Likelihood to Recommend Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement
Read full review Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe
Acrobat .
Read full review Pros Basic workflows are easy enough for casual users to set up and utilize. Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents. Alfresco mobile app makes it easy for those on the road to access, approve and share documents. Folder rules are easy to set up and make assignment of metadata easier to automate. Read full review With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these. Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them. Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format. Read full review Cons Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM. Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation. Integration with multiple silos for content. Read full review It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder. When you combine two PDFs, it should retain the title of the one that's on top. The send to bar should be easier to change. Read full review Likelihood to Renew As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Read full review PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
Read full review Usability Alfresco Content Services' UI has never been its strength from the beginning. Therefore, rating it from a usability standpoint, I will not rank it high. However, Alfresco Content Services can easily be integrated with any application and leveraged as a backend CMS or DM system. With the new Angular-based UI approach, it's very much possible to create custom UI on top of it as required.
Read full review Support Rating I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates
Read full review Implementation Rating Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Read full review Alternatives Considered All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Read full review I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
Read full review Return on Investment Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments. Ability to secure documents and provide access to only those who should be allowed to see that content Read full review Less amount of money is spent for filing purpose as less number of people and space are required for filing purpose now. Information retrieval has become way faster as documents can be searched based on labels or on the basis of their content. Lot of options to improve the quality of the scanned image. Read full review ScreenShots