Likelihood to Recommend
Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
Read full review
Organizations with budget and proper support resources will be able to best leverage the benefits of SalesLoft. Earlier stage organizations with bootstrap budgets would still benefit from SalesLoft, albeit, I personally feel that without the proper RevOp's resources, that SalesLoft potentially loses a bit compared to Outreach.io
Read full review Pros Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile. The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone. The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call. Read full review The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary Read full review Cons "Power Dialer" doesn't work all the time. Only records; doesn't give any type of analysis. Getting your account set up correctly can be confusing. Read full review Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org). Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically). A manager-specific view/home screen would be nice but not essential. Read full review Likelihood to Renew
The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review Usability
SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review Support Rating
great support team
Read full review Implementation Rating
must invest time and effort in define the best way to integration with
in order to get data visualization
Read full review Alternatives Considered
Kixie integrated much better with our CRM (Zoho) than
. In addition, Kixie had increased reporting features that
did not offer--
's reporting was limited and not detailed enough for our purposes. Lastly, at the time,
did not have the inbound call services that Kixie offered. In fact,
did not have any inbound services when we were using the software.
Read full review
We switched from
to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in
then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!
Read full review Return on Investment Negative- the "Power Dialer" doesn't load Negative- missed calls because not loading correctly Positive- can call anyone with a click of a button Read full review Our sales activities are very predictable and we know how much effort to focus on certain leads. SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics. Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads. Read full review ScreenShots