5 Ratings
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Score 8.3 out of 100
72 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

ManageEngine Mobile Device Manager Plus

As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
Nicolas Poague | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber | TrustRadius Reviewer

Pros

ManageEngine Mobile Device Manager Plus

  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Enterprise application management - basically we can deploy the application under app catalog and end users can access these applications through their mobile devices after enrollment.
  • Content locker feature is one of the best features which I came across and it is widely used by any organization in order to manage all organization level content in it. It has many more features which we can explore and manage policies accordingly.
  • Admin Console, reporting services, accessing the public app through enterprise store, compliance policies, remote device wipe, passcode management these are major features which we can focus on and explore accordingly
  • Separate Inbox, contacts and calendar application for different OS. Boxer is their new application launch for emails on the device.
Abhijeet Pawar | TrustRadius Reviewer

Cons

ManageEngine Mobile Device Manager Plus

  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Nicolas Poague | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • The MDM space is moving fast and growth is challenging for growing technology companies. Airwatch is no different in some of their support challenges. However investing in a TAM has proven to be well worth the investment. Having a point person to facilitate through support has been critical to our successful implementation of Airwatch in our environment.
Ken Austin | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus 8.0
Based on 1 answer
We would be very likely to renew unless there were unforeseen changes to our budget.
Nicolas Poague | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson | TrustRadius Reviewer

Usability

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson | TrustRadius Reviewer

Reliability and Availability

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader | TrustRadius Reviewer

Performance

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 5.0
Based on 2 answers
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader | TrustRadius Reviewer

Support Rating

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 8.0
Based on 4 answers
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Anonymous | TrustRadius Reviewer

Implementation Rating

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 7.9
Based on 4 answers
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Traci Centofanti | TrustRadius Reviewer

Alternatives Considered

ManageEngine Mobile Device Manager Plus

We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

AirWatch allows for more functionality and better management. The GUI is intuitive and easy to manage. Very simple to enroll a device once the user is created. AirWatch allowed us to create group administrators. This is a nice function that the others don't seem to have. We can create an administrator for different groups. This way they don't have full admin access over everybody, just the people that they supervise.The features are easy to access and it took very little time to enroll our company devices. All the competition seems to be missing one or two features whereas AirWatch has all of the ones that we need.
Anonymous | TrustRadius Reviewer

Scalability

ManageEngine Mobile Device Manager Plus

No score
No answers yet
No answers on this topic

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch 10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader | TrustRadius Reviewer

Return on Investment

ManageEngine Mobile Device Manager Plus

  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
Anonymous | TrustRadius Reviewer

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

  • Visibility of all support team, their location, apps installed on devices and security level, which guarantees information is secure.
  • Users don't have the time to be spending their telecom plans on apps that are not accepted for corporate use. So, this plans can be controlled and money saved.
  • Cost happens to be an OpEx one, and even though it is not visible in ROI, when you calculate how much money represents data leak, information lost, users not arriving to attend customers, and more. The cost is giving you a return on customer satisfaction and continuity.
Alejandra Paola Fernandez Castro | TrustRadius Reviewer

Pricing Details

ManageEngine Mobile Device Manager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Unified Endpoint Management (UEM) Powered by AirWatch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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