What users are saying about
Top Rated
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 20 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
Kindful
If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish.
Development Director
20 LitersNon-Profit Organization Management, 1-10 employees
Salsa Engage
Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.
Data Manager
T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees
Pros
Kindful
- Campaign pages are easy to set up and donor information is captured for use in managing these donors long term.
- Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration.

Verified User
Director in Finance and Accounting
Sports Company, 1-10 employeesSalsa Engage
- Low bounce rate
- Customizable donation pages
- Intuitive reporting
WMU Graduate Ambassador
Western Michigan UniversityNon-Profit Organization Management, 1-10 employees
Cons
Kindful
- Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have.
- Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people.

Verified User
Manager in Other
Non-profit Organization Management Company, 1-10 employeesSalsa Engage
- SalesForce integration of new fields for synchronization
- Supporter self-management of account (updating their own email)
- Group management (no pictorial interface)
Data Manager
T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees
Usability
Kindful
No score
No answers yet
No answers on this topic
Salsa Engage
Salsa Engage 9.0
Based on 1 answer
Easy to use interface, far superior to classic. You did this right.
Data Manager
T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees
Support Rating
Kindful
Kindful 9.8
Based on 22 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

Verified User
Director in Other
Non-profit Organization Management Company, 11-50 employeesSalsa Engage
Salsa Engage 9.0
Based on 1 answer
Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
Data Manager
T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees
Alternatives Considered
Kindful
We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Director Of Development
OurCalling Inc.Non-profit Organization Management, 11-50 employees
Salsa Engage
Salsa Engage has a huge advantage over competitors when it comes to pricing. Since it is a newer software, it offers a lot more features for a lesser price. We explored many options and we decided on Salsa because of the integration with the CRM software and the ability to customize all of our donation and ticket pages.
WMU Graduate Ambassador
Western Michigan UniversityNon-Profit Organization Management, 1-10 employees
Return on Investment
Kindful
- It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
- I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

Verified User
Administrative Assistant in Human Resources
Non-profit Organization Management Company, 1-10 employeesSalsa Engage
- Increased email engagement
- Decreased bounce rate
- Increased ticket sales
WMU Graduate Ambassador
Western Michigan UniversityNon-Profit Organization Management, 1-10 employees
Screenshots
Pricing Details
Kindful
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Kindful Editions & Modules
Edition
Starter | 100/month1 |
---|---|
Launch | 200/month2 |
Growing | 300/month3 |
Pro | 400/month4 |
Enterprise | 600/month5 |
- 0-1000 Contacts
- 1001-5000 Contacts
- 5001-15000 Contacts
- 15001-25000 Contacts
- 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.Salsa Engage
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Salsa Engage Editions & Modules
—