15 Ratings
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Top Rated
2515 Ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Skype for Business, now part of Microsoft Teams

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Top Rated
2515 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Project Management

    6.8

    Huddle

    68%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Huddle ranks higher in 4/4 features

    Task Management

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Scheduling

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Mobile Access

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Communication

    7.3

    Huddle

    73%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Huddle ranks higher in 5/5 features

    Chat

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    5.4
    54%
    2 Ratings
    N/A
    0 Ratings

    Discussions

    3.9
    39%
    2 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    9.4

    Huddle

    94%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Huddle ranks higher in 7/7 features

    Versioning

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Video files

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Audio files

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Document collaboration

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Access control

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Device sync

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Huddle

    Feature Set Not Supported
    N/A
    7.3

    Skype for Business, now part of Microsoft Teams

    73%
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.9
    79%
    194 Ratings

    High quality video

    N/A
    0 Ratings
    7.7
    77%
    189 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.6
    66%
    186 Ratings

    Mobile support

    N/A
    0 Ratings
    7.0
    70%
    151 Ratings

    Screen Sharing

    Huddle

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    195 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.3
    73%
    122 Ratings

    Online Meetings / Events

    Huddle

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    178 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    186 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.0
    70%
    86 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.3
    73%
    147 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    116 Ratings

    Online Events Collaboration

    Huddle

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.1
    81%
    175 Ratings

    Audience polling

    N/A
    0 Ratings
    7.6
    76%
    96 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    97 Ratings

    Online Events Security

    Huddle

    Feature Set Not Supported
    N/A
    7.5

    Skype for Business, now part of Microsoft Teams

    75%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    146 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.5
    75%
    151 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.4
    74%
    113 Ratings

    Attribute Ratings

    • Huddle is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.3

    Huddle

    83%
    4 Ratings
    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    200 Ratings

    Likelihood to Renew

    Huddle

    N/A
    0 Ratings
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    Huddle

    N/A
    0 Ratings
    8.9

    Skype for Business, now part of Microsoft Teams

    89%
    14 Ratings

    Support Rating

    Huddle

    N/A
    0 Ratings
    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings

    Implementation Rating

    Huddle

    N/A
    0 Ratings
    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    Likelihood to Recommend

    Ideagen

    If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.
    Read full review

    Microsoft

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Read full review

    Pros

    Ideagen

    • Usability is excellent.
    • Makes it easy to track who has worked on what.
    • Makes older versions of your files available.
    • Sharing documents is super simple.
    Read full review

    Microsoft

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Read full review

    Cons

    Ideagen

    • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
    • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
    • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
    Read full review

    Microsoft

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Read full review

    Pricing Details

    Huddle

    Starting Price

    $20 per month

    Editions & Modules

    Huddle editions and modules pricing
    EditionModules
    Huddle101
    Huddle PlusContact sales team2
    Huddle PremierContact sales team3

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Skype for Business, now part of Microsoft Teams

    Starting Price

    Editions & Modules

    Skype for Business, now part of Microsoft Teams editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Ideagen

      No answers on this topic

      Microsoft

      The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
      Read full review

      Usability

      Ideagen

      No answers on this topic

      Microsoft

      Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
      Read full review

      Support Rating

      Ideagen

      No answers on this topic

      Microsoft

      I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
      Read full review

      Implementation Rating

      Ideagen

      No answers on this topic

      Microsoft

      Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
      Read full review

      Alternatives Considered

      Ideagen

      Huddle is quite different from Tibbr. They serve different purposes for the most part. However, they both allow colleagues to improve their communication with one another, minimize email inbox clutter, and improve processes. We use both of these in our organization. Huddle has allowed us to store documents, share communication and generally work in the cloud.
      Read full review

      Microsoft

      For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
      Read full review

      Return on Investment

      Ideagen

      • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
      • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
      • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
      Read full review

      Microsoft

      • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
      • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
      Read full review

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