What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
216 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.5 out of 100

Litmus

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
216 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Knak. ranks higher in 1 feature set: Email & Online Marketing

Email & Online Marketing

9.4

Knak.

94%
4.6

Litmus

46%
Knak. ranks higher in 8/9 features

WYSIWYG email editor

10.0
100%
1 Rating
2.9
29%
10 Ratings

Dynamic content

10.0
100%
1 Rating
5.3
53%
6 Ratings

Ability to test dynamic content

10.0
100%
1 Rating
7.9
79%
89 Ratings

Landing pages

10.0
100%
2 Ratings
2.6
26%
3 Ratings

A/B testing

10.0
100%
1 Rating
1.9
19%
4 Ratings

Mobile optimization

10.0
100%
2 Ratings
9.2
92%
142 Ratings

Email deliverability reporting

5.0
50%
2 Ratings
8.4
84%
116 Ratings

List management

10.0
100%
1 Rating
1.8
18%
2 Ratings

Triggered drip sequences

10.0
100%
1 Rating
1.0
10%
1 Rating

Reporting & Analytics

Knak.

Feature Set Not Supported
N/A
6.9

Litmus

69%
Litmus ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
5.6
56%
10 Ratings

Standard reports

N/A
0 Ratings
7.9
79%
103 Ratings

Custom reports

N/A
0 Ratings
7.0
70%
71 Ratings

Pre-Send Testing

Knak.

Feature Set Not Supported
N/A
8.9

Litmus

89%
Litmus ranks higher in 4/4 features

URL Validation

N/A
0 Ratings
8.9
89%
99 Ratings

Link Tracking

N/A
0 Ratings
8.7
87%
85 Ratings

Spam Testing

N/A
0 Ratings
8.4
84%
106 Ratings

Email Previews

N/A
0 Ratings
9.6
96%
131 Ratings

Attribute Ratings

  • Knak. is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Knak.

100%
2 Ratings
9.0

Litmus

90%
152 Ratings

Likelihood to Renew

Knak.

N/A
0 Ratings
9.9

Litmus

99%
11 Ratings

Usability

Knak.

N/A
0 Ratings
9.5

Litmus

95%
12 Ratings

Availability

Knak.

N/A
0 Ratings
9.4

Litmus

94%
5 Ratings

Performance

Knak.

N/A
0 Ratings
8.6

Litmus

86%
5 Ratings

In-Person Training

Knak.

N/A
0 Ratings
9.0

Litmus

90%
1 Rating

Online Training

Knak.

N/A
0 Ratings
8.0

Litmus

80%
1 Rating

Implementation Rating

Knak.

N/A
0 Ratings
9.4

Litmus

94%
9 Ratings

Product Scalability

Knak.

N/A
0 Ratings
9.4

Litmus

94%
4 Ratings

Likelihood to Recommend

Knak.

If you have Marketo or Pardot and have emails that might be somewhat simple to slightly complex, without the budget for a developer, Knak is the right solution for you. If you have complex emails that require a lot of code or customization and have the in-house resources, Knak might not be the perfect solution
Akande Davis | TrustRadius Reviewer

Litmus

If you are building emails outside the scope of your email platform's tested and approved templates, and you send at least one email a week, the value of a Litmus subscription can not be better! If you send one email a month or less or use your email platform's tried and tested templates, Litmus is probably not a necessary expense.
Anonymous | TrustRadius Reviewer

Pros

Knak.

  • Well designed templates
  • Easy integration with Marketo
  • New templates all the time and a big library to choose from
  • Mobile-optimized templates
Lisa Heay | TrustRadius Reviewer

Litmus

  • Email approval process: Visual indicators of what to change and green approval button.
  • Insight into user device: Easy visuals show the percentage and number of devices used to view the emails.
  • Insight into time spent on each email: Grouped into three categories to easily determine how long is spent on each email so decisions on content length can be made for future emails to the targets.
Anonymous | TrustRadius Reviewer

Cons

Knak.

  • Sometimes there are issues with buggy code
  • Updates sometimes will break emails
Akande Davis | TrustRadius Reviewer

Litmus

  • Full Admins don't have the same level of access as Account Owner - e.g. some granular permissions can only be assigned by the owner.
  • Not as many email client/browser/device variants as Email on Acid (but all the main ones).
  • Can't locate the Analytics by the id in the Analytics tag!
Sally Gurney | TrustRadius Reviewer

Pricing Details

Knak.

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Litmus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.9
Based on 11 answers
I love using Litmus and find that it has been a huge component of the success of our email campaigns. I can't say enough great things about the platform, and I have seen firsthand how it has saved me time building and sending fully optimized email campaigns. I would absolutely renew again.
Anonymous | TrustRadius Reviewer

Usability

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.5
Based on 12 answers
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Yosa Addiss | TrustRadius Reviewer

Reliability and Availability

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.4
Based on 5 answers
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
Anonymous | TrustRadius Reviewer

Performance

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.6
Based on 5 answers
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
Anonymous | TrustRadius Reviewer

In-Person Training

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.0
Based on 1 answer
It was very informative one on one session for me. I was able to use Litmus without any issues.
Anonymous | TrustRadius Reviewer

Online Training

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 8.0
Based on 1 answer
It has all the required information.
Anonymous | TrustRadius Reviewer

Implementation Rating

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.4
Based on 9 answers
It was quick and easy to get up and running. We were able to use the platform not long after getting it up and running.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Knak.

Marketo has email templates and you can, of course, create your own - but Knak makes it so much easier to create templates that are nice looking and mobile-optimized.
Lisa Heay | TrustRadius Reviewer

Litmus

Workday is something our company uses for time entries and the learning portion for different [pieces of] training that we go through. We integrated Litmus with Workday to better be able to understand metrics of the amount of time that is logged in as well as the amount of training that employees go through, which has helped us pinpoint who needs necessary training and how to function better and more efficiently as a company.
Anonymous | TrustRadius Reviewer

Scalability

Knak.

No score
No answers yet
No answers on this topic

Litmus

Litmus 9.4
Based on 4 answers
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
Anonymous | TrustRadius Reviewer

Return on Investment

Knak.

  • Great return on time investment
  • Great return on our strategy to get new communications out the door
Akande Davis | TrustRadius Reviewer

Litmus

  • Shortened email review cycles in an agency setting with the ability to share tests with clients
  • The code editor clearly identifies errors in HTML which is a significant time-saver and helps with overall campaign results
  • Rich spam testing to identify any potential issues prior to sending has decreased bounce rates.
Meghan Calzaretta | TrustRadius Reviewer

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