Kindful vs Salsa Engage

Likelihood to Recommend

If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish.

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Amanda Mulder

Development Director

20 LitersNon-Profit Organization Management, 1-10 employees

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Salsa Engage provides a robust interface to Salesforce--our primary CRM--allowing non-intervention synchronization to categorize supporters into groups for email communication. As we are only six months into our implementation, we have not found areas where it's not appropriate to use beyond nit-picky synchronization delays and smart group updates.

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Kevin Gay

Data Manager

T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees

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Pros

Campaign pages are easy to set up and donor information is captured for use in managing these donors long term.
Kindful syncs with a number of useful and applicable apps such as Eventbrite which reduces the amount of time we need to spend on administration.

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Verified User

Director in Finance and Accounting

Sports Company, 1-10 employees

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Low bounce rate
Customizable donation pages
Intuitive reporting

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Kalyn Hoffman

WMU Graduate Ambassador

Western Michigan UniversityNon-Profit Organization Management, 1-10 employees

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Cons

Program Management - the system is still evolving which is great, but it currently does not fill every single program management and event management need that we have.
Mail sync - Kindful no longer syncs with Gmail, which is a big issue with tracking emails and attaching those interactions to specific people.

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Verified User

Manager in Other

Non-profit Organization Management Company, 1-10 employees

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SalesForce integration of new fields for synchronization
Supporter self-management of account (updating their own email)
Group management (no pictorial interface)

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Kevin Gay

Data Manager

T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Salsa Engage 9.0

Based on 1 answer

Easy to use interface, far superior to classic. You did this right.

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Kevin Gay

Data Manager

T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees

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Support Rating

Kindful 9.8

Based on 22 answers

I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

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Verified User

Director in Other

Non-profit Organization Management Company, 11-50 employees

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Salsa Engage 9.0

Based on 1 answer

Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.

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Kevin Gay

Data Manager

T'ruah: The Rabbinic Call for Human RightsNon-profit Organization Management, 11-50 employees

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Alternatives Considered

We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.

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Patrick Palmer

Director Of Development

OurCalling Inc.Non-profit Organization Management, 11-50 employees

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Salsa Engage has a huge advantage over competitors when it comes to pricing. Since it is a newer software, it offers a lot more features for a lesser price. We explored many options and we decided on Salsa because of the integration with the CRM software and the ability to customize all of our donation and ticket pages.

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Kalyn Hoffman

WMU Graduate Ambassador

Western Michigan UniversityNon-Profit Organization Management, 1-10 employees

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Return on Investment

It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

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Verified User

Administrative Assistant in Human Resources

Non-profit Organization Management Company, 1-10 employees

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Increased email engagement
Decreased bounce rate
Increased ticket sales

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Kalyn Hoffman

WMU Graduate Ambassador

Western Michigan UniversityNon-Profit Organization Management, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Kindful Editions & Modules

Edition

Starter	100/month¹
Launch	200/month²
Growing	300/month³
Pro	400/month⁴
Enterprise	600/month⁵

0-1000 Contacts
1001-5000 Contacts
5001-15000 Contacts
15001-25000 Contacts
25001-50000 Contacts

Additional Pricing Details

All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Salsa Engage Editions & Modules

—

Additional Pricing Details

—

Kindful vs Salsa Engage

Kindful

Salsa Engage

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Kindful Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Salsa Engage Editions & Modules

Additional Pricing Details

Add comparison