Meta Business Manager vs. Meta Business Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meta Business Manager
Score 7.0 out of 10
N/A
Meta Business Manager (formerly Facebook Business Manager, or Pages Manager) is a mobile app that supports management of up to 50 Facebook pages from a smart phone or tablet, allowing social media managers to see activity, post updates, and respond immediately to customers.N/A
Meta Business Suite
Score 7.4 out of 10
N/A
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
Pricing
Meta Business ManagerMeta Business Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Meta Business ManagerMeta Business Suite
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Meta Business ManagerMeta Business Suite
Considered Both Products
Meta Business Manager
Chose Meta Business Manager
Meta Business Manager is far superior to Adobe Campaign. As mentioned before Meta Business Manager allows businesses of all size to better manage social media marketing campaigns and quickly evaluate the success of those campaigns. Without this platform one would have to …
Chose Meta Business Manager
Facebook Pages Manager is a lot more mobile-friendly in general if you're offering up stats at a meeting, talking to your CEO, or just curious to see how your post is performing over your lunch hour. It's also a lot more convenient when you're handling an above average level of …
Chose Meta Business Manager
It's not about why we selected Facebook Pages Manager, but more out of necessity. Facebook is one of the biggest, if not the biggest social media following. To miss out on such an opportunity would be possible. Previously, we tested out on Twitter and Snapchat but both services …
Chose Meta Business Manager
We use Facebook, so using Pages Manager only makes sense.
Chose Meta Business Manager
Facebook for Business is a much more structured Pages Manager and allows for better tweaking of user settings and page settings.
Meta Business Suite
Chose Meta Business Suite
Meta Business Suite has been much better, more effective, user friendly, and successful in helping us manage our business marketing though social media sites. Meta Business Suite helps manage multiple social media platforms and our marketing campaigns on them. Meta Business …
Chose Meta Business Suite
Facebook Pages Manager is very slow and doesn't have the ability to manage multiple pages at the same time. The mobile version, while it does exist (vs. Facebook for Business not having one at all), is clunky and has a hard to understand layout. It also misses a lot of the …
Features
Meta Business ManagerMeta Business Suite
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Meta Business Manager
5.9
45 Ratings
25% below category average
Meta Business Suite
6.5
14 Ratings
16% below category average
Boolean keyword searches5.728 Ratings6.79 Ratings
Filtering out noise/spam4.435 Ratings6.211 Ratings
Sentiment analysis6.030 Ratings6.711 Ratings
Broad channel coverage7.433 Ratings6.313 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Meta Business Manager
7.1
61 Ratings
13% below category average
Meta Business Suite
7.2
16 Ratings
11% below category average
Content planning and scheduling7.861 Ratings7.916 Ratings
Audience targeting7.958 Ratings7.716 Ratings
Content optimization6.956 Ratings6.913 Ratings
Workflow management5.746 Ratings6.311 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Meta Business Manager
7.3
53 Ratings
10% below category average
Meta Business Suite
6.9
13 Ratings
16% below category average
Automated routing and prioritization7.343 Ratings7.09 Ratings
Customer interaction histories7.648 Ratings6.712 Ratings
Bulk actions6.835 Ratings6.811 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Meta Business Manager
7.8
58 Ratings
1% above category average
Meta Business Suite
7.3
16 Ratings
5% below category average
Lead generation7.749 Ratings7.315 Ratings
Content marketing7.853 Ratings7.014 Ratings
Paid media management7.950 Ratings7.715 Ratings
Campaigns and promotions7.754 Ratings7.213 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Meta Business Manager
6.4
61 Ratings
27% below category average
Meta Business Suite
8.1
14 Ratings
3% below category average
Twitter6.313 Ratings8.44 Ratings
Facebook8.260 Ratings8.713 Ratings
LinkedIn5.913 Ratings7.95 Ratings
Google+5.98 Ratings7.85 Ratings
Instagram7.946 Ratings8.314 Ratings
Pinterest3.48 Ratings8.45 Ratings
YouTube7.015 Ratings7.55 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Meta Business Manager
6.9
59 Ratings
11% below category average
Meta Business Suite
7.9
16 Ratings
2% above category average
Campaign success analytics7.658 Ratings8.016 Ratings
Real-time tracking7.354 Ratings7.816 Ratings
Competitor analysis5.837 Ratings7.810 Ratings
Account management
Comparison of Account management features of Product A and Product B
Meta Business Manager
7.8
60 Ratings
2% below category average
Meta Business Suite
7.6
14 Ratings
4% below category average
Role-based user permissions & privileges7.557 Ratings7.714 Ratings
Mobile access8.257 Ratings7.513 Ratings
Best Alternatives
Meta Business ManagerMeta Business Suite
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Meta Business ManagerMeta Business Suite
Likelihood to Recommend
6.2
(61 ratings)
7.3
(109 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(7 ratings)
Usability
6.2
(27 ratings)
6.4
(17 ratings)
Performance
-
(0 ratings)
3.0
(1 ratings)
Support Rating
6.1
(14 ratings)
10.0
(4 ratings)
Implementation Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
Meta Business ManagerMeta Business Suite
Likelihood to Recommend
Meta Platforms Inc
Meta Business Manger is well suited for large/medium and small organisations with single or multiple stake holders and products. It works very efficiently. Cases where app events are defined for android and iOS, it work wonders for campaign measurement and campaign level targeting. Meta Business Manager is very appropriate for running financial, educational, real estate, e-commerce related ads. Meta Business Manager is not appropriate if you have are into enterprise sales.
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Meta Platforms Inc
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
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Pros
Meta Platforms Inc
  • Helps drive more efficient CPCs and CPMs than other social channels
  • Targets users outside of working hours
  • Helps grow Retargeting pools to use on other channels
  • Meta Business Manager's AI does a great job in identifying our ICP based off intent signals
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Meta Platforms Inc
  • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
  • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
  • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
  • Gives you placements and different ad types so you can get the most out of it.
  • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
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Cons
Meta Platforms Inc
  • You have to look in multiple places for a full range of analytics
  • The way it handles ad spend can be unpredictable, so if you're on a budget, you have to make sure you're really watching your ad spend
  • For as much as Meta Business Manager pushes stories, reels, etc., the editing tools for this kind of content are limited or nonexistent.
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Meta Platforms Inc
  • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
  • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
  • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
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Likelihood to Renew
Meta Platforms Inc
No answers on this topic
Meta Platforms Inc
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
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Usability
Meta Platforms Inc
The UI is easy and intuitive for any beginner, but it also has a lot of depth for more advanced users. There have been very few cases where I could not do something I wanted to do regarding media buying. However, there are big limitations regarding account management, admin settings, and user appeals.
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Meta Platforms Inc
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
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Reliability and Availability
Meta Platforms Inc
No answers on this topic
Meta Platforms Inc
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
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Performance
Meta Platforms Inc
No answers on this topic
Meta Platforms Inc
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
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Support Rating
Meta Platforms Inc
Facebook is notoriously difficult to access for help and FBM is no exception. Only the chat feature will get someone in touch with you and then there is very limited help. The most they do is send links from their 'help section' without really offering much help at all. Business owners and directors need a person on the phone that can understand the problem and help fix it, not 'helpful links that have already been tried.
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Meta Platforms Inc
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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Implementation Rating
Meta Platforms Inc
No answers on this topic
Meta Platforms Inc
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
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Alternatives Considered
Meta Platforms Inc
Facebook is a well-known platform that has to be utilized. It allows us to reach so many new customers and potential patients for our clients. As well as allows us to interact with them consistently and keep them informed or advertise to a new niche of people. The best part about Facebook Business Manager is its usability and reach!
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Meta Platforms Inc
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
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Scalability
Meta Platforms Inc
No answers on this topic
Meta Platforms Inc
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
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Return on Investment
Meta Platforms Inc
  • Pro: It gives me a central place to manage my Page.
  • Pro: There are a lot of options to take advantage of, like Ads, available, which I hope to use more in the future.
  • Pro: The pixel has allowed me to connect Facebook data with my website, and has been a good referral source.
  • Con: There is so much I don't use because it is so complicated. I know I could get more use of it, but it's not going to happen anytime soon, and probably without help.
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Meta Platforms Inc
  • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
  • This is a great platform to build new audiences or grow existing ones.
  • Building audience segments via pixel tracking is a huge win for this platform.
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ScreenShots