Likelihood to Recommend
I think it is great for many of the following areas: High level roadmaps, Commercialization, Product Readiness and Project Planning. It depends on what the needs are of a person, but any of the areas I mentioned would be a great reason to use Monday.com. There are so many more features that I did not use
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I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
Daily / Weekly / Monthly / Quarterly recurring tasks Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management Having forms zapped into a new task from multiple locations ensuring they're never overlooked Having clear milestones and timelines for projects Communicating on projects, tasks, and just in general Assigning different components of projects to different people Creating prior requirements that must be completed before completing the task Read full review Pros Manage tasks across multiple projects and people seamlessly Houses team member routines and workflows so nothing falls through the cracks Keeps communication clear as it's all done within the item updates Weekly team meetings are hosted in Monday so that tasks can be assigned on the spot Read full review An overview of project timelines and milestones. One-on-one or group conversations. Tracking the status of projects and tasks. Read full review Cons The mobile app sometimes gets glitchy when our field managers are on the go. Sometimes, filters they have set in their app, cancel out or change to filters of other managers. There are times that monday.com loads faster, and there are times that it loads slower... I'm not sure if that is network congestion at our end or at monday.com's end. It could be either. I would like to be able to share connected boards "publicly" with our production crews. Unfortunately, it seems that if the info is shared/connected/mirrored from a board that is not openly accessible "publicly," it isn't viewable. I'm still working on this and have not given up but not sure we are at a point where we need an Enterprise account. Read full review Time Expense could be improved since we cannot edit the previous/past time logs entered. Lacks expense management and Purchase order management functionality Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized Read full review Likelihood to Renew
We rely on monday.com to track clients. There is currently not another software out there that we would prefer to use for client management, so I do not see a reason why we wouldn't renew our subscription with monday.com.
Read full review Usability
A few features could use improvements, but this is one of the best tools on the market for productivity enhancement. I have researched, used, and reviewed several analogous platforms, and none have the intuitive interface offered by Monday.com. While other platforms may offer more in the way of document development or complex management applications, Monday is user-friendly and ready for integration with other work performance tools.
Read full review Reliability and Availability
There have only been 2 instances in the past year where monday.com was down.
Read full review Performance
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review Support Rating
The platform has worked so well that I have not needed to contact their service team yet, so I'm not sure how fast their response times are. I imagine they must be really fast to reply though if people have needed to contact them as infrequently as I have! I marked it as a 10 because I couldn't select the "?" on the slider, but didn't want to give them a 1 for a service that I haven't had an opportunity to use.
Read full review Online Training
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review Implementation Rating
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Read full review Alternatives Considered
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
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There's no comparison. Nifty does what all of these do all in one place (with the exception of
's community aspect with hashtagging - not sure if Nifty can do this, never tried) Nifty even has the ability to import directly from many other platforms - I've personally imported projects from
, saving tons of time in migration.
Read full review Scalability
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review Return on Investment Time Savings to have a general repository to track ongoing clients across a variety of sources and platforms. Increase in closing new business leads that were previously lost in email and forgotten. Improved budget planning as I can see at a glance when projects are due and the associated project cost/projected income. Read full review Consistent communications. Staying on project schedule. Aligned projects with business strategies. Read full review