12 Ratings
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Top Rated
2226 Ratings
12 Ratings
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Score 8.4 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

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Top Rated
2226 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Huddle

If you must simultaneously edit documents on a project, Huddle is not a good option. Also, if your team is not technically savvy, the learning curve can be challenging. Finally, if you need hundreds or thousands of people working on a project, Huddle might not be the right choice. I think it is better for teams under 100 people.
Eric Batson | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Huddle
6.8
Skype for Business (formerly Lync), now part of Microsoft Teams
Task Management
Huddle
7.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Scheduling
Huddle
5.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Mobile Access
Huddle
7.4
Skype for Business (formerly Lync), now part of Microsoft Teams
Search
Huddle
7.4
Skype for Business (formerly Lync), now part of Microsoft Teams

Communication

Huddle
7.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Chat
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Notifications
Huddle
5.4
Skype for Business (formerly Lync), now part of Microsoft Teams
Discussions
Huddle
3.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Internal knowledgebase
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Integrates with Outlook
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams

File Sharing & Management

Huddle
9.4
Skype for Business (formerly Lync), now part of Microsoft Teams
Versioning
Huddle
9.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Video files
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Audio files
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Document collaboration
Huddle
10.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Access control
Huddle
10.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Advanced security features
Huddle
9.3
Skype for Business (formerly Lync), now part of Microsoft Teams
Device sync
Huddle
9.0
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance & Compatibility of Online Events Software

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
High quality audio
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1
High quality video
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.9
Low bandwidth requirements
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
6.7
Mobile support
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Screen Sharing

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Desktop sharing
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1
Whiteboards
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Online Meetings / Events

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Meeting initiation
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Integrates with social media
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
6.9
Record meetings / events
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Slideshows
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Online Events Collaboration

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Live chat
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3
Audience polling
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
Q&A
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4

Online Events Security

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
User authentication
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Participant roles & permissions
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6
Confidential attendee list
Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Pros

Huddle

  • Usability is excellent.
  • Makes it easy to track who has worked on what.
  • Makes older versions of your files available.
  • Sharing documents is super simple.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Group Chat option allows multiple people to have a conversation away from the main presentation
  • Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
  • Easy calendar integration for Microsoft Outlook
  • Mobile interface is very easy and intuitive
Mark DiNallo | TrustRadius Reviewer

Cons

Huddle

  • The desktop app is occasionally unreliable and it is never easy to get to the bottom of it with the tech support people...
  • Tasks are virtually useless as they have no context. We want tasks to be against documents so we can make our workflow more formal but they are not, so we don't use them. A reimplementation of to do and calendar facilities with files/documents as the context would make a huge difference to us.
  • The Huddle Office plugins are a great idea, but they cause us far too many Word and Excel crashes so we have to turn them off.
Rob Butterworth | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Huddle

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.5
Based on 8 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Huddle

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.2
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Support Rating

Huddle

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.1
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Huddle

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Huddle

Huddle is quite different from Tibbr. They serve different purposes for the most part. However, they both allow colleagues to improve their communication with one another, minimize email inbox clutter, and improve processes. We use both of these in our organization. Huddle has allowed us to store documents, share communication and generally work in the cloud.
Eric Batson | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Return on Investment

Huddle

  • This has made it a lot easier for remote workers to access important documents without needing to use the VPN at home (which does not always work).
  • It clearly shows who updated the last document and when so it is clear who you need to ask if you have questions or something.
  • We have used it in client settings, so this saves money as we do not need to request a separate client laptop or VPN token.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Pricing Details

Huddle

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Huddle Editions & Modules

Edition
Huddle$101
Huddle PlusContact sales team
Huddle PremierContact sales team
  1. per user/per month
Additional Pricing Details

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Huddle
8.3
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7

Likelihood to Renew

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
9.5

Usability

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2

Support Rating

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1

Implementation Rating

Huddle
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

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