Klaviyo vs. Ascend by Wix

Klaviyo may not be the best fit for everyone. It can be relatively expensive compared to other email marketing platforms, so it might not be ideal for small businesses with limited budgets. Additionally, the reporting features could be more advanced for those who require more detailed analytics.

Incentivized

It suits a small business well, and has features for bookings that suit my consulting, plus it would suit accommodation and hospitality businesses as well with its booking system. Although I don’t need to use it, it also works for multiple employees by delegating tasks and multiple bookings. I don’t know how effective this is though, due to not using this aspect.

Incentivized

• Email automation that nurtured new prospects with education and promotion content.
• List segmentation. We could segment our list by behavior, purchase history and by demographics. This gave us more views into the customer segmentation.
• Promotion emails. the high delivery rate of Flash sales, discounts, and promotions that drove sales
• SMS messaging. We could time SMS messaging to be aligned with email promotion to give a more omni marketing approach to CRM
• Reporting. Klavio provided excellent reporting by campaign and marketing period. It was able to track open rate, CTR, conversion and revenue.
• Creative Management. Klavio allowed us to store graphics from previous campaigns and use them in future marketing efforts
• Campaign Builder. the email builder mechanism is outstanding allowing for graphic, text, shapes and images all to be incorporated in HTML emails
• Testing. The AB testing function allowed for campaign optimization

Incentivized

• Email automations.
• Easy accepting sales and payment setup.
• Professional-looking website.
• Customer support.

Incentivized

• The image quality you are able to upload can be a bit low, would love crisper GIFs and images to be allowed to upload
• Easier way to clean up and clear out inactive users
• Two way data sync between Klaviyo and Shopify (tags and such) as I believe it is a one way system as of now

Incentivized

• Including more social channels for scheduling posts.
• More differentiated member-only subscription pages.
• Ability to directly connect to a larger range of domains.

Incentivized

Klaviyo is simply a great solution for e-com email marketing & customer relationship management:

1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.

Incentivized

The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it

Incentivized

Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.

Incentivized

Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level

Incentivized

Klaviyo is by far the most well-rounded email tool I have used. It is on par with Mailchimp is ease of email design, but far better when it comes to analytics, flows, and segmentation. We knew that as we grew, we risked alienating our audience amid we didn’t create a more sophisticated strategy for customer engagement and retention. Klaviyo was the only option that allowed us to execute our strategy without sacrifice.

Incentivized

I looked for a product that covered most business needs and Wix was rated highly and cost effective.

Incentivized

• It must reduce its cost.
• It is a digital marketing tool with so many amazing features that have helped me connect with my audience personally because the data it provides me is always authentic which also helps me to understand what they exactly need.

Incentivized

• Enables memberships to increase email lists.
• Great email marketing for increased interest in newsletters.
• I’ve had to change tact to work around not enough member subscription pages.

Incentivized