What users are saying about

Microsoft Dynamics CRM vs Vertical Response

Likelihood to Recommend

Microsoft Dynamics CRM  7.4based on See 33 answers
Vertical Response  7.9based on See 23 answers

Feature Rating Comparison

Customer data management / contact management
Microsoft Dynamics CRM
8.7
Vertical Response
Workflow management
Microsoft Dynamics CRM
7.9
Vertical Response
Territory management
Microsoft Dynamics CRM
5.9
Vertical Response
Opportunity management
Microsoft Dynamics CRM
7.8
Vertical Response
Integration with email client (e.g., Outlook or Gmail)
Microsoft Dynamics CRM
7.1
Vertical Response
Contract management
Microsoft Dynamics CRM
8.4
Vertical Response
Quote & order management
Microsoft Dynamics CRM
6.2
Vertical Response
Interaction tracking
Microsoft Dynamics CRM
7.6
Vertical Response
Channel / partner relationship management
Microsoft Dynamics CRM
6.5
Vertical Response
Case management
Microsoft Dynamics CRM
7.2
Vertical Response
Call center management
Microsoft Dynamics CRM
6.8
Vertical Response
Help desk management
Microsoft Dynamics CRM
6.8
Vertical Response
Lead management
Microsoft Dynamics CRM
6.9
Vertical Response
Email marketing
Microsoft Dynamics CRM
6.4
Vertical Response
Task management
Microsoft Dynamics CRM
7.5
Vertical Response
Billing and invoicing management
Microsoft Dynamics CRM
5.1
Vertical Response
Reporting
Microsoft Dynamics CRM
8.0
Vertical Response
Forecasting
Microsoft Dynamics CRM
6.7
Vertical Response
Pipeline visualization
Microsoft Dynamics CRM
6.4
Vertical Response
Customizable reports
Microsoft Dynamics CRM
7.0
Vertical Response
Custom fields
Microsoft Dynamics CRM
8.3
Vertical Response
Custom objects
Microsoft Dynamics CRM
8.1
Vertical Response
Scripting environment
Microsoft Dynamics CRM
7.4
Vertical Response
API for custom integration
Microsoft Dynamics CRM
7.3
Vertical Response
Role-based user permissions
Microsoft Dynamics CRM
8.4
Vertical Response
Single sign-on capability
Microsoft Dynamics CRM
8.7
Vertical Response
Social data
Microsoft Dynamics CRM
7.0
Vertical Response
Social engagement
Microsoft Dynamics CRM
7.4
Vertical Response
Marketing automation
Microsoft Dynamics CRM
6.8
Vertical Response
Compensation management
Microsoft Dynamics CRM
5.2
Vertical Response
Mobile access
Microsoft Dynamics CRM
5.3
Vertical Response
WYSIWYG email editor
Microsoft Dynamics CRM
Vertical Response
6.5
Dynamic content
Microsoft Dynamics CRM
Vertical Response
10.0
Landing pages
Microsoft Dynamics CRM
Vertical Response
6.0
A/B testing
Microsoft Dynamics CRM
Vertical Response
7.0
Mobile optimization
Microsoft Dynamics CRM
Vertical Response
10.0
Email deliverability
Microsoft Dynamics CRM
Vertical Response
8.0
List management
Microsoft Dynamics CRM
Vertical Response
8.5
Triggered drip sequences
Microsoft Dynamics CRM
Vertical Response
8.0
Dashboards
Microsoft Dynamics CRM
Vertical Response
6.7
Standard reports
Microsoft Dynamics CRM
Vertical Response
7.0
Custom reports
Microsoft Dynamics CRM
Vertical Response
7.5

The Pros

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The Cons

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Likelihood to Renew

Microsoft Dynamics CRM  7.9based on See 19 answers
Vertical Response  8.6based on See 20 answers

Usability Rating

Microsoft Dynamics CRM  7.1based on See 4 answers
Vertical Response  9.0based on See 5 answers

Availability Rating

No rating yet
Vertical Response  10.0based on See 1 answer

Performance Rating

No rating yet
Vertical Response  10.0based on See 1 answer

Overall Support Rating

Microsoft Dynamics CRM  10.0based on See 1 answer
Vertical Response  8.0based on See 4 answers

Implementation Rating

Microsoft Dynamics CRM  9.3based on See 4 answers
Vertical Response  9.9based on See 4 answers

Alternatives Considered

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Return on Investment

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Pricing Details

Free Trial Available?

Microsoft Dynamics CRM
Vertical Response

Premium Consulting/Integration Services Available?

Microsoft Dynamics CRM
Vertical Response

Entry-level set up fee?

Microsoft Dynamics CRM
No
Vertical Response

Editions & Modules

Microsoft Dynamics CRM
Vertical Response