What users are saying about
21 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

LeadIQ

I love LeadIQ how you can import a lot of contacts quickly into your sales enablement tool. The workflow is effortless and quick there. However, the data is often incorrect, and sometimes the contacts do not import well into the sales enablement tool.
Anonymous | TrustRadius Reviewer

SalesforceIQ Inbox

When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
Long Dai | TrustRadius Reviewer

Pros

LeadIQ

  • Once set up, it's super easy. Just click a button and capture the lead.
  • Love that you can capture as a contact instead of a lead and that it will attach to an existing account in Salesforce based on a fuzzy match with Company Name.
  • Love that you can capture data from a lead search list in Sales Navigator, not just from the person's profile page. So you can capture multiple people at a time.
  • I really like that I can see all the related objects that a given contact might have in SFDC. Lead and/or contact records (even with a company mismatch if it's an old record), accounts, and opportunities.
Parker O'Very | TrustRadius Reviewer

SalesforceIQ Inbox

  • Excellent response time.
  • Extensive notifications for all parties.
Brett Horton | TrustRadius Reviewer

Cons

LeadIQ

  • Configuring and setting up is a bit of a pain. It's confusing.
  • The data confidence doesn't seem to be quite as great as the other tools I've used. We seem to get more bounces on "verified" email addresses than before.
  • I wish there were more options for global settings. Instead, I have to get all of our users to go through all the same setup steps.
  • The actual platform itself (that you sign into on their site) is clunky and weird. I like the idea of saving all of the contacts you've tried to capture in one place so you can go back and import them again if an issue happens. But the methodology in which it's done is just weird and doesn't make a lot of sense. Also calling it "campaigns" is just confusing because it messes with normal jargon and terminology. Better to just call it a "list".
Parker O'Very | TrustRadius Reviewer

SalesforceIQ Inbox

  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
Anonymous | TrustRadius Reviewer

Support Rating

LeadIQ

LeadIQ 8.0
Based on 10 answers
We have had no issues with it up to this point, and the few times I've called in to get questions answered, it has been handled efficiently and appropriately. No question has gone unanswered, and we've been made happy in all instances. Having direct access to a support and knowledgebase portal is also very helpful, as most user issues can be resolved there.
Leo Woods | TrustRadius Reviewer

SalesforceIQ Inbox

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadIQ

We use Winmo and it is great but LeadIQ allows us to supplement those lists. It is especially useful if someone has recently changed jobs to be able to target them before they are added to the larger databases. It's more of a 1:1 prospecting tool as opposed to a mass list.
Bonnie Buie | TrustRadius Reviewer

SalesforceIQ Inbox

While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
Brett Horton | TrustRadius Reviewer

Return on Investment

LeadIQ

  • The positive impact is that it provides a good amount of phone numbers for the reps to call on. They wouldn't be able to find them otherwise.
  • The negative is when the numbers are incorrect, it provides a bad customer experience.
Anonymous | TrustRadius Reviewer

SalesforceIQ Inbox

  • Time is money! This makes it much faster for me to contact more prospects.
Nikkii Kashub | TrustRadius Reviewer

Pricing Details

LeadIQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ Inbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison