8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.5 out of 100
Based on 8 reviews and ratings
Litmus
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
216 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 216 reviews and ratings
Feature Set Ratings
- Knak. ranks higher in 1 feature set: Email & Online Marketing
Email & Online Marketing
9.4
Knak.
94%
4.6
Litmus
46%
Knak. ranks higher in 8/9 features
Knak. ranks higher in 8/9 features
WYSIWYG email editor
10.0
100%
1 Rating
2.9
29%
10 Ratings
Dynamic content
10.0
100%
1 Rating
5.3
53%
6 Ratings
Ability to test dynamic content
10.0
100%
1 Rating
7.9
79%
89 Ratings
Landing pages
10.0
100%
2 Ratings
2.6
26%
3 Ratings
A/B testing
10.0
100%
1 Rating
1.9
19%
4 Ratings
Mobile optimization
10.0
100%
2 Ratings
9.2
92%
142 Ratings
Email deliverability reporting
5.0
50%
2 Ratings
8.4
84%
116 Ratings
List management
10.0
100%
1 Rating
1.8
18%
2 Ratings
Triggered drip sequences
10.0
100%
1 Rating
1.0
10%
1 Rating
Reporting & Analytics
Knak.
Feature Set Not Supported
N/A
6.9
Litmus
69%
Litmus ranks higher in 3/3 features
Litmus ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
5.6
56%
10 Ratings
Standard reports
N/A
0 Ratings
7.9
79%
103 Ratings
Custom reports
N/A
0 Ratings
7.0
70%
71 Ratings
Pre-Send Testing
Knak.
Feature Set Not Supported
N/A
8.9
Litmus
89%
Litmus ranks higher in 4/4 features
Litmus ranks higher in 4/4 features
URL Validation
N/A
0 Ratings
8.9
89%
99 Ratings
Link Tracking
N/A
0 Ratings
8.7
87%
85 Ratings
Spam Testing
N/A
0 Ratings
8.4
84%
106 Ratings
Email Previews
N/A
0 Ratings
9.6
96%
131 Ratings
Attribute Ratings
- Knak. is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Knak.
100%
2 Ratings
9.0
Litmus
90%
152 Ratings
Likelihood to Renew
Knak.
N/A
0 Ratings
9.9
Litmus
99%
11 Ratings
Usability
Knak.
N/A
0 Ratings
9.5
Litmus
95%
12 Ratings
Availability
Knak.
N/A
0 Ratings
9.4
Litmus
94%
5 Ratings
Performance
Knak.
N/A
0 Ratings
8.6
Litmus
86%
5 Ratings
In-Person Training
Knak.
N/A
0 Ratings
9.0
Litmus
90%
1 Rating
Online Training
Knak.
N/A
0 Ratings
8.0
Litmus
80%
1 Rating
Implementation Rating
Knak.
N/A
0 Ratings
9.4
Litmus
94%
9 Ratings
Product Scalability
Knak.
N/A
0 Ratings
9.4
Litmus
94%
4 Ratings
Likelihood to Recommend
Knak.
If you have Marketo or Pardot and have emails that might be somewhat simple to slightly complex, without the budget for a developer, Knak is the right solution for you. If you have complex emails that require a lot of code or customization and have the in-house resources, Knak might not be the perfect solution
Marketing Communications Specialist
Hunter IndustriesConsumer Goods, 1001-5000 employees
Litmus
If you are building emails outside the scope of your email platform's tested and approved templates, and you send at least one email a week, the value of a Litmus subscription can not be better! If you send one email a month or less or use your email platform's tried and tested templates, Litmus is probably not a necessary expense.

Verified User
Manager in Product Management
Marketing & Advertising Company, 51-200 employeesPros
Knak.
- Well designed templates
- Easy integration with Marketo
- New templates all the time and a big library to choose from
- Mobile-optimized templates
Marketing Consultant
Heinz Marketing IncMarketing and Advertising, 1-10 employees
Litmus
- Email approval process: Visual indicators of what to change and green approval button.
- Insight into user device: Easy visuals show the percentage and number of devices used to view the emails.
- Insight into time spent on each email: Grouped into three categories to easily determine how long is spent on each email so decisions on content length can be made for future emails to the targets.

Verified User
Contributor in Marketing
Building Materials Company, 1001-5000 employeesCons
Knak.
- Sometimes there are issues with buggy code
- Updates sometimes will break emails
Marketing Communications Specialist
Hunter IndustriesConsumer Goods, 1001-5000 employees
Litmus
- Full Admins don't have the same level of access as Account Owner - e.g. some granular permissions can only be assigned by the owner.
- Not as many email client/browser/device variants as Email on Acid (but all the main ones).
- Can't locate the Analytics by the id in the Analytics tag!
Marketing Automation Strategist
American Chemical SocietyPublishing, 501-1000 employees
Pricing Details
Knak.
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Litmus
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.9
Based on 11 answers
I love using Litmus and find that it has been a huge component of the success of our email campaigns. I can't say enough great things about the platform, and I have seen firsthand how it has saved me time building and sending fully optimized email campaigns. I would absolutely renew again.

Verified User
Employee in Marketing
Automotive Company, 51-200 employeesUsability
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.5
Based on 12 answers
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
Digital Marketing Manager
MCH Strategic DataManagement Consulting, 51-200 employees
Reliability and Availability
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.4
Based on 5 answers
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time

Verified User
Employee in Marketing
Education Management Company, 11-50 employeesPerformance
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.6
Based on 5 answers
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost

Verified User
Team Lead in Marketing
Pharmaceuticals Company, 10,001+ employeesIn-Person Training
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.0
Based on 1 answer
It was very informative one on one session for me. I was able to use Litmus without any issues.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesOnline Training
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 8.0
Based on 1 answer
It has all the required information.

Verified User
Consultant in Information Technology
Banking Company, 5001-10,000 employeesImplementation Rating
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.4
Based on 9 answers
It was quick and easy to get up and running. We were able to use the platform not long after getting it up and running.

Verified User
Employee in Marketing
Automotive Company, 51-200 employeesAlternatives Considered
Knak.
Marketo has email templates and you can, of course, create your own - but Knak makes it so much easier to create templates that are nice looking and mobile-optimized.
Marketing Consultant
Heinz Marketing IncMarketing and Advertising, 1-10 employees
Litmus
Workday is something our company uses for time entries and the learning portion for different [pieces of] training that we go through. We integrated Litmus with Workday to better be able to understand metrics of the amount of time that is logged in as well as the amount of training that employees go through, which has helped us pinpoint who needs necessary training and how to function better and more efficiently as a company.

Verified User
Analyst in Research & Development
Management Consulting Company, 501-1000 employeesScalability
Knak.
No score
No answers yet
No answers on this topic
Litmus
Litmus 9.4
Based on 4 answers
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions

Verified User
Team Lead in Marketing
Pharmaceuticals Company, 10,001+ employeesReturn on Investment
Knak.
- Great return on time investment
- Great return on our strategy to get new communications out the door
Marketing Communications Specialist
Hunter IndustriesConsumer Goods, 1001-5000 employees
Litmus
- Shortened email review cycles in an agency setting with the ability to share tests with clients
- The code editor clearly identifies errors in HTML which is a significant time-saver and helps with overall campaign results
- Rich spam testing to identify any potential issues prior to sending has decreased bounce rates.
Email Marketing Manager
Discovery DataFinancial Services, 51-200 employees