Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing.
Laserfiche Avante is an ECM suite for small to medium organizations with…
Primarily, the ease of the user comes for our colleagues as not losing time is our priority. Besides, comfortable administration is also striking to benefit from using Laserfiche. The form creation of Laserfiche in contrast to DocuWare is doing great that provides amazing …
Laserfiche is a much more focused product that simply and accurately fills our need for routine reporting and record keeping. By taking time to work on the design of the form you can anticipate the user's needs and possible areas where further explanation may be required. By …
I have not used any other product other than Laserfiche. As a user, am completely happy with the product and will keep on using the same. I am a happy customer, their product has been very very useful for my organization. I would like to give Kudos to Laserfiche Team. Keep …
The Laserfiche interface is very easy to use. It is very similar to uploading files on your Windows computer. With close to no training and less implementation time, it was a clear choice. Like other systems, Laserfiche does not have fancy designs or interface. This makes it …
Records Management Technician, Public Works and Utilities
Chose Laserfiche
Alaris is efficient for scanning and editing, but does not provide all of the advanced capabilities that Laserfiche offers. Laserfiche also provides top-notch training to users. Alaris is a more simple software that can be easily self-taught. Laserfiche has more than just …
I would pick Laserfiche over Procore in a heart beat. Procore claims to be documents storage and user friendly but they are complete opposite software.
The price compared with others was the best. It was user-friendly and had full functionality, even exceeded when comparing with other functions from similar applications.
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. …
Document capture from multiple sources (scanning, web form, email, shared folder, etc.) is easier to manage and set up in Laserfiche. Integrating with third party software for document retrieval is easier in Laserfiche. Online form creation is possible with Laserfiche. The …
Laserfiche is much simpler to implement and use. Its interface much more friendly, allowing our implementation time was much shorter. Hyland OnBase is much more complex and requires a much greater investment in the cost of licenses and hardware requirements.
I did not compare Laserfiche against other products because the City of Roanoke, Virginia had already purchased Laserfiche 6 years prior. Once I learned how to use Laserfiche and the benefits, I decided that we needed to upgrade to Laserfiche RIO to be able to use some of the …
Laserfiche was already being used when I started using it many years ago, there are no benefits that the competition has that would make switching a benefit. I have used Dropbox and ShareFile in several situations, neither has capabilities that outweigh laserfiche.
We previously used Vaultix, which was a wonderful product, that was ahead of it's time. Unfortunately, the application's failure to evolve, lead us to seek a replacement product. Laserfiche replaced Vaultix, and, because of Laserfiche's ever evolving and improving, we have not …
Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any …
Laserfiche solved our original government document retention concerns. Collin County has integrated Laserfiche retention rules with our Criminal Integrated Justice System for closed cases. We have also integrated Laserfiche with our Property Tax System. We are able to process …
We evaluated about four different document imaging solutions through vendors in the area (Marco, Imaging Path, Xerox, and Laserfiche). We choose Laserfiche because the software is made to extend beyond the years of different software going out of date. The repository can hold …
Laserfiche is much faster and the optical character recognition is more accurate than Adobe Acrobat Capture. It took approximately 4 times as long to scan and store a document in Acrobat Capture as in Laserfiche. Reviewing every scan was essential in Adobe Acrobat Capture …
Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.