TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    KissflowSmartSuite
    Editions & Modules
    Small Business
    $1500
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    KissflowSmartSuite
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KissflowSmartSuite
    Considered Both Products
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    SmartSuite
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    KissflowSmartSuite
    Low-Code Development
    Comparison of Low-Code Development features of Kissflow and SmartSuite
    Feature
    Kissflow
    8.9
    3 Ratings
    6% above category average
    SmartSuite
    -
    Ratings
    Drag-and-drop Interfaces9.03 Ratings00 Ratings
    Platform Security9.53 Ratings00 Ratings
    Platform User Management8.93 Ratings00 Ratings
    Reusability9.03 Ratings00 Ratings
    Platform Scalability7.93 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Kissflow and SmartSuite
    Feature
    Kissflow
    -
    Ratings
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Task Management00 Ratings9.218 Ratings
    Resource Management00 Ratings9.117 Ratings
    Gantt Charts00 Ratings9.114 Ratings
    Scheduling00 Ratings9.016 Ratings
    Workflow Automation00 Ratings9.117 Ratings
    Team Collaboration00 Ratings9.218 Ratings
    Support for Agile Methodology00 Ratings9.118 Ratings
    Document Management00 Ratings9.117 Ratings
    Email integration00 Ratings9.117 Ratings
    Mobile Access00 Ratings9.017 Ratings
    Timesheet Tracking00 Ratings9.214 Ratings
    Change request and Case Management00 Ratings9.016 Ratings
    Budget and Expense Management00 Ratings9.215 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Kissflow and SmartSuite
    Feature
    Kissflow
    -
    Ratings
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Quotes/estimates00 Ratings9.214 Ratings
    Project & financial reporting00 Ratings9.114 Ratings
    Integration with accounting software00 Ratings9.29 Ratings
    Best Alternatives
    KissflowSmartSuite
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KissflowSmartSuite
    Likelihood to Recommend
    8.4
    (23 ratings)
    9.2
    (18 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    8.5
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.7
    (2 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    KissflowSmartSuite
    Likelihood to Recommend
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Support Rating
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Implementation Rating
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Return on Investment
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot