Likelihood to Recommend
Most of the project management software in existence today is focused on agile/sprint based processes. If your team happens to use Kanban instead, KanbanFlow is one of the best options for tracking work. It's quick to get started and learn and has a manageable feature set that won't overwhelm anyone.
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While Monday.com has its complexities, I still believe it's a great tool to collaborate across functional areas. I love the project planning and the robust functionality Monday.com has to offer. While I may not be 100% comfortable with all of the functionality, I'm learning and enjoying the experience.
Read full review Pros Project monitoring with detailed management reports. Keep the team organized, focused on projects and demonstrate your goals in the tool. Simultaneous collaboration of the team in activities. Intuitive and user-friendly interface to use. Ease of learning how to use the tool. Read full review Relatively easy to share boards with external users for collaboration monday.com <> Salesforce integration is solid - one of the main reasons we purchased the product, but there have been issues with API overages which shouldn't be happening Ease of use - easy to get in and start building Read full review Cons I'm not sure if it has this or not because I've only been using it for about 6 months but we haven't quite figured out how to archive things. We have lots of data on that main page from Q3 and Q4 of last year but we need to figure out how to get it away from our main page so we can focus on new things this quarter I know when I was first added there were a few things the admin had to do in order to do that. All I remember is that it wasn't simple for them to get me hooked up. They had to do a few steps and then I was granted access. I don't know what exactly but I had to wait. Read full review Having the ability to export all projects/tasks in a CSV format while using a filter (i.e. date filtering, whom tasks are assigned to, etc.) would help a lot during audits. For developers, it would be extremely useful to track code changes on feature requests, such as integration with GitHub. The ability to add task dependencies would be invaluable. This would allows team members to be alerted when a project has landed on their plate after those before them have completed necessary tasks. Read full review Likelihood to Renew
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review Usability
monday.com usability is amazing. For so long, my company has been utilizing excel for every aspect of our work, from building the workflows themselves, to project management and actual actions. monday.com not only combined hundred of our excel sheets into 4 boards, it also came with the training teaching us to do so, AND helped every facet of my company be centralized into one software. This has made managing multiple teams and projects easier than I even thought possible.
Read full review Reliability and Availability
There have only been 2 instances in the past year where monday.com was down.
Read full review Performance
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review Support Rating
monday.com's commitment to 24/7 customer support and dedicated Customer Success Managers suggests a strong emphasis on user assistance. Fast response times and personalized guidance are significant positives. However, occasional variations in response quality and the scope of assistance could marginally impact the perfect rating. Generally, monday.com demonstrates robust support, warranting a rating of 9 for its customer-centric approach.
Read full review Online Training
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review Implementation Rating
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
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I really like the simplicity and the subtasks found in KanbanFlow. It seems to be the easiest tool to get clients not using another method to use this without any challenges on their part.
has card dependencies, which is a nice touch.
also has a lot of add-ons, but I find them to be a little glitchy.
has really nice reporting and analytics.
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We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Read full review Scalability
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review Return on Investment Creating visibility of the status of all open work items Allowed for self-service ownership of projects by stakeholders Read full review I think Monday.com has improved by project tracking by 50% - it makes it easier to track what's happening, who's working on something, when it is due or expected to be done, and what files we need to keep track of. Read full review ScreenShots