HubSpot Service Hub vs. SherpaDesk
HubSpot Service Hub vs. SherpaDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
SherpaDesk | Mid-Size Companies (51-1,000 employees) | SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities. | $0 per agent |
HubSpot Service Hub | SherpaDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HubSpot Service Hub | SherpaDesk | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
HubSpot Service Hub | SherpaDesk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
HubSpot Service Hub | SherpaDesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | SherpaDesk | |
---|---|---|
Likelihood to Recommend | 8.6 (12 ratings) | 8.0 (3 ratings) |
HubSpot Service Hub | SherpaDesk | |
---|---|---|
Likelihood to Recommend | HubSpot | SherpaDesk |
Pros | HubSpot | SherpaDesk |
Cons | HubSpot | SherpaDesk |
Alternatives Considered | HubSpot | SherpaDesk |
Return on Investment | HubSpot | SherpaDesk |
ScreenShots | HubSpot Service Hub Screenshots | SherpaDesk Screenshots |