Tracking00 Ratings8.244 Ratings
Notifications and Alerts00 Ratings7.952 Ratings
Best Alternatives
HRdirect Smart Appsisolved
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart Appsisolved
Likelihood to Recommend
10.0
(1 ratings)
7.8
(174 ratings)
Likelihood to Renew
1.0
(1 ratings)
9.9
(24 ratings)
Usability
-
(0 ratings)
8.1
(15 ratings)
Availability
-
(0 ratings)
9.1
(7 ratings)
Performance
-
(0 ratings)
8.8
(6 ratings)
Support Rating
1.0
(1 ratings)
7.6
(29 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
7.4
(13 ratings)
Configurability
-
(0 ratings)
7.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.6
(3 ratings)
Ease of integration
-
(0 ratings)
8.9
(4 ratings)
Product Scalability
-
(0 ratings)
8.5
(7 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.8
(8 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(7 ratings)
User Testimonials
HRdirect Smart Appsisolved
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
Read full review
Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
Read full review
Usability
ComplyRight
No answers on this topic
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Reliability and Availability
ComplyRight
No answers on this topic
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
Read full review
Performance
ComplyRight
No answers on this topic
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Read full review
isolved
Overall support is very helpful, but members of our team have expressed frustration with allegedly needing to provide the same pieces of information repeatedly because the person they're working with doesn't seem to understand the issue or is missing their meaning, etc
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In-Person Training
ComplyRight
No answers on this topic
isolved
All over the phone, but it was comprehensive.
Read full review
Online Training
ComplyRight
No answers on this topic
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Implementation Rating
ComplyRight
No answers on this topic
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Alternatives Considered
ComplyRight
No answers on this topic
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Contract Terms and Pricing Model
ComplyRight
No answers on this topic
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
Read full review
Scalability
ComplyRight
No answers on this topic
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
Read full review
ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync